Questions

I'm new to Captivate, and I can't seem to find a way to track the time that the participant has been on the course or quiz. Does anyone have a solution, or can they point me somewhere to help me find a solution? The timer widgets are swf files and are not a feasible solution.Thank you.

I added a YouTube video to my project and it does not load when viewed in iOS. It works on desktop browsers. Any ideas or other ways to insert the video? It doesn't seem that there is another option. 

I am trying to install Captivate 2019 release on my Chromebook. I get the following error when I try to open the .exe file:This isn't a valid Anki package fileFilename "Captivate_2019_x63_LS21.exe" doesn't have .apkg or.colpkg extension. Suggestions? Thanks.

HelloI am using Adobe Captivate 9 to make a multiple choice questionnaire but the image is not showing on the software and when I publish it does'nt show either (I tried Firefox, Chrome, and M.S. Edge).

How do you configure a rollover caption so that the audio stops playing when the mouse leaves the rollover area?

Hello there,We have a request to get the status from the player as a learner is watching a video.  We get the slide status reporting properly to the LRS, but the player status doesn't report. I've tried a locally hosted video and a you tube video with no luck. Is there a setting or something that enables this reporting?Thank you, 

I am using a text-entry box in an interactive quiz question. It features a form that employees need to be able to fill in properly. They need to know which box to enter a dollar amount in, and I am using a text entry box with the correct dollar amount as the correct answer. However, even though I made the text entry box white to blend in with the form, when I previewed the slide, there is a flashing cursor. I do not want this as the whole point is for the employees to know where to fill the information in on the form, and I do not want to give away the answer with a flashing cursor.  How do you turn this feature off so that there is no cursor in the text entry box?  If this is impossible, any other suggestions? Thanks.   

I've had a highly frustrating day trying to work out why captivate 2019 keeps crashing every time I try to publish a project with closed captions. The project publishes and plays fine without the captions. As soon as I publish slides with captions either for slide audio or for standalone videos within slides, the project crashes as the files are being generated. I have tried everything today, reinstalled the latest version (even though I had the latest version already), cleaning the preferences, clearing caches, turning my computer (Mac) on and off, cut and pasting slides into a new project, checking the fonts and ensuring there are no unusual characters or empty caption holders but without success. A few weeks back the captions published fine but I have since updated the Mac operating system to 10.15.6 so I'm wondering if that is to blame, seeing it's not the first time a Mac update has caused Captivate (11.5.4.613 ) not to work properly. Any help gratefully received. I need

Hi !   I’m trying to create a simple quiz with a multiple choice questions. 3 answers are correct and 2 wrong.I would like the learner to have 2 attempts to get all the right answers checked. BUT the issue is that even if only 1 correct answer is checked out of the 3, the question is considered as correctly answered. And the learner continue to the next question… Is there a way to force the learner to select the 3 good answers ? And if it’s not the case, to retry the question ?Here is the options i’ve selected for my quizz Thanks 

Hi!I had been using a trial version of adobe captivate using my personal mail id. After I joined a company as an intern, I am unable to install trial version of adobe captivate using the company mail id. Please guide me on how I can download and install using the company mail id. 

I am paying a monthly fee for Captivate, and i still having this message:  But whet I payed, I havent recive any serial number. What can I do?

My profile shows that I am above 150 points and have advanced to "Guide Status". Yay me!I am about to run out of my Adobe Captivate Trial and would love to activate the incentive license for the next three months. How do I go about that?Anybody knows?

Hi,can you run Captivate on a Macbook Air (13inch 2017) with 1,8 GHz Dual-Core Intel Core i5? I read that the specifications for Windows ask for 2,0 GHz minimum.Thank you,Ruth

I de-selected "Allow Gesture Navigation" in my non-responsive course.  However Gesture Navigation appears in my browser window when previewing in browser and upon publish.  I do not want it to appear.   Any ideas??

Hi,    I tried adding a Quiz slide (multiple choice question) to my project, but when I preview the project (HTML5 in browser) the slide does not show, is just skips to the next slide. I tried publishing and viewing the content, but again the quiz slide doesn't show.I then tried the "Preview from this Slide", which then shows the Flash preview window and the quiz page was visible, but nothing else worked properly as it relies on Javascript in the HTML5 project.Are quizzes compatible with HTML5 projects, if so what am I missing in the setup to allow the Quiz slide to be displayed?

 comment creer un url pour un travail que j'ai fait dans la version essai afin que d'autre regarde ou  j'ai utilisé fillezila pour placer mon dossier dans un serveur personnelmais il manque  LMS API??

I am experiencing a weird bug where my narration is starting at the previous slide.  For example - on slide 1, I said 3 sentences and then clicked on the screen to navigate to a new screen.  Then I started talking again.  So the click should be captured at the end of slide 1, and then slide 2 should begin with my next sentence. However, the audio for some reason starts at the end of slide 1, gets cut off mid-word after .5 seconds or so and starts up where it left off on slide 2. Has anyone experienced such a thing before?  I've not changed a single setting or equipment since the last time I recorded a software simulation and it's consistently behaving this way. **I solemnly swear I am NOT starting to talk before clicking.

Greeting everyone! I use Captivate 9.0.0.223 and have been able to download templates and characters from the Assets library, but for weeks now, it's just showing me the error below. Were there any updates that I may have missed re the use of this library? Thank you in advance for your input!

I inexperienced with Captovate and am trying to form an interactive film of sorts for a school project using the software, however when I use interactive buttons, and set their actions, no matter what they also jump back to the two first slides of the film. How do I fix this? PLEASE HELP!!!

Hi There, I need to create lengthy feedback message in the correct/incorrect layer. Now, the message disappears after few seconds. Could you please how to modify feedback layers for both correct and incorrect layers

Hello Everyone ,  Iam new to Captivate . My requirement is to create quiz with 20 questions  for a e-learning  . But i would require captivate to present to the 20 questions not in the same order for any two users at a time . Is there any possibility .  Thanks

Hi, I have created a project and all looks fine in the previews.However, when I publish it, all of the smartshapes and highlights have moved by a few milimetres so they are all showing off-centre. For example, in the image attached, the red smartbox has moved so it is no longer centred over what is meant to be showing. In some of the examples, this looks very odd and jarring. Any ideas?

I'm struggling to figure out how user-entered data and text can be recorded. A bit of background into my problem: I am setting up a project to conduct a survey based on a university research project. The aim being to be able to present the output of this research in an interactive way, after which allow subject matter expert to complete a quick survey to elicit their feedback and critique. Ive set up this survey very nicely in adobe captivate and it looks great and simple for users to follow, but cant get the following user-entered data recorded: User either accept or decline the informed consent agreement.User entered name, organisation, email and short biography. What is the best way of doing this? Additionally, I would like to host/publish this as a single webpage for subject matter experts to easily access and complete the survey without hassle. Thanks, Duncan

Anyone know of a way to restrict users movements in a 360 image? Left and right? In other words I am doing a virtual tour of a facility and need to stop a user from going a certain distance left or right. Thanks in advance!

All of a sudden my png images with transparent backgrounds are only showing up with black backgrounds in Captivate. I thought it was the photoshop at first but when I tried to pull old png images in that showed up fine before, the black background showed up. ANy ideas? Hopefully I am explaining this clearly.