Questions

Good afternoon,    Captivate 2019 opening video and Assets opens a screen within a screen. I cannot find where anyone else has had this problem and I have been dealing with it for a week now. I have uninstalled, reinstalled, cleared Preferences, Layouts, etc. I am on Windows 10 OS, hooked up to a second montior via HDMI at home during the virus. I have unhooked the monitor and tried but that does nothing. Not to mention that I can't really work in Captivate from just my laptop screen. 

Has anyone ever uploaded an iMovie into Captivate?  The problem is I made a video on my iphone, but my Captivate is on a Dell.  Can this be done?

I am intermittently experiencing a button issue in my published course. For example when using Internet Explorer 11, a single click on the 'Submit' button for a quiz question does not work. It has to be double-clicked. When a single click occurs, the highlight appears around the button and when I double-click, the action of submitting/checking the response is performed. I am required to make my courses ADA compliant and have the 'Enable Accessibility' checked in the 'Publish Settings'. Has this occurred for anyone else? Is there a known workaround so that the user is only required to do a single click?

I have a subscription for Adobe Captivate and when I click on Manage Plan I see a link for Download. When I click it, it takes me to Creative Suite and it is no where to be found and cannot be searched. Need to download Capitvate ASAP on another computer and cannot find the download. It is like it doesn't exist.

I thought I was done with the issues, but here's one more: Most of my slides have a continue button that shows up near the end of the timeline of that slide and stops the timeline. There are two slides however where after reaching this button, the sound from the next slide starts playing. I see my timeline cursor has stopped and I see no visuals from the next slide, so there is nothing that prompts the training to continue to the next slide. The only two elements even reaching the end of the slide's timeline are the continue button and an svg with no actions whatsoever attached to it.The only action on the continue button is "go to next slide" and is the same as in any other slide where this does not occur. Any ideas?

I already made a similar query a while ago, but I still don't figure out a method.I need to send to the platform and learn the value of a variable and save it in the report (interaction ID), but I don't want it to be from a user click going through an action.This is possible or could be done differently

I'm using the latest version of Captivate 2019. I have buttons of round, pill shape, and rectangle buttons throughout my training. I have the show hand active. When I publish the file as Scorm, only the right half of the button is usable. Nothing happens on the left half when I roll over or click. I've noticed most of the non-working buttons are square or round rather than rectangular or oblong.

I am working on a slide that involves a series of questions. The user has to answer Yes or No to the question. there is an image of a child that moves one step further if the user answers  Yes to the question and does not move if answered No. screenshot: I am moving this image by creating a custom motion effect that moves the image one step further. here is the detail in this blog.http://blog.lilybiri.com/how-to-use-custom-effect-in-actions And creating an advanced action to the Yes button that applies that effect and moves it one step further. I achieved this by Lilybiri's answer here.  This works well here is my problem. The menu button in the slide takes the user to the custom Table of content slide. suppose the user in the 8th question which means the image is 8th step forward. if the user goes to the table of the content slide and returns to the same slide, the slide will resume from where it was left off. I did this with reading b

Hello, I need to make a 5 options spahes with buttons asside, when I press a button it changes the state of the shape. The shapes function is like 3 are good answers and 2 are not. What I want is to show the next button only when the 3 correct buttons are pressed, and if the 2 wrong buttons to not show the next button.Can somebody help me?Thank you

Hi,Is there a way to set the spacing on quiz answers? There is no way to move each quiz answer on a master slide individually. So if I move them on my regular slide to space out the answer choices, if I ever reset master, the spacing goes back to how it was 😞Thanks!  Lori 

I have an issue with Drag and Drop questions not being available. This is the screen I am presented with.I tried adding the C: drive as a trusted location under Global settings, but then I get this error  Any help is appreciated. Thanks

In Captivate 2019 (11.5), I see many Existing Advanced Actions i.e. FLIPCARD02V2 with 3 variables already defined.   What I'm not finding is help on these actions.  For instance, a demo of what they are supposed to do, how to configure them, etc.  Is there any documenation, help text, etc to see what advanced action they perform and how to configure them?  Thanks,IDOLProff

Hey there!My company is hoping to switch from Storyline to Captivate, but I'm having a difficult time pleading the case as I can't get our video files to pull on our LMS or machines.We upload our video files to our POS machines in .webm, and in storyline we have a little bit of .html that we place as a webobjects and it works perfectly. However, anytime I try to do this in Captivate I only get sound- no video.. or sometimes I get nothing at all!Anyone have any advice?HTML:"<html><head>   <title></title></head><body><video src="file:///home/isp/videos/Training/Journeys_07CoreValues01V02.webm" width=100% height=100% controls autoplay /></body></html>"

Hi,I have not been able to find the answer to this anywhere so all help will be appreciated. I have been publishing basic slide presentations in Captivate 11.5 and when they display in a browser off an LMS server (HTML 5 / Scorm / Zip Files) previously they published with an option for the user to right-click and copy or download the image in the slide. However, recently published files don't seem to have this option. I can't find the setting for this anywhere. Please see attached screenshots for the two types of menus presented upon a right-click in the browser. I tried it with various browsers and there is no difference. It seems to be a setting in the file itself somewhere. It is also not an accessibility issue because the files that do have the right-click to save images are marked as accessible in Captivate. Any thoughts? Thanks.Tzvi D.

