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J
JFarmer1728
Known Participant
June 12, 2017
Question

Are YouTube Learning Interactions a thing of the past?

  • June 12, 2017
  • 1 reply
  • 160 views

I experienced a glitch where none of my learning interactions were appearing.  Customer support just remoted in and apparently solved the issue, but now it seems I'm missing at least one of the interactions if not more.  The YouTube interaction was the one that I was intending on using in the first place, so the fact that they've now updated my system and that one feature is gone is frustrating.  Were the YouTube interactions discontinued?  

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    June 12, 2017

    It was not working well lately, because of change by YouTube. Just double-checked and I do see YouTube in my list (CP2017). I didn't test it however, using always the web object.

    Are you on Windows or Mac? I could explain how to restore the original interactions on Windows.

    J
    JFarmer1728Author
    Known Participant
    June 13, 2017

    Thank you Lilybiri,

    I was able to get in contact with a support agent and they sent me the missing widget.  A full re-install is probably needed as well since others were missing.  

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