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張
張嘉58685721
Known Participant
October 30, 2019
Question

雲端自動存檔的問題

  • October 30, 2019
  • 1 reply
  • 1514 views

使用雲端自動存檔的檔案時，每隔一段時間會自動存檔

因此!!!! 存檔的時候會導致無法修改文字，不能修改數值，點擊物件時會沒反應等等狀況！

雖然只有那短暫的1-2分鐘無法操作，但XD常常存檔阿~~~所以變成每10分鐘左右會出現這狀況一次!!

測試過離線存在電腦裡面，就不會有以上這些問題

什麼時候才會把這個問題改好呢？

 

另外最新一次更新之後，就無法滑鼠雙擊修改組件名稱

必須使用右鍵重新命名。

希望趕快改回來〜

This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
October 30, 2019

Hi there,

 

We are sorry to hear you are facing trouble in saving documents in XD and taking longer time as usual. We would like to know a few more details like-

 

  • What is the OS and XD version of your machine?
  • Is it happening with a specific file or all the file?
  • Would you mind sharing a short video of the issue?

 

We would also request you to please check out this article: https://helpx.adobe.com/in/xd/help/linked-assets.html#work-linked-color-linked-character regarding the renaming in the linked components.

 

Let us know if that helps.

 

Thanks,

Harshika

    張
    張嘉58685721Author
    Known Participant
    October 31, 2019

    1.My OS is WIN10，XD is 23.1.32.2。

    2.Is it happening with  all the file

     

    In my movie, my mouse has been clicking on the item on the interface.

     

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    October 31, 2019

    Hi there,

     

    Thank you for sharing the information and video. Would you mind changing the text to english and try the same process again? and share the results with us.

     

    Thanks,

    Harshika

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