Questions

I just upgraded to 2019 CC Apps. I am trying to encode an H.264 file from an Avid QT Ref File. It worked fine with Encoder 2018 but now it does not recognize the video using the same processes.Also is there anyway to save as the queue for posterity? couldn't find it in 2018.

I just upgraded to 2019 CC Apps. I am trying to encode an H.264 file from an Avid QT Ref File. It worked fine with Encoder 2018 but now it does not recognize the video using the same processes.Also is there anyway to save as the queue for posterity? couldn't find it in 2018.

I'm trying to do something I've done hundreds, if not thousands, of times before, that is, export a section of a timeline from !Premiere Pro to !Media Encoder in order to make an MP2 file that I can upload to my media server on my TV station. But since I installed the latest Adobe update, the export from Premiere is not going into Media Encoder properly.  I know that Dynamic Link Manager is running, I can see it in my Task Manager.  So, I set an in and an out point on my timeline in Premiere, then press CTRL+M to open the Export Settings window.  I make sure I have the correct format and preset, click on the Output Name to enter the name and folder location for the export, then I click on the Queue button at the bottom.  What normally happens is that the Media Encoder window opens and the segment appears in the Queue window.  But now, after I click on the Queue button in the Export Settings window, nothing happens:  Media Encoder does not open automaticall

Hi!Is there a way to have AME stop an export or at least notify me when it's exporting a video that has an existing banner on a clip that needs to be re-analyzed by Warp Stabilizer? I'm very familiar with Warp Stabilizer. Use it hundreds of times per week for the last 4-5 years. But on a recent wedding export I was just about to copy the exported files to disk for a couple when I happen to skim the clip and see the blue banner on one random clip saying that it needed to be re-analyzed within premiere. It was a simple fix of course, just had to open premiere, click analyze on that clip and re-export the video. BUT...I got lucky catching that before sending it off. With such a long video, it's not practical to review every export for these warning banners. Is there a way to set AME to stop export if it catches one of these banners? Or at least show a warning message after the export with the timecode where it occurs so that I can have piece of mind knowing I won't miss one of these in th

When i drop a .AE file into AME the import fails because the transfer can't complete. The following screen keeps loading "Connecting to Dynamic Link server..."Someone has a solution?

hello guys my encoder dont support my graphic card(1060 6gb) and i updated the driver to the latest (i think 419.xx) but my problem did not solvedmy premiere 2019 supports that card an used itAlso i install Encoder cc 2018 an it supports Cuda and used itplease help me....

Dear Adobe Community,For some of our encoding presets we are using an automatic upload to a FTP target. Because of a system change in the near future we are forced to change that. Is it possible to set a publishing job directly to WebDAV, a local or a network folder within Adobe Media Encoder? Any help would be much appreciated. Thank you!

My 3-year-old Old laptop takes 31 minutes to render and encode a 2.6 GB file, using Adobe Media Encoder (AME).My month-old New laptop takes 22 hours to do the same file (haven't let it continue past an hour or so).Both computers used the same project file and the same source file (synced with Google Drive).Changes that made NO difference:Made new project on New computer.Manually copied the source file to New.Removed/reset all preference/plugins on New.Deleted Premiere and AME from New, deleting all preferences/presets, then used the Adobe Clean Tool to wipe Adobe off HDReinstalled, make new project, copy source file to New, import source file into new project.Export Media from Premiere to AME QueueOpened AME first, then Premiere, and then drug sequence icon from Premiere to AME Queue panel.Watched numerous YouTube clips about how to configure and speed up AME; none helped, still 22 hoursSpent hour with Nvidia support by chat, made several changes, no help; they asked for systeminfo fil

Adobe Media Encoder is unable to recognize, that my AVCHD footage is shot in 25p and not 50i. (from Canon c100) It continually misinterprets my footage.To fix that, I want to tell AME, that my footage is indeed progressive. You do this by choosing "interpret footage".No problem, as long as I handle the clips individually. Then I can interpret and transcode to prores with no issues. So far, so good.But if I want to use the "stitch clips together" feature, then I can't press "Interpret footage". The option is greyed out when I select the stitched clip.Is there a workaround for this? So i can get both the stitched clip AND the correct interpretation?A related question:Does it even matter, that AME thinks my footage is interlaced? I assume it would affect the way the program transcodes to a progressive output? Does this interpretation affect/decrease the quality of the (progressive) output?Kind regards and thanks in advance.

