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B
b3u
Participant
August 31, 2018
解決済み

Error when opening adobe xd

  • August 31, 2018
  • 返信数 3.
  • 1183 ビュー

I've used XD before, but ever since I reinstalled it I can't get it to open. It says to me: "The operation was not completed because an unexpected host ID was encountered". No error code. What's going on?

このトピックへの返信は締め切られました。
解決に役立った回答 b3u

Atul Saini The problem was my antivirus. I chatted with customer support. Thank you.

返信数 3

B
b3u作成者解決！
Participant
August 31, 2018

Atul Saini The problem was my antivirus. I chatted with customer support. Thank you.

    B
    b3u作成者
    Participant
    August 31, 2018

    Here's my Windows info:

    Atul_Saini
    Atul_Saini
    Legend
    August 31, 2018

    Hi B3u,

    sorry that you have encountered, "The operation was not completed because an unexpected host ID was encountered" while opening Adobe XD. Could you please share the OS version ad OS build that you are using?

    Thanks,

    Atul_Saini

    B
    b3u作成者
    Participant
    August 31, 2018

    I'm using Windows 10. Thanks for the prompt response.

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