Questions

Wir haben ein E-Learning Modul bestehend aus mehreren Kapiteln erstellt. Beim Veröffentlichen stellte sich heraus, dass die zip-Datei mit über 800 MB zu groß zum Upload ins LMS ist. Daher haben wir für die einzelnen Kapitel separate cptx-Dateien erstellt, Videos und Fotos komprimiert, ein Kapitel auch mal ohne "Erweiterte Aktionen" veröffentlicht. Nun können wir die einzelnen Kapitel zwar ins LMS hochladen, aber die zip-Dateien erscheinen uns immernoch sehr groß und es entstehen Ladezeiten beim Aufruf im LMS. Was sind die json-Dateien in dem Ordner "dr"? Ein Kapitel hat in der cptx z. B. 26 MB, in der zip 86 MB; ein anderes in der cptx 75 MB und in der zip 99 MB. Woher kommt die hohe Differenz cptx zu zip?Was können wir noch machen, um unsere Dateien kleiner zu bekommen?Vielen Dank im Voraus für die Hilfe. 

Recently - that is in the last month - I have been seeing Captivate skipping slides that should have been recorded when I am creating a new project, or adding new slides to an existing one. I find myself randomly clicking anywhere in the screen hoping that I will force Captivate to capture a slide for what I see on screen that I need to have in my final project. One especial issue - I was clicking and dragging down thru an Excel file to select a number of cells and no matter what - Captivate didn't capture it at all. It merely captured all the cells selected, but no action video. And I had one the exact same recording just a few months ago and it worked fine.

Since a recent update to Captivate, I cannot edit audio from a slide. When I open the audio track in the pop-up editor, the buttons for Save and Close are missing. I am adding an image below:As you can see, the right edge extends far out to the right. No Save nor close buttons. And without them, I cannot even close Captivate as this editor is modal and prevents any interaction with Captivate until it's closed. I have to reboot my laptop to close Captivate - and if I have not recently saved Captivate, I lose all changes. I cannot imagine why this hasn't already been addressed.

Hello Community,  I got two software simulation slides that I would like to do the following with: Slide 1: When I click on a button that says Copy, I want a specific string of text to be copied to the OS clipboard of the learner (Windows OS).  Slide 2: When I press Ctrl+V, I want the text that was copied from slide 1 to be pasted.  My question is around slide 1. How do I create a button that will copy predefined text into the system clipboard such that I can paste that text into the text entry box on Slide 2? I assume it make be some kind of advanced action, but don't know where to start or if what I am looking to do is evening possible. Thanks in advance for any insights!

I've done several WBT courses in Captivate using audio that I have to manually create the Closed captions.  Is there way to import closed captions created by a 3rd party application that creates them from MP4 files? I"m using Captivate 2019 11.5.1.499 Thanks, Carl

Hi Community,  I got a HTML 5 simulation that I created with the latest Captivate (2019). Everything works as expected. I have several TEBs throughout the simulation and I noticed that the various browsers used have a spell check enabled and when typing in the TEB, it puts those red lines under words and blue lines as the end because it thinks the words are misspelled (red lines) or that it is missing a period at the end (blue lines).  The text that is being inputted into the TEBs are technical commands, which I don't expect browser spellcheckers to recognize. Instead of having learners disable spell checks across the many browsers they potentially will be using, is there a Captivate post-publish file I could modify to disable browser