Questions

I am trying to create a comment button inside of Captivate. The button's purpose is to give our users a chance to complain, comment or report bugs on any page they encounter. Currently, the button is on the lesson navigation bar so the user can be on any slide of the lesson to create a comment on that page.  Here is what the button needs to do:The button needs to open a pop-up window with a text entry box for the comment, a cancel and submit button. I already have code that will capture the page number, student information and lesson information and will execute an excel spreadsheet with this information. I will tie this information to the submit button that will email us the report.The user must be able to click on the button multiple times througout the lesson with a new entry box every time. At first, I tried to create these elements hidden on the first slide of the lesson, but a text entry box will not carry over for the rest of the project, let alone clear itself af

Hello,I'm running captivate with macOs Big Sur 11.1I can open Captivate but the slides are not centered on my deskspace. I can center it but when I try to modify somethig, (like insert a text) the slide image disapears and I can't do anything. How can I solve this problem?Thanks you very much,(I attack a video to show you the problem)

I'm having trouble publishing a project in hmtl5 (not responsive). I need guidance, when publishing I use the format: scalable I give access on each screen (accessibility and when publishing) before it worked only for IOS with due restrictions. now I can't do it in any format.

Hi, I currently have a problem with printing a slide in a html5 content in Adobe Captivate 2017. Whenever i try to print, the printing output seems to be off centered, i've tried to fit/un-fit the content in the print settings, but it persists. Any help would be apreciated, thx b4!

When creating a new Software Simulation, It only produces in the Pearl Theme. The project this simulation is going into is White and I was told mixing themes is BAD !!How do I get the Software Simulation to record in White if I don't have that option ?? Thank you !!

Hey guys, Im very new to captivate and have been pulled in to help a co-worker develop a captivate file for training due to my technical expertise. That said we have made some pretty good progress with the course design so far. My question comes from wanting to execute certain actions on certain questions.For example if the user gets a question on required PPE wrong we want them to be taken back to the PPE slide for review before they attempt to answer again. However, if they get it wrong a second time we want them to move forward with the training regardless. All while recording it for the quiz data at the end.Does Captivate support this? I am not worried about how complex it might be I would just like to know if this is doable and if so how we would have to go about achieving it. In my head I think the easest is have it as a one attempt, if failed move to PPE2 (Duplicate of PPE) before going to a duplicate question slide and moving forward.

Hi, I have created scenarios in a compliance course that mimmick an IM conversation. I have elements hidden in my timeline that are triggered by an advanced action depending on the button that's clicked by the learner. However, during testing those advanced actions aren't always triggering properly and are randomly hanging up and getting learners stuck.  When a learner selects the correct answer, the button triggers an advanced action to show "Bruce is typing..." in the corner and then displays a response. At random times, that's getting stuck for people and not showing up. So then they get stuck and can't move forward. Other times, it shows up without any issues. And they're all testing in Chrome. We've even tried clearing cache. I tested this five times in a row without any issues at all. On the sixth test, I experienced it. Some learners are seeing this on their first run through the course. If a learner selects an incorrect answer, the button triggers an action

Greetings Experts!I would like to create a theme based on the Business Theme from Captivate. Make a couple of color settings changes and save it as a new theme. Not sure how to accomplish this or have been able to find 'how to' directions. Would someone direct me in the right direction or show me how to do this? All your help is greatly appreciated! Callahan

Hey Captivate community, I have run in to a strange issue with captive that I can't quite explain so I wanted to see if anyone else has seen this before.I have been recently publishing software simulation over the last week. I noticed that I can preview fine, and observe the preview from an export fine. However double clicking the index.html file from the exported project isn't working. It will load in my browser (Chrome) and when I click the play button a loading image comes up and then when the project finally loads most of the data is missing. Only the smart shapes remain and I can not advance beyond the first slide. Here is what this looks like. (FYI, these are tiny files no more than 5 - 10 Mb at most.)What is even more crazy to me is that it seems like the issue is occuing when I disable the playback bar from the Skin Editor. I figuered this out by testing the project with all the buttons simply hidden and with the bar diabled. Disabling the playback bar seems to b

Hello ...... need help with this,  When trying to publish my captivate course to HTML5, Getting ".... not supported in html5 ...." Note:All the widgets worked perfectly in html5 before today, this is the first time i am seeing this ...... i did not change anything ...... Seems to be a bug in captivate .... thanks in advance for your help    

I recently added closed captioning to the existing audio in my lesson. The lesson worked fine before I added closed captioning. Also, it works fine in preview mode, and I can turn CC on and off without any problems. However, when I publish the lesson, it plays fine -- but buttons on the screen don't work. The symptoms are strange: on the first slide, the button's active area appears to be offset down by about 30 pixels, so I can still click the button. But on the next slide, the button does not appear to be active at all. This appears to be some type of bug. At first I used a mobile skin because the buttons were larger. Thinking it to be a bug with the skin, I changed it to the default skin and it still happens. Works in HTML5 preview, but not when published. One other strange symptom, if I leave the slide alone for a few minutes, I can then click the button. But I can't click it no matter what I try if I don't leave it alone.Details:I'm using Cp 2019 version 11.5.1.499 (the latest ver

Hello, will Adobe support executable output in future? The feature is all but useless now without Flash Player support.  What are the next steps for those of us who want executable output? Thanks. 

