Questions

Hello all, New to the community and after doing some research I believe I made a rookie mistake in a project I am working on that I found out needs to be 508 compliant. My issue is when using the tab feature on the project it automatically goes to smart objects and buttons. However, there is no user focus or tabbing on text boxes. I did some research but there does not look like I can change it or add it and will have to change the text boxes into smart objects is this the case? Any help will be greatly appreciated. Thank you and have a nice day

Hi, everyone, and Happy Fourth of July!  I am creating a Drag and Drop activity using Paul Wilson's tutorial titled Drag & Drop with multiple correct answers. It is working fine, except I wanted 4 answers to go into one box and 4 answers to go into another box. If all four are in the proper two boxes then the answer is correct. Is this possible? 

Hello, I'm creating a Captivate project for a client who wants their PDFs uploaded so users can enter text into them and save the text answers in the LMS. I'm considering some of the following scenarios but would appreciate advice on the best way to achieve this. 1. Creating the fillable PDF and uploading it into Captivate as a web link. I.e. Objects > Web > File2. Uploading the PDF into Captivate and overlaying text entry boxes to capture the information.3. Attaching the PDF as a link through an image or a button that allows the end-user to open and fill out the details. However, in all these scenarios I need advice on how the student can save their answers before exiting the activity,Any advice would be greatly appreciated. This is my first question on the forum. Kind regards,Ria.  

Using 2019 - non responsive project. Created a slide with some CC. I can see the CC in Preview=>Project  I then Publish As Video and and selected YouTube SD. The mp4 got created but when I play it in Windows Media Player or in VLC , it does not show the CC. Couple of questions.1)  How do you add CC to an MP4 generated by Captivate ?2) Is there a way to make Captivate export the SRT files that describe the closed captions in the slides?. If it did, I can supply it to the media players to see the CC superimposed on the mp4 files,  or burn the SRT file into the mp4 (using Premiere?) to create a new mp4 that I can upload to youtube.3) Does youtube/linkedin-learning accept mp4 without cc and they auto-generate the CC themselves and burn them in? Looks like in captivate 2019 you can only generate an mp4 without CC and upload it to youtube - but CC is an important function that cannot be ignored. Any suggestion is much appreciated. Thanks for your time.

Adobe stopped the PhoneGap support and therefore the possibility to export an Aobe Captivate Project as an IOS or Android App.  But in the expoert settings it is still visible. Are there any workarounds ?

Hi all!I created a training course with biding quiz and just one attempt.Is there a way to let the user take another time the course from scratch (following from start to end the course again) and then retry the quiz?I don't want to add attempts but force the user to follow again the whole course and then take the quiz. Thank you so much!Pia

HELP! I'm pulling my hair out trying to search video and forums on this. It can't be this difficult...I have a simple drag and drop - drag numbers over to the smart shapes to identify the correct order the text in the shapes should be in.For the life of me I can't seam to find how to show the correct answers to the user when they exhaust the attempts.I have it set for 2 attempts, the failure message appears, the slide resets and allows them to go again - but if they fail that second time... the user sits while the time expires on the slide and it moves to the next slide.How can you show the user  - "Hey, you've been incorrect twice but here are the correct answers before we move onto the next slide."Thank you kindly for any help that can be provided!Jason

How can I globally set the xy coordinates for the shapes that are added as feedback hints in a GIFT file? Consider this simple GIFT content:::Fruits::Which fruit is yellow? { ~Grape #That can't be right! Try again. =Banana #Yes! That's right! ~Orange #Now you're being silly. ~Strawberry #Never seen one of those. }Note that the feedback for each answer is preceded by #. When imported to a project, all four of the feedback comments appear in four separate Default Hint Shape objects in the upper right hand corner. I can easily update the xy coordinates to place each shape where I want it, and also change the size of the shape. But, if I import a GIFT with 20 MC questions with four answers each, that would mean having to adjust 80 objects. That's inefficient and prone to error. Can I pre-set xy positions and size for these objects?  Thanks for any ideas! Charlie

Hi, I'm new here. I'd like to purchase Adobe captivate. Can I download to 2 computers in my household or only 1? Also has anyone used the student/teacher download for Adobe captivate, is it exactly the same or are there some limitations between the the regular priced one and the student/teacher priced one?Thanks

I have the most up to date Captivate, 11.5.1.499, once I bring in an SVG item or use on from assets. When I double click the SVG to do the edits, the SVG morphs to white. I'm using Windows 10. I've read through several blogs and community post and none of the "resolutions" resolve my issue or the resolution is for a previous update. 

Hi,Captivate 9My course's narrated audio will not play on the first slide when opening the course when published to html5. SWF works as expected, but html5 is the requirement. After reaching slide 2, and returning to slide 1, the narrated audio will play.Am I missing something? I have other courses created from the same theme that does play as expected on slide 1.Any advice is appreciated.Thanks,Dan

Greetings:I am developing a refresher course that allows a learner to take a pre-test. If the learner passes the pre-test, they do not have to take the course. Failing the pre-test takes the person to Lesson 1 and is given two attempts to pass the final course test. The problem is having the pretest taken only once, and yet maintain the two attempts for the other learners that have taken the entire course. Thank you! Ronn

For at least a week I've been experiencing a very frustrating random problem.   Occasionally when I attempt to save a project, an error message pops up saying something like "an unexpected exception has occured" with buttons for Retry and Cancel.  No matter which one I choose - or if you just X out of the popup - a fatal error message comes up saying that the application will be terminated.   I have found that if I X out of the first window, then save the project under a different name, it will save (it takes a longer than usual time but will save), but then I have to click on OK for the application to terminate.  Then I restart and load the renamed version I just saved.   This isn't just happening with one project.  It's been happening with every project I've worked on the last week or two. Anyone have anything similar happening?  Or any ideas?  This is a real pain in the you-know-what.

