Questions

Adobe Media Encoder CC 2014 on MacPro "mid-2012" (MacPro5,1) running OSX 10.9.3 and getting this error when trying to launch Adobe Media Encoder CC 2014:Adobe Media Encoder ErrorAdobe Media Encoder has encountered an unexpected error and cannot continue.Have uninstalled, reinstalled.  Checked and fixed permissions numerous times.  Tried removing all plugins and that didn't fix.  Also tried editing the text listings within the .app for OpenGL and CUDA to remove all cards listed - that didn't fix anything either.At this point it's uninstalled and "hopefully" everything will point to CC (non-2014 version).  Adobe Media Encoder CC works fine.  Adobe Media Encoder CS6 works fine.Cannot find any other reports of this issue.

Hi Everyone, I was wondering if it was easy to edit a .epr settings file to change the bitrate of a preset. I have a delivery of what is essentialy XDCAM 25fps 1920x1080 but with a 80Mbit bitrate instead of 35/50Mbits. I was hoping to duplicate the settings file and just change to bitrate from 50 to 80 but when I open the file via text edit I can't find an obvious place to make the edit. Am I trying to to do someting that is not possible or does anyone know if this can be acheived by editing the text file or by another method? I have been delivering the masters by encodcing via AmberFin iCR so far and all the programmes have been QC'd and accepted so far. That method invloves me remoting to a different office, transfering my masters by FTP and performing the transcode via Amberfin then transfering the transcoded file back again. So as you can imagine some of these files are big and it is a very time consuming process. Thanks in advance for any suggestions!&nbsp

I have an image sequence of 150 TIFF files. If I drag them into media encoder (stand alone not premiere) and to the "drop here to stitch together" tab, when I export the image sequence as 1080 video it outputs a 13 minute video instead of the 5 second clip. Same thing happens across all video formats (H.264 / quick time / NotchLC). The FPS is set to 24 in both output settings and media encoder prefs. Images are also 1080 just like my output so no scaling or anything going on.  It seems to be stitching at some insanely low fps. Issue does not happen if I stitch in premiere but I do not want to create a premiere file for simple conversion like this. It used to work great. Just drag in an image sequence and hit go and I'd have a lovely quick video. 

Hi all, When encoding, the system just turns itseld off!  I'm using Encoder 2020, on a Mac and have upgraded to Catalina.  Anyone out there had the same issue on a Mac?  I saw one post for Windows but couldn't translate the issue to Mac.

Here's a shot of a recent AME render queue. As you can see, only the 480 SD presets will successfully render, although it's the same file in all cases. The failed renders all give the infamous -1609629695 error code. The imported AE file is a 4-minute 1280x960 animation which rendered just fine until recently. After import into AME, I trimmed the 4-minute composition down to several three-second chunks for these tests. The screen shot shows the results from one of those chunks. I rendered using both Software Encoding and Hardware Encoding in the Encoding Settings, as well as the Renderer set to Software Only and GPU Acceleration (Metal). Also unchecked Enable Parallel Encoding in Preferences. I tried all these variations on the different three-second work areas. I also tried these tests from both an external drive and my hard drive. Just in case it matters, the composition contains numerous precomps, and uses the Video Copilot Sure Target camera from beginning to end.&nb

Does AMEEncodingLog.txt keep a certain amount of encodes in the log or does it delete after a certain amount of time.  I have noticed mine go back 10 days, but I am unsure if its by date or a certain amount of encodes. Thanks,  I am not sure this actually makes sense but I hope so.

Hi, I wish to migrate to Windows 10 PC and want to use ‘Adobe Media Encoder 2020’ as my primary transcoding app. I am aware Adobe CC works fine with Red & DSLR workflows. But I am having difficulty with open gate ARRI RAW & Camera Audio to create proxy. Feature Request:Secondly, can we have Tape ID/Reel Name data burn in (overlay) option like Da Vinci Resolve Studio/Lite or Pomfort Silverstack Lab.

Hi rookie question here.I have footage from a unknown camera (might be panasonic).  I want to transcode all media to ProRes 422 and have that worked out, but the camera media is buried in folder structures and I want an easy way for Encoder to see it so I can queue it.  I don't want to have to go to each folder and find one media file, want to see all media files in encoder.  Also want to make sure I have all the metadata I need.  The media is a .MXF file structure below. Thanks everyone.

All, I recently updated to v. 14.0.1 and when converting a ProRes HQ .mov out of FCPX to an .mp4 using AME I am seeing a 15 IRE drop in level. Not 100% sure if this not a gamma shift - I don't think it is. The encode was done using a user preset that encodes properly in v. 14.0. I also tried using the stock YouTube .mp4 encoder and I'm seeing the same level drop. I also tried both hardware (GPU) and software only rendering. I'm on a 2013 Mac Pro, running OSX 10.14.6. Any ideas? Maybe a new bug? Thanks! Bill

i have enough storage its just not working at all not sure as to the reason why and how do i fix it - Encoding Time: 00:25:2202/04/2020 08:19:36 AM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Render ErrorRender returned error.Writing with exporter: H.264Writing to file: /Users/danieldavid/Desktop/walt disney.mp4Writing file type: H264Around timecode: 00:01:23:10 - 00:01:24:02Rendering at offset: 83.417 secondsComponent: H.264 of type ExporterSelector: 9Error code: -1609629695------------------------------------------------------------- Encoding Time: 00:26:1002/04/2020 09:05:26 AM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Render ErrorRender returned error.Writing with exporter: H.264Writing to file: /Users/danieldavid/Desktop/walt disney.mp4Writing file type: H264Around timecode: 00:01:23:10 - 00:01:24:02Rendering at offset: 83.417 secondsComponen

my project is in after effects but when i export h 264 video fromate it changes the color here you see the differencemedia encoder work perfectly in gif image but when i export h 264 video it changes color any help?

