Questions

Hello, I'm having a project when I close caption in Captivate.  I use Word to create my story board, then copy and paste to Captivate for my closed captions.  When I change the font to white, Captivate won't make the changes to the Project level and I must instead change each slide caption line to white.  Is there a way to correct this from happening as it's very inefficient?  Thank you.  

I'm working on converting all of our Captivate simulations from .swf to HTML5.  Unfortunately I cannot locate the original Captivate files for 9 of our lessons; I only have the .swf output files.  Is there a way to open the .swf with Captivate so I can publish it back out as HTML5?  These are interactive simulations, so I can't convert to MP4, FLV, or other video outputs.I have both Captivate 5.5 and Captivate 8.  These courses were originally made with Captivate 5 or 5.5.I also have Adobe Animate CC or Media Encoder if anyone knows of a way to accomplish the same end goal with another program. 

Saw a discussion on this in the archives, but didn't exactly address what I was hoping. Basically I'm hoping to use a Text Entry box to allow a user to save notes for the project. Yes, I know that there is a notes widget, but I'm not a fan of it. Is there a way to remove the automatic pausing of the TEB? Or is there something else someone else has done to allow users to take notes rather than the Notes widget?

Hi all, I have an issue with reentering my published elearning. When i close the tab in my browser, and reopen the elearning, it starts all over from the beginning instead of reentering on the last visted page. I had hope with the "self paced learning" feature, but this doesn't work either.  Further information:I'm not using a LMS. It's just the published elearning files on the customers intranet.The Adobe Version is Adobe Captivate 2019 Release, 11.5.1.499OS: Windows 10.Tested browser: (Edge [Version 91.0.864.67], Internet Explorer 11 [Version 1909, Build 18363.1679]) I hope someone can help me. Best regradsPawel

I have a Captivate 2019 project with a quiz.  It works when doing a preview, but when I went to have it reviewed by other users some of the multiple choice questions didn't display the answer options, just A.,B.,C.,D. 

Captivate is frozen at this. The export box won't close, it is just not doing anything. The only think I can is Control + Alt + Delete and force close the program and start over. What am I doing wrong? 

Hola!! Quisiera saber si pued realizat preguntas tipo Ensayo? Hi, can i create essay questions? [moderator edited out that many empty paragraphs]

I downloaded captivate to my personal computer but have already deactivated it. It is stating still that I need to deactivate the other comoputer within 30 days when I try to log in to my account on my work computer... yet it already has been deactivated o nthe other one, deleted and deposed from the trash folder. What is a serial numebr that I can use to login to this product? 

When I publish a course with a 360 image, I am able to navigate in the image with the mouse or touchpad, but not with the finger on a touchscreen device like iPad or Surface. Are there special settings I have to observe? It would be very frustrating, if this would not work poroperly. Thanks for any advice, regards

I have been trying to finish this project and I have lots of bullets on a single slide.I am using a single text caption to hold several bullet points.When I try to animate this the entire text appears at the same time.I want each bullet to appear separately.The only way I have been able to achieve this by creating separate text captions for each bullet.Then aligning each of them separately. This has given me the end result.But are you telling me Captivate 8 does not have a simpler way of doing this?In PPT you can do this by selecting Effect Options and selecting by paragraph.Can anyone help? This would be super helpful.Thanks.

Captivate 2017 10.0.0.192Windows 10Blank project/non-responsiveHello,I have a 15 question quiz that is built from three question pools of 10 questions each (pool depth of two, so each contributes five questions to the quiz). The pools run in order, 07, 08, and 09 (questions aren't shuffled between these).Regardless of what I try, the first pool on the list in the question pool manager has an error shield and 15 "Random Questions using this pool" associated with it. Note the differences between the information provided for 07_SectQuiz and 08_SectQuiz in these two screenshots:As a result of this, upon publishing I receive the following message:If I click "Yes" and publish, the program works just fine until it reaches then end of the questions associated with 07, then the published program just freezes.If I click "No" and "invoke the Question pools Manager" (sic), there do not appear to be any "corrective actions" I can take.I tried reloading the original 07 GIFT file into a new pool and

I am new to Captivate and am using Captivate 2019. I am using someone else's slide but would like to modify it for what I am doing. I have a call-out shape that is linked to an image. There is an audio clip that, when played, appears in the call-out shape. I do not know what I need to do to have a new audio file and have the closed captioning reflect that in the call-out shape. TIA.Diane 

Hello, I have created a project which includes interactive slides and software simulations. There are 2 simulations and 2 slides between them. When I review the whole project, AC skips the two slides and goes from one software simulation to the next one. If I start the project from the last slide of the 1st simulation AC does not skip them. What is the reason for this behaviour? There is no branching, just linear. Thanks!,Nassia

I've built a drag and drop with several answers go to one of two drop sources.I was testing it and I noticed that some, but not all, wll move to the first drop source if I simply click on the drag object, whether it's correct or not. What is causing this on some but not others? Is there a simple fix or do I need to re-do it from scratch? Thanks.