Hi folks, Whenever I preview my project, selecting the Project option, or pressing F4, I get the following message:Swf compilation failed.Note: Please verify if any of the actionscript keywords is used as user variable name. I am running version 2017 - 10.0.2.309 on Windows 10 enterprise.This happens on a new single slide file, and on previously published files. I have no actionscripts in any of the files.Any ideas?

I keep getting this error message. Any advice? 

Hello,I pay for a subscription to Captivate 2019 and I am signed into it. However, when I do a Video Demo the exported audio always has the spoken word "trial" embedded in it every 10 seconds or so. My Video Demos are unusable with this element. I am signed in to my version of Captivate. My account is current and Captivate is registered with the same account that I am signed in with. Any suggestions to get rid of the "trial" audio would be appreciated!Thanks! Bob Mack

Hello,  We are using all custom navigation buttons in our eCourse modules. Many thanks to Paul Wilson and Lieve for their posts on how to create custom buttons.The one item that I am unable to create is a scrubbable progress bar that we can add to our interactive video slides - we do not want to use the event video option.  Does anyone have a solution for creating a scrubbable progress bar that we can add to our custom navigation bar - or are you aware of a solution that I can purchase?Many thanks,Cheryl

Good morning fellow captivate users! I truly enjoy this forum and have found very useful information. I am now in need of a simple 411 if someone can help, this is for my information. Approximately how long does it take to create a 20+- minutes learning project (with 15 slides and quiz) in Captivate? Just wondering...

When attempting to preview a VR Project in Captivate 2019 using Preview/Preview on Live Devices the following two results occur:The CP program hangs with a browser message "(not responding)" Then a browser window opens after about 60 seconds and displays the message "this site can't be reached".See screen recording here: https://vimeo.com/419887875 Restarted computer and program twiceCaptivate 2019 11.5.1.499Chrome Version 81.0.4044.138 (Official Build) (64-bit)HP Win10 core i5/12GB RAM Any help would be greatly appreciated.

I am sitting for the Adobe Certified Captivate 2019 Specialist Online Exam this morning. I was wondering if anyone has gone through this program and what the scope of the exam will look like. I have completed the online training which took about 25+ hours to complete.Naturally, I am not asking for specific questions, I am just looking for an idea as to the depth of testing that will occur. Adobe had to put this online certification together quickly I imagine due to the cancellation of their in-person options. So there isn't a lot of detail as to what will be included on the exam.The proctored exam is only 90 minutes long so I can't imagine we will be expected to test on anything other than a broad proficiency on the entire scope of functionality. But I do not know so that is why I am reaching out.One benefit is that the exam, while proctored, is open book so I can use the two legal pads of notes (if I can read my own writing).Any insight from members who have recently taken the exam (o

Hi, I had installed a licensed version of Captivate 2019 on my system using an account in year 2019. However, the member ship expired and now i tried installing a trail version using another account (different from previous account). The installation of the software completes but the Captivate doesnt open and still shows me Memembership Expired message. Please note that the trail and licensed version were installed on the same system. I tried logging in using the new id and accepted the license agreement and after that Captivate closes itself. How can i resolve the error and start using the trail version using the new ID? 

Is there any way to remove the "Adobe Captivate" that's listed in this alert box? I can't seem to find any options or workarounds.

Error I am getting is this when I try to download the free 30 day trial again - "You don't have permission to access "http://trials3.adobe.com/AdobeProducts/CPTV/11/win64/Captivate_2019_x64_LS21.exe" on this server."Reference #18.475e2117.1589643849.19a2f174How crazy is this? Isn't this supposed to be a simple dowload trial. How complicated and inefficient can things get?Please help running out of patience. RegardsAkashM 

Hi - I have one 2.5 minute video on the 2nd of 3 slides. Slides 1 and 3 don't have video. When I click on "Preview, Project," it plays fine for about 15 second, but then a "Loading" message comes up for about 45 seconds. I cannot stop the play or do anything.Advice?Thanks!Kelly PS This is inside one of the standard adobe templates for responsive design. I made a copy of a slide in the template with video, then deleted the template video and inserted my own video.