can I somehow restore the stopped status for rendering?During the long rendering, my computer rebooted and did not complete the taskPlease help 

Hello, I am a high school video and animation teacher working with animate, after effects, and AME to make animation and motion graphics.  Previously we had no difficulty brining gifs or other image sequences into after affects and rendering the compositions.  However, more often than not, when we try to export the videos (via adobe media encoder) we just get a black screen.  When rendering the video in AME the preview/animation is visible and it seems as though it will render normally.  However, the screen is often black.  We have tried rendering in PRO res instead of h.264 but this does not seem to work.  I have worked with AE and AME for years and this has never been an issue before...it seems like others have been having the same problem. We recently uninstalled and reinstalled the newest versions and we are encountering the same problem.  Thanks in advance for any advice/tips.    

Hello I had been waiting for AME 14.0.2 because I could not use 14.0.1 due to the Markers issue causing exports to never start and was excited to see 14.0.2 available.  But today I was ready to upgrade but now only 14.0.1 is showing as available.  Could someone tell me if I was just dreaming about 14.0.2 or was it rolled back for some issue and will be coming back out again soon?

I'm trying to transcode a HEVC H.265 MP4 file to H.264 format. When I drop the file into the queue, it shows an "audio" icon (conversly when I drop in another video type, it shows the little reel/audio icon) I can dictate the export format as H.264 HD 1080 which is what I wantWhen I click Play/Export, the preview screen is completely black. I can also confirm the exported H.264 file also is an entirely black screen with the audio from the file. Also note I can open and play this file perfectly in VLC Media Player. Thanks for your help

Trying to convert an AVI to H.264 file and it shows remaining 00:00:00 but its not finishing. Media Encoder just sits there telling me nothing. I can see the Adobe Media Encoder.exe is using 25% CPU, but no sign that anything is actually being done. Is this a bug with Adobe Media Encoder? Thanks!

My media encoder, out of the blue, has stopped working, it will not open at all, and has to be FORCED QUIT.   I have UNISTALLED and REINSTALLED and tried going backwards two versions.  As usual, no help from Adobe.  So sick of their lack of service and forking over $50 a month.

Hi all,Basically I have a client that gave me a 45 minute video and wanted me to track his face and hide it with a pic (which i left on overnight and half the day to track). I've split it into two 20 minute clips (or there abouts), But now the issue is exporting it.  I'm currently using DNxHR/DNxHD in DNX LB 1080p 29.97 and it currently has 4 hours wait time for a 20 minute video. So altogether its gonna be 8 hours.Does anyone know if theres something I can do to speed it up? my spec:Intel(R) Core(TM) i7-9700K CPU @ 3.60GHzNVIDIA GTX 1060Ti 6GB24GB RAM1 SDD and 2 HDD'sAfter Effects/Media Encoder 2019 Thanks! 

I have this postWhat is the problem ?"Adobe Media Encoder has encountered an unexpected error and cannot continue."Thanks 

I'm running Adobe Media Encoder 2017.1.2 and had an issue crop up recently where all the Preset Group folders I had created disappeared. All the presets themselves were showing but the organization I had done was gone. I grabbed an older version of the PresetTree.xml from a back up and that restored things to how they were but does anyone have any thoughts on how/why the Preset Groups disappeared in the first place?

Hello all. First-time post here. Looking for some guidance. I am trying to render a video made in after effects using media encoder. I have done this many times before with no issue until now. I am getting a weird striping effect. I will attach a screenshot.I have updated to the latest version of both AE and ME this morning. Any guidance is appreciated. 

Hello everyone. Lately I have been having some issues with media encoder. Last year when I would export Premeire Pro clips they normally wouldn't take more than 2 hours (exporting in both MP4 and WMV). For the last few months clips being exported from PP that are usually less than 15 min long have been taking anywhere from 3-12 hours. I upgraded to an SSD last year which improved export times by 30-50% for me, but they have slowly started to get longer and longer. I haven't changed anything about my computer since so I'm unsure where the issue is arising. I have tried: exporting with Open CL renderer, exporting with software only renderer, checking/unchecking "import sequences natively", and updating drivers.  What could possibly be the culprit? Any idea what I should change?

 HiI had a problem with multi-lingual fonts in Adobe Media Encoder. While I was rendering my After Effects project in media encoder, btw the project had 4 compositions inside weighing 10 MB, I’ve lost some fonts in a few random compositions within the project when rendering was done. Please advice what was the problem, so I can avoid in future. Thank you.

Media Encoder 14.0.3 is now available for download from the Creative Cloud desktop app. You may refer to this link to know about the fixed issues in Media Encoder.

We're having an issue where media Encoder is cutting off the end of files and not rendering their full length. Settings have been checked and re-cheked but the problem persists. Has anyone had this trouble? Fixes?