Questions

Hello everyone -I'm going to try and explain my problem, see referenced images for clarification.I have my desktop viewport so that I have 3 horizontal fluid boxes; a smaller box on top for title, a much larger box in the middle for content, and then another smaller box on the bottom for navigation buttons. My middle fluid box is then split vertically into two boxes, the left side taking up roughly two-thirds and the right take up the remaining one third.My problem is that when it collapses into a smaller viewport, the 2 middle fluid boxes become the same size; they do not retain the 2/3 to 1/3 ratio and I can't figure out how to resize them after the collapse.Any help would be appreciated!Thanks!

We have noted that the knowledge check questions (especially the multiple choices) do not work well with screen readers.  Are there any tricks in setting up Knowledge Check questions and getting ADA to work correctly?  

Olá Pessoal,  Estou precisando de ajuda. Ao usar o Adobe Captivate e criar um conteúdo de simulado com várias perguntas, a pergunta com acentos em português e as respostas marcadas não são enviadas corretamente para o LMS (Learning Management System). Testei o conteúdo no site SCORM Cloud e dá o mesmo problema, cheguei a achar que era o LRS (Learning Record System) que está usando, mas não é.O problema está no package criado pelo Adobe Captivate.Novamente, o problema não está no LRS ou no LMS utilizados. Testei o mesmo ZIP (package) gerado e carregado nessas plataformas pelo Adobe Captivate no Scorm Cloud e o erro persiste, mostrando que é o arquivo gerado que contém algum erro. Agradeço antecipadamente. Abraços, 

Hi evryone,I'm creating a training curse for our web software and I have to let users to scroll down to see the bottom of the web page. Once the user scroll down, he'll be able to click more options in order to continue the course.How do I  create a scrollable image on Captivate?

I tried "return to quiz", and it always sends me back to the missed question.  Is there a way using Return to Quiz that will bring the learner to the next question?  In other words, I want the missed score to stay, just want the learner to understand why they missed, then return to the next question.

Hi Adobe Community, I created a module using Adobe Captivate and this module has a pass/fail test. The students cannot earn their certificate if they do not pass the test, but they are able to retake the test as many times.One student is having an issue where she retook the quiz, it said pass then all of a sudden it said retake and when she wanted to retake it, the question screen would freeze and wouldn't allow her to choose an answer or click submit. The multiple choice buttons don't work or the submit button. Any idea of how to fix this?

I have a 22 slide Adobe Captivate 2019 presentation, with audio on every slide. When my users go to view the presentation they can hear the audio, however the slide turns blank white after just a few seconds. I've tried adding a pause to the "On Exit" but that hasn't helped. How do I keep my slides from disappearing? This happens on static slides and slides with interactions.

In captivate can we change the color of disable state of default "Submit" button on click Currently it get disabled but still it remain in look and feel of "normal" Regards,Sanket

Hi, I converted a 2015 Captivate course into Captivate 2019.  I have 2 survey questions that do not work.  I have researched and researched but cannot fix them. When I click Submit, nothing happens.  I have duplicated them, and rebuilt them with no success. They are labeled Unit 3: Review Questions 1 and 2.   The other odd thing is that they are listed as Survey Questions (Report Answers not checked) yet they each have a value of 10 points. I've used Captivate before but have never encountered just problems. For some reason, I cannot attach the zip file. Would someone be so kind as to review and provide a solution? I would greatly appreciate it!  Thank you! Maribeth 

Hi All- I'm working with Captivate 11.8 on Windows Machine-the items on the Timeline are grayed out. I've reset the pause point, unchecked the pause point but I get the same result. This just starting happening to me in the last few days: I must have accidentially clicked oon something but I cannot figure it out.As this is driving me nuts, please help.Thanks--MarkPS: I've called Adobe CS four times and each time the rep  hung up on me. 

I have been asked to make some changes to a project I made in April.  I changed some audio on it and mid save it got stuck.  I had multiple copies of the project, but every time I open any of them and try to make a change I now get this message and the project / all my copies shut down.  Help me.  How do I get this project to work for me?  

Hi allI am creating a VR360 project. The learners will use a generic VR headset with remote control to interact with the hotspots. My question is as following:- Where do I host the project? We haven't got an LMS yet.- What publish setting do I choose to allow learners to view the content on the headset? - What publish seeting do I choose to allow learners to view the content on the desktop LMS (when it is ready)- Any issues with viewing Captivate VR project on a VR headset? Many thanks. 

