Questions

Adobe XD started to crash unexpectedly from today morning, and it's happening while trying to open the cloud documents. I have tried it reinstalling the software but still the same. Kindly let me know why I am facing this.   <The Title was renamed by moderator>  

Hi again,Just after you guys helping greatly with one issue i had with my animation i stumbled upon another one. My animation has a very strong ease effect for the background-card opening and closing. If you check the attached JSON-File via Drawer JSON Webviewer (1) you can see the proper animation working just as created. Adding it to XD somehow flattens the ease effect. So i though maybe XD+Lottie has an issue with easing so i created a little ease-test in AE and added that to XD. The ease-test works just fine (See Page1 of my prototype). On Page2 you see the animation imported to XD and it somehow differes from the actual easing-pattern of the attached file.https://xd.adobe.com/view/40e6a383-5826-4a11-b471-d2d46d850a85-15b5/screen/daee1d7e-432c-407e-8f3e-b8e8caef1493Also i thought about maybe the issus is an older version of the animation i added to my XD, which i later tried to replace with a newer one with more ease. So i also tried with a complet new JSON-File with a di

Hello,I am making a map that is suppose to be scrollable and then have pop up animations. I referenced this video to make my components for my popups. However here is the problem I am running into. I can't make my popup stay attached to the click point. So when I click on my map icon a popup with the country name pops up but then when I scroll around the map that popup doesn't stay in place with the clickpoint where I clicked it to appear. I've attached a video of the issue. 

I´ve never used XD before. I need to make a website and I like this program, but I dont´t know how can I make my prototype into a real and usable website. Does this requires and extra cost? or extra programs?

Hi,1. Enabled "show hotspot hints"2. Click on the screen to see hot spotsResult: Not all hotspots are hinted, only some of them sometimes none.

Good morning, Has anyone ever encountered slow scrolling with a shared link? I published my wireframe but the scrolling performance seems really slow to me. Specs: XD updated as of 12/3/2021, Firefox updated as of 12/3/2021, i9, Nvidia 3070, 64GB RAM. https://xd.adobe.com/view/137b36e7-ca66-4db0-b331-41b63386f700-4628/?hints=off

Hi there, Using Suitcase to manage fonts at the moment.We have OT fonts used (for example, Arial MT).These are not being recognized by XD, is there a reason for this? They said they are missing even though we have them loaded.  Thanks so much,Nicole 

I use MailChimp regularly to produce a newsletter for e-mail distribution. When finished it can be viewed on a multiple array of devices (smartphone, tablet, desktop). While convenient, the service is clunky and limited in its features. Does anyone know if I can produce an electronic newsletter for e-mail with an Adobe product? Thx

Hello There,  I was working on a XD file (saved on the adobe creative cloud) when suddenly i receive the following message (see screen shot below). I did not delete (nor did any of my team members change/delete anything)  the documents and i am still logged on to adobe creative cloud. But i can find the documents in "Published" section (SS below). But i cannot find the source materials (the XD files) which was saved in the cloud. I do not know what happened suddenly. I need immediate support as these were my main master files for work ! 

Is there a fix for this? I sometimes even have to delete the file I need to overwrite. That works sometimes, and doesn't other times. I then have to close out of Xd and try again, sometimes multiple times (like today).'There was a problem exporting your asset' 

This magaically appeared (when I probably missed my key commends). I'm not a newbie, but am a learn-as-I-plod-through user. What is this called (I can see what it does), and how do I get rid of it?

i am designing an app & i want the user to add their username and password just for formality. i just want the user to be able to add text in the boxes. May i know how to do that or any other way in which it will look more realistic. I appreciate your help.

Is there a service that I have to pay for if I want to use Adobe xd on five computers?

As a audit in my company I am facing a issue that creating or updating a link in Adobe XD it shows that uploading in the Amazon aws.please help me

please fix this problem with screen shots examples   <Title renamed by moderator>

The above image is preview of what has been happening to my XD whenever I'm trying to select colors for the past few months and I have no clue why. I am always up to date on my XD and I don't when was the last time I saw this filled with colors anymore. Please fix this... P.S. - It does not matter whether I have selected solid color or Radial/Angular Gradient, it still looks like this. This is happening on both my Windows and Mac app and currently limited to XD only

this is not fixed 3 years ago?

Please find the screenshot

Suddenly my prototype can only be seen on Desktop, it was working fine on mobile until this morning.How can we solve this?? clients were following the project now nobody can preview on smartphone!

I'm having issues with my prototype link specifically during a usability test. We're testing mobile prototypes and when I test these on my personal device everything works great. No issues what-so-ever. However, when the links are shared during the usability test (which has screen sharing among other things all happening at the same time), the prototype won't load at all.  Could there be issue on my end that is causing things to not function properly when sharing the link?

Hi There, I have a simple breadcrumb component that I put together.  Example:  (Component 1) Home page >  Task List When I dive deeper in the site it looks like this: Home page > Task List > Details I would like to create second component (component 2) that "inherits" from Component 1. I could then easily override the "Details" link in Component 2 with various pages that appear in details.  Example: Home page > Task List > NotesHome page > Task List > DocumentsHome page > Task List > Communication I have tried, and it appears to work, however in new Component 2 which effectively "inherits" from Component 1, the Home Page & Task List links break. Is what I am doing possible? Thank you.  XD allows me to do this, but it seems to break the links.

Hello,Please. Tell me why when adding Arial, a basic windows system font, does Adobe XD show it as missing?All of the files exist in the /fonts folder. They work find on every other program in existence on my computer. Same with my work computer.Arial can be used in all of my other Adobe programs life Photoshop, etc. Doesn't give a missing font warning when used in the document.Only when added as a character style.Replacing the font doesn't change anything. Arial must be used for accessibility so using a different font isn't an option.When I'm trying to show designs, I get questioned about the "little orange things on the side" and have to explain that the font is there, but Adobe XD doesn't see it.This isn't something that I should have to do and I'm livid.I saw a work around involving "C:\Program Files\Common Files\Adobe\Fonts", but surprise surprise that folder doesn't exist.I'm spending hours on my day off trying to figure this out and absolutely nothing. I even installed a ra

Previewing a landscape artboard prototype on iPhone via Adobe XD app works and looks as expected. Meaning the artboard takes up 100% of the width and height on an iPhone.Creating a link and sharing it with the same artboard then viewing it via an iPhone results in the artboards being set to a specific width and not full screen. It has white space on the left and right sides of the artboard.How can someone share a full sized prototype with a client and NOT have it scaled down? I have tried, presentation, development, design review, user testing and custom and nothing can correct this. I don't have a way to share an accurate version currently as this would require a client to have a copy of XD and the XD app installed on their phone. What I am getting is not acceptable for sharing/previewing as it is not a 100% accurate rendition.The attached quick images are an illustration of what I am actually seeing. IMG_0130.PNG is the shared link that is not 100% and the other is a preview fro

So basically whenever I am doing the command  ctrl + d in Abode XD It will just freeze like I can't edit or click on any object, icon, box, text etc.... but it will let me click on the outside like exit, file, edit, etc... and this happens everytime and i don't know how to fix it and would love it if someone who knows how to fix this issue would please reply back to me on this post! I have a Windows 10 Microsoft Pro 7 Laptop btw

Please find the screenshot below