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areshekkk
Participant
August 21, 2018
Answered

Can't open xd.adobe.com and all published prototypes from Moscow and Krasnoyarsk

  • August 21, 2018
  • 1 reply
  • 476 views

Hey all!

Me and my friends can't open xd.adobe.com and all published prototypes in any browser.

We haven't got access to this web resources from Moscow and Krasnoyarsk.

What's a problem? I loose my money because i can't present my prototype...

This topic has been closed for replies.
Correct answer Preran

Apologize for your experience. Can you try temporarily disabling any firewalls, or anti-virus software that could be blocking access to the network? Also, are you on a individual, Team, or Enterprise license?

For urgent assistance, please get in touch with the support team directly using this link Contact Customer Care

Thanks,

Preran

1 reply

Preran
PreranCorrect answer
Legend
August 21, 2018

Apologize for your experience. Can you try temporarily disabling any firewalls, or anti-virus software that could be blocking access to the network? Also, are you on a individual, Team, or Enterprise license?

For urgent assistance, please get in touch with the support team directly using this link Contact Customer Care

Thanks,

Preran