I was wondering if it was possible to play a sound from a button in captivate 4???I'm attaching sound to a button on a slide, but the sound plays before I even press the button. Is there something I'm doing wrong, or do I need to make the sound button in Flash and import it into my Captivate project?Thanks in advance for your help!

Is there a way to hide the Closed Captions(CC) once they have been displayed other than clicking on the little x box? I have a number of interaction slides with buttons on the left and on the right a content section where I'm using states for different content. The CC is only on the opening screen, but once it finishes they remain on the screen as normal until the viewer turns them off. I would like to be able to automatically turn them off, or hide them after they are displayed for a short period of time.  Once the various buttons on the left panel of the screen are selected the related states display the content on the right panel of the screen which is fine, but currently the CC is still displayed and it has no bearing on the content being presented. I'm using Captivate ver. 11.5.1.499 on Window 10 Pro

I am new to captivate. I create new interactive presentation. I click on the plus on the sign and add a 360 video mp4. The video appears on the slide but I cannot spin round 360 any more. What's wrong? Tried restarting a couple of times. no luck. thanks   

Hello - I am sure there are lots of posts on this but I did a quick search and none of them seem direct for what I need. I am behind with conversions with Flash support having ended and am looking for step by step instructions on exactly how to do it. Is it as simple as republishing from swf to HTML? Probably not right? Any and all assistance is appreciated. 

Help!   I have 260 smart shaps in one Demo and I need to copy and past them into the training slide by slide. each slide is exact and I just need to bring the smart shapes over. How do i do this without doing it slide by slide????? This is the first of over 200+ eLearnings. 

We have created 20 page slide course (Content 10 slide and Quiz 10 slide), When we run publish build it show total page ount "1 of 20", But we only want view Content slide count, exmple: "1 of 10", no want to see quistion slide count, Please help to resolve this issue

Hello. I have completed a long Captivate project. A colleague and I have tested it several times and it looks great. However, when a stakeholder views it, she claims the red highlight boxes are not where I had placed them.What is the issue? Do I need to secure them in place using coordinates? Thanks for your help. 

I am using the software demo, for the moment, to do interactive 360courses. But I cannot import video or images because all the choices in the menu bar are grayed out, I can only add text, hotspots and audio. Is this normal? All this doesn't make me want to buy it just yet.

We have a scenario where we want to consume multiple eLearning outputs in an existing product Online Help created using RoboHelp.If I copy the output folder to my RH project and refer that in the help topic it works and opens the eLearning output. However, the challenge is that if I have multiple eLearning outputs the project size becomes humongous.Is there a way where Captivate eLearning outputs can be hosted or stored? Does Adobe have any recommendation?

Let me first say that I know nothing about Captivate.  I'm a software engineer that is part of a devleopment team for a web based application.  Another member of our team is creating multiple computer based trainings for the application.  At this point, each CBT she produces has its own set of files & directories (ar, assets, callees, dr, vr, etc).  So, you have CBT #1 with all its files/directories and CBT #2 with all its files/directories.  Without knowing all the different components for Captivate, I'm sure there is alot of duplication here.  So, my question is:  When you have multiple "projects", which files are common and which files are unique to the "project"?    Thanks.

Hello All,Is there a way to change the notes for closed caption without it changing the generated audio voice from the notes.  My notes have commas where I need the generated voice to pause, yet the commas show on the closed caption. I need to remove the commas from the closed caption because the video is not passing clearance at my company because commas in places they should not be according to them but again they are there to allow the generated voice to pause.  So I need both. I have gone in several times to change the closed caption slide note but it also changes the text to speech option.   I did notice on the video I inserted in my project, I could go to "edit video timing" and change the closed caption removing the commas and the audio still has the pauses because it was a video inserted on the slide. The issue in question is on a slide created in Captivate where I have slide notes and generated voice but cannot seem to change the slide note to remove the co

Good evening,I am new to the forum and am very much a beginner. I have set up some hot spot quizzes and when I do a test run the issue I am having is when they get their second attempt. The second attempt I choose the correct answer and it still shows as incorrect and incorrect in the results. If I choose the correct area on the first attempt there are no problems.Any help is appreciated. ThanksSam

I have seen some posts form the past on this saying it is not possible to have closed captions show when audio is played with advanced actions. Is this still the case? All these updates and this still isn't figured out??Does anyone have any solutions other than having multiple text boxes that are timed, because that seems extremely tedious....