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Inspiring
October 16, 2018
Answered

Animate CC 2019 freezing when I duplicate a MovieClip in 2018 created file

  • October 16, 2018
  • 1 reply
  • 268 views

I have large file I was working on in CC2018.

It opened ok in Animate 2019. First thing I needed to do was duplicate a movieclip in. the library. When I rename it and press ok the program just hangs. I tested it in a new file - it works ok - but that isn't much use. I can't start again with a file I have been working on for 8 moths....

Any clues?

going back to 2018 in the meantime.

Best Tommy B.

    This topic has been closed for replies.
    Correct answer Preran

    Can you try the following and let us know if it helped?

    Recreate prefrences Re-create preferences

    Do a reinstall after uninstalling adobe animate with  Use the Creative Cloud Cleaner Tool to solve installation problems

    Thanks,

    Preran

    1 reply

    Preran
    PreranCorrect answer
    Legend
    October 18, 2018

    Can you try the following and let us know if it helped?

    Recreate prefrences Re-create preferences

    Do a reinstall after uninstalling adobe animate with  Use the Creative Cloud Cleaner Tool to solve installation problems

    Thanks,

    Preran