I have tried several different settings to create a software simulation and all have failed, I get one screen shot and that is it. The video demo works, but then again, there are several screen capture prograns that can do that. Is this normal the software sim doesn;t work? I get one screen shot when doing several task and on one try I got just three screen shots, one per slide, with no click box or anything. On preview it would just show each slide for a few seconds, then advance to the next one with no interaction possible. 

I have a lot of courses I've built in Captivate 2017.  Starting today, a published course won't play audio on the first screen.It will play audio on other screens by using the TOC or advancing screens with a "Next" button that simply advances to the beginning of the next screen.I just went back and checked some published output from older courses (like from a year or two ago) and they won't play either (clicking index.html in the published folder).  What could have caused this, and most importantly, how can I fix this? Many thanks,Eric

I have a question regarding adding a D&D slide to the quiz at the end of a module.I selected "include in quiz" and "add to total" already.It is a quiz with multiple question with a "submit all" at the end. Is the D&D really part of that quiz in the sense that you can go back and forth within all the quiz questions and change things before you submit all your answers at the end?Or will the D&D always have to be "submitted" right at the end of that very slide? Which means that that it is tricky to put it in the middle of the other quiz slides.Also, if there are any hidden pitfalls when trying to add D&D to a quiz kindly let me know any additional tips.Thanks a lot as always! 

I don't know if this is possible, but...I have a request to build a drag and drop containing 12 drag sources (smart shapes) and two drop zones. Each drop zone has 6 correct answers. Rather than have a submit button and feedback, the request is to have each drag source change colour to red if dropped on the incorrect drop zone, or to green when dropped on the correct one.  The user should be able redrag each source, so if they drop an item incorrectly (it runs red) they can drag it over to the correct zone and it turns green. I've dug deep for this - I can do it if there was only one correct answer for each zone, simply by having the object actions of the drop zone change the state of the drag source, but having multiple correct answers is a different story. Can anyone tell me if it's possible to have this state change when an object is dropped?Thanks! 

I know that you can edit the preferences with no project open and have those save the preferences for all future projects created. I also know that I can set preferences like the default duration of shapes for a particular project. If I send that file to another Captivate user, will those preferences get maintained for the other user?

Hi all, I am trying to add a feature to our Captivate lessons that allows users to change the playback speed to .75x, 1.5x and 2x. This feature would ideally affect both the speed of the slide and the voiceover, though I would be satisfied if it just affected the speed of the voiceover narration. I have tried following this thread for guidance, but when I try to select all audio on the page, nothing returns:https://community.adobe.com/t5/captivate/variable-audio-speed-options/td-p/10534223 I combed through the published HTML file to see if I could find how exactly the audio is being played for each slide, but oddly enough I couldn't find any elements for audio. This might be because it's contained within an iFrame? I also tried looking into the Fast Forward function that Captivate has, but it mutes the audio.  For reference, we don't have computer-generated audio -- we had someone record our script and we put the .mp3 files into the lessons.  Is there

can i use the audio button in the skin editor for audio attached to objects on a slide? it seems the audio button that shows up in the playbar from the skin edior will only control audio attached directily to a slide but i have audio attached to different states and pop up that i would like the button to turn on and off as well.  

Hello, Presenter is well installed, I can see the tab and everything seems to work fine. But each time I click on the Publish button, a dialog box asks to update Flash Player before using this option. Of course, I tried to update Flash player on every browser on my PC but still get this message. I tried to install an old Office 2013 version and it worked but once I install Office 365 on top of it, it gets rid of Office 2013 and I Presenter does not work again. Is Presenter 11.1 ok with Office 365 ?Thanks for your help.

I'm running with the latest Captivate 9 version (9.0.1.320) and I need to paste some objects inside a shape state to create a button and other to try to solve an animation issue. All elements are already designed and positioned in the stage, so I want to just copy and paste them inside the shape's state, but no matter what I do, cutting or copying, I can't get to paste them in the shape. Is there a way to do it? I really don't want to import the elements from the library from scratch because I will mess up the design.Thank you!

I'm trying to select and scale three objects (imported PSD files) at the same time. It seems like it will only scale one at a time (i.e., two of the selected objects do not scale, while the other does). Is there something I'm overlooking, or is Captivate just really deficient in this area?Alternatively, is there anywhere you can enter a scale percentage manually? I want all of the scaled objects to remain the same size in proportion to one another.

We have just upgraded to Adobe Captivate 2019 and the published courses on our LMS are getting this error message when users try to access links. I have looked throught the community and this has been raised before but the last response was 2019, so I was wondering is there is an update. Thanks