Has anyone managed to figure out how to use the Amazon Elastic graphics with Media Encoder.I've created the opencl_supported_cards.txt, and added "Amazon Elastic Graphics (eg1.medium)". I've also created a few registry keys, for amd and intel, but nothing seems to allow the graphics card to be supported.Thanks

Bonjour, depuis jeudi dernier j'essaye de trouver désespérément une réponse à mon problème mais je ne comprends toujours pas pourquoi mes vidéos ne veulent pas s'exporter en Wraptor DCP.J'ai reçu 10 vidéos à exporter dans ce format, 7 vidéos ont parfaitement fonctionné mais 3 vidéos ne veulent absolument pas s'exporter.J'ai toujours la même réponse au bout de 5-10mn d'exportation :"A low-level exception occurred in: Wraptor DCP (Exporter:9)"De plus j'ai aussi un fichier texte avec différents échecs de codage à différents endroits de ma vidéo. Ce que je trouve bizarre c'est que 7 vidéos s'exportent parfaitement mais que 3 vidéos persistent à ne pas s'exporter... Auriez-vous déjà rencontré ce problème?En vous souhaitant une bonne journée et en espérant que quelqu'un m'aide à trouver une solution !

Hi all,I've been having this issue for a while, I'm using Adobe Media Encoder 2019.when I render a screen recording from camtasia (.avi) to any format in Adobe Media Encoder I get very bad results. This can be seen when I open/close new windows by the "ghosting" effects.I will link the original recording (avi) vs the output (mp4 format rendered using H.264) so you can see the difference.I would really appreciate any help!original:Original - YouTubeOutput:H264 - YouTube

I have watch folders set up in AME to process premiere and AfterFX projects as I drop them into a watch folder.  Can I do this with Prelude, so I can get raw footage transcoded down into medium res editing version?

I have font style that got corrupted a few weeks ago. I replaced the font file on my computer and was able to edit and export projects from premiere, but I keep having periodic "missing font" warning from AME and then it renders projects with a default substituted font. How can I make sure AME is pulling the correct font files? Is there a way to "reset" the font library for adobe programs and then have it "reimport" the fonts on the local machine?

Our delivery specs aim for between 15-30mbps. Knowing this, our media encoder settings are at 25mbps (screenshot below). The rendered .mp4 is coming out to under 10mbps consistently. This is a VERY simple :30 spot; mostly white with little if any movement, so I suspect the system is still being 'smart'. Similar results from rendering from the project in encoder. Similar when taking the pre-existing rendered .mp4 and RE-exporting it from encoder. This is the same with my other coworker. We're on the same equipment, iMac Pro 2017, Adobe CC 2019.Two other people - on either a PC or Mac - ingested the rendered file at 16mbps CBR and it came out to 15.7mbps. What the heck is the deal?Render settings and Quicktime inspector post-render below.

Hi!First of all let me stat that I'm not a audio guy (nor a video guy, for that matter), so I might mess up with the concepts a little bit, but I'm trying my best.Here's the thing: I believe I have some MOV files recorded with 44.1 kHz sample rate. I think so because when I drop them in my sequence in Premiere their audio sound really low pitched.If I try to cover them through VLC player changing the audio sample to 48 kHz, the converted file sounds just fin in Premiere.The thing is that I have many files to convert and the current version of VLC doesn't allow batch conversion, so I wanted to do this process in AME.The thing is that if I try to repete the process in AME (with similar settings to the ones that got me where I needed in VLC), nothing happens with the audio. I tried everything that made sense to me and premiere keeps playing the files converted through AME with the wrong pitch (and this covered through VLC with the right pitch).Any help is appreciated. ThanksPS: These are

Hey all,I'm having the issue described in the title. I have an animation that uses a track matte to mask everything in a particular shape. If I render this composition directly from AE it exports OK. But if I do it through Media Encoder said matte is ignored.- How it should look (and how it looks rendered directly from AE):- How it renders with Media Encoder:I could use the lossless export from AE, place it in Premiere and render it OK from there with the specs I need, but the extra step is time consuming and annoying, specially as I need multiple version exported.I'm using both After Effects CC 2018 and Media Encoder CC 2018 on Windows.Any help is greatly appreciated.EDIT: Forgot to mention, the whole animation is a lower third to be transmited on live TV, so it uses an alpha channel. I have this usue with both .mov and .mxf exports and NOT with PNG sequence exports.Thanks!