I have gotten no help at all from Adobe or community.  Already chatted and already posted to community. Sadly I have decided not to buy the product.  This software needs fixing and updating. You have serious compatibility issues with the video screen capture... and I am not the only one complaining.  I cannot use the video capture at all, either video or software demo mode. Your technician wants me to disable my monitors, roll back my Windows updates and such, that is just crazy.  This is 2020 and software costing more than $1000 should not have these issues. My computer has all the requirements and more; Nvida Quadro 2000 graphics which is 'Adobe friendly', i7 Intel high performance chip, 1TB SSD drive, 64G RAM and 3 other 1TB hard drives, brand new system... what am I missing here? Your software should be plug an play not plug and debug.  Also, the interface graphics look pre 1995, very ugly and out of date which does not lend me to believ

I have been using the shadow/reflection feature in my training.  When I preview it inside captivate, the drop shadow is only at the bottom left. which is what I want. however, when i publish it, it appears throughout the entire shape.   What am I missing?  I dont want it all the way around the image. Here are my settings. Here is my "preview":  Area inside the pink circle is the concern.Here is my published:

I tried downloading and installing the assets (in order to have access to character images).  The installation fails with Error code 41, which means it does not have access to a directory it needs.  I tried changing the default directory to something else, but it still failed.  I don't know what do do next. Any suggestions? 

This Advanced Action: Assign v_hint with 0If v_hint = 0  then      Delay 5 seconds     Show img_01 This AA is applied when entering a slide and works as intended. However, if the v_hint value changes to 1 before 5 seconds has elapsed, img_01 still appears anyway.  This makes sense since once the AA is triggered, the Delay action will begin immediately and can't be stopped, as far as I can tell, even if that v_hint value changes. I solved my problem in an enirely different way but would still be interested in any ideas out there about ways to control the Delay action. Thanks!Thanks!  

I have an SVG being used as a button.In state view I would like the rollOver state to enlarge, however the everything under Properties/Options/ Transform is grayed/unresponsive, in fact sizes do not even appear as an option if they were active.....How can I adjust the size of other states of an SVG?Also, In properties / Style there are Size options that I dont see make any achanges. What are these Size options for?Thanks! 

Hello, I have a branching course with an intro slide containing slide video, a section made up of 20 slides with slide video, and then 2 other sections with no audio or video. I will be making a series of these courses and each one will have the same format but depending on the content, a different number of slides in each section. Currently, I am manually creating a button to show the CC only on the slides that have them (the intro and the 20 slides with video), however since every other course will be different, I really don't want to have to create those buttons on every single course. What I would like is a button that I add to the first slide that displays for the entire project, but only appears when there are closed captions to display, otherwise it remains hidden so people don't try to click it expecting it to do something. I asked on a different forum and someone supplied the follow JS script, but it doesn't work. var getSlides = cp.model.data.project_main.slide

Hi,I have an issue with a project build in Captivate 9 using responsive design.It’s contains a 9MB  mp4 video - which plays fine through desktop browsers, but won’t play on an iPad or iPhone.  The video is fine, as it plays on these devices through dropbox, it just won’t when it’s in Captivate - any ideas?Thanks,Chris.

I have been creating software simulation videos with speech (from Amazon Polly) on most slides and backround music running through the Project, which I fade on the last page (which is a company bumper slide, about 12 seconds) using the Fade option in the Audio dialogue. All works fine until your video is longer than the audio track and you have to loop the audio (it still fades at the end of the audio track but doesn't recognise the end of video time, which i can understand).I've looked through the Help and most responses I found were that it couldn't be done but I thought it should be possible with "Advanced Actions", so created a list of actions, as below and set to Action on Entry of the last slide. I tested in the Preview and it works, audio fades through the slide but when I created the Video, nothing happened and the audio stays at the same volume and then stops abruptly at the end, which, of course, sounds terrible. Hoping someone might know why the Video is not doing what the P

Is it possible to check if a specific object is hidden or visible with JavaScript?I know how to show or hide an object with JavaScript but I need to verify if an object is hidden or visible using JavaScript.

So I'm working from a quiz template I was given, changing the questions that were already in the project to different questions. They're all true/false questions. The very last slide of the project lists all the questions and they'll have a checkmark or an x next to them. Problem is they're not organized correctly after I've changed all the old question slides to new ones as well as I had to add an extra two. I can't figure out how this review slide works. I'm not very familiar with quiz slides. There are no actions on the quiz buttons so I don't know how it is determined whether the images dispaly the checkmark state or the x state. 

I am trying to republish my Captivate 2019 files into MP4 files.  The CPTX and SWF files that have been previously published had text-to-speech audio entered.  When I publish to the Video MP4 the audio file does not seem to transfer.  I tried uploading the MP4 file to MS Stream to check and still no sound.Can someone advise if there are any issues with transfer of this audio file?  Or if there are steps that I should be taking to transfer the file? 

I have created fluid boxes and added text as shapes on a responsive project. The text size is suitable for desktop view. When I change to other layout previews such as IPhone X and Ipad, the text size remains and does not adjust to be suitable for the other previews. Please can someone help me to figure this out? I have a included 2 screenshots of the correct desktop view and the incorrect Iphone X view. Thanks in advance.  Matt

HiI just bought a licence to captivte after using the free trail. There is a problem with rtl languages as conbine with latin it brakes sentences and today I found out that u can't use hebrew in fill in the blank questions. Is there any advise on that?Please see the atachedShort video to show the problem