Hi all,Just wondering if anyone else has encountered this or for a reasonable fix? I add a hyperlink into my project. When I export to html5, the link is modified greatly and shortened. When I click the link, it does not load the page. But surprisingly, when I refresh, the link works. It seems that captivate is modifying the link to shorten it? Is there any fixes or ways around this? I do not want to add a tinyurl etc Cheers,Adrian

I've been trying to work on a click and reveal slide where the "next" button appears after the user clicks on all interactions, and am using forced navigation rather than advanced actions. I followed this tutorial https://helpx.adobe.com/captivate/using/create-branching-forced-navigation.html as well as many other similar tutorials online. I started from scratch and made a dummy slide, very simplistic with no added objects - just an object whose state will change and three buttons to initiate that change.  I added another button for the "next" button, named it "objectname_completed" and ensured it was not visible in output. I have triple-checked all naming conventions and even renamed all the slides and objects. The button still will not show up. Is there anything that I could be missing?

Hey guys,I'm a new user to Captivate and I can't believe that this hasn't been asked before but I can't see anything while searching the forum.How do I change the default font from Trebuchet MS to Arial for all new projects?The only thing I've found is the Object Style Manager but I can't see an option to set a default font for all objects - surely you don't have to change each object individually?

I'm having an issue with a drag and drop projects.A draggable red-object (#1) disappears when dropped to its corresponding droppable blue-object (droppable #5). Project set up:1. Draggable objects will go back to their place if there is no match.2. Each droppable object is set up to No Action3. I'm not using the correct and incorrect captions4. On project success or failure I set it to no action as well.See screen shots before dragging and when object #1 is dropped to its corresponding droppable object #5.Any suggestion to fix this?   

I'm working on a large project where there is a branch index slide that points to other slides within the same project. What I'm trying accomplish is to have the enduser hover over a button which would open a popup (slidelet?) with links to other slides in the project.  I know I can do this with rollover stick slidelet, but the enduser has to click the button(not just hover like I would prefer).  Does anyone know if there is a way in captivate 2019 to accomplish this with a hover only? I do recall reading about a cp extra widget that may help me get this result.   

Can anyone tell me what the icon in the upper right corner mean?  When I click it while playing my project my screen goes black but with some transparency.  Thank you.Here is the icon:Here is a screen shot of the project showing the icon.                

Hi All, BackgroundI am working on a course that needs to be screen reader accessible (it is my first accessible course). I have been told to test the screen reader function with Windows Narrator as that is the software available to our employees. I found a link in the community about using buttons to give a better (or at least more consistent) experience/build for learners as you can then fully control tab order and make sure the accessibility text gets picked up. Community Discussion Here There was also a section of the discussion talking about prompting users to disregard the 'clickable' description with JAWS or other readers. IssueWith my testing the content is presenting correctly and working with tab. However the reader is picking up the meta-tag 'button' and saying it at the end of every tabbed object. AskIs there a way to disable or amend the meta-tag so it is not saying 'button' after every object? Am I better off just pre-notifying my screen-

Is there a way to get the last CC to stay on screen until user clicks 'Next' or on the click box? we thought we had got this to work yesterday however today it is not working again. Is there a bug in Captivate?  

In one of my quizzes, the results slide disappeared.  I checked all the settings and cannot figure out what went wrong.  Is there a way to add one to a quiz now, or do I need to redo the quiz?  Thanks for any suggestions!

Hello! I have a few objects where they are showing multiple uses in the library:it is supposed t be on slide 18. but not 19 or 35.  however, I can not find it, it is not in my timeline or in the advanced actions I have in my slide.  Anyone have any ideas on how I can find it and delete to help my file size?  

Captivate 2019 11.5.5 in a Moodle LMS Any suggestions? Hi,It was reported to me that a course I develop and manage that is expected to resume at the last visited slide was not working properly. The course is set to:Also, the course is set in the LMS to open in the current window, not a pop up. Not sure if this relevant.  The report did not state that they were forced to start over, but that they were being returned to a slide that they had previously exited from. After some testing, I noticed different results based on how you exit the training. I experienced exactly what the report stated. I had already had some activity on the course. I opened the course and it opened to the expected slide, 5 of 69. Great. However after advancing to slide 10 of 69 and clicking the X provided by a captivate toolbar, the course reopened to the previously exited slide 5 of 69, not the last exited slide. Taking this one step further, if I proceed through the course to 11 of 69 and lea

I'm using Captivate 2019 11.5.5.553 and have created a responsive SCORM 1.2 project for Moodle I have a number of 'knowledge check' slides that display perfectly fine in Chrome, but the question itself disappears first time the slide is accessed in Edge. For each slide I have to click backwards and forwards again to get the text to appear. I would love a resolution to this please TIA