Hello,This is my first post here, please bear with me. I am using Adobe Premiere Pro 13.0.3 and Adobe Media Encoder 13.0.2. Windows-based PC with plenty of horsepower (Dell Precision 5820 with an Nvidia P4000). The system is not running out of resources, in fact it's not even close.The problem I am having is that when I try to speed up any clip greater than 500%, it will not export. Media Encoder will either crash, freeze permanently, or the export will simply fail with a BS error code that looks like this:------------------------------------------A low-level exception occurred in: H.264 (Exporter:9)Export ErrorError compiling movie.Export ErrorA low-level exception occurred.Writing with exporter: H.264Writing to file: C:\Users\avolpe000\Desktop\MVI_1624.MP4_Sub_03_Sub_01.mp4Around timecode: 00:00:00:00Component: H.264 of type ExporterSelector: 9Error code: 3---------------------------------------------Furthermore, this problem happens with any codec, and any clip. It's only the AUDIO

I have recently installed both After Effects and Media Encoder on a Windows 10 64-bit laptop. After the first use, Media Encoder starts launching but never manages to. I don't get any errors or other notifications, it just stops. I have already searched online for a solution and they all seem to refer to a single file (X19zbGNfZmVhdHVyZXNfXw==.slc) which does not seem to exist. I have checked the hidden files and folders and I have also check that the Firewall is not stopping it. It is generating .slc files, just not this specific one. I have uninstalled and re-installed the software a few times, going as far as using an uninstaller to make sure there are no leftover files, I have run it as Administrator and tried launching it while pressing shift to reset settings and nothing seems to work. I cannot get past the splash screen. At this point I have no other ideas other than a full system format which I would like to avoid. Any ideas please?

Hi,We are trying to utilize a separate PC to render out our Premiere Pro and After Effects projects, but are confused as to how we need our projects to be oriented as well as how they need to be copied into the watch folder for them to encode properly. While there is documentation on how to do it for After Effects, I haven't seen anything regarding Premiere. Are you suppose to follow a similar process in collecting the footage and having it linked to the project? I'm looking for a step-by-step way as to how the process needs to be worked thru. Also, if all of the footage files are on the same shared networked storage as the media encoder watch folder, do we still have to collect the footage during the process?Any and all help would be greatly appreciated.

How to get unchanged 8 track audio in MXF OP1 file format as in Premiere timeline ?

For the troubleshooters out there. I had Media Encoder 2019 (13.0.2) and was having trouble encoding a flash file (.flv). I was getting an error saying the file could not be imported because of the compression scheme. I also tried the same file in Media Encoder 2018 (2012.1.2) and got the same result.Has anyone seen this error? Is there any resolution? Thanks!

Adding to this post that Media Encoder 2019 is also practically unusable on new iMac.We had a trashcan Mac that we thought had died, so bought a brand new iMac Pro, only to find out that Premiere and Media Encoder 2019 were still basically unusable. We are sticking with 2018 for a while. Disappointing that Adobe products don't seem to be performing well on Mac.

I have a user that experiences this once a month.  He has an active Creative Cloud, all apps, subscription.  Every month Media Encoder throws this error:I have tried other suggestions I've found via Google: updating (if necessary) Media Encoder to latest version, signing out and back in to Adobe account but these haven't worked.  The only solution that works is to uninstall and reinstall Media Encoder.  This is an unacceptable disruption and means my user can't use the software we've paid for until I intervene (we have a very locked down environment and software installation by ordinary user is strictly forbidden).The subscription has never been on a trial basis, license was purchased before the software was installed.  Computer in question is Windows 7 Pro x64.Any ideas?                          

I have HEVC source video at 120FPS (iPhone XS Max). Premiere Pro is unable to render these files natively and requires them to be transcoded to H.264. I'm unable to transcode them to H.264 at 120FPS with Media Encoder - the program is only able to transcode with max FPS of 60. From searching google, youtube, adobe community forums and playing with Media Encoder's custom settings and other presets, I'm not able to figure this out. Some help would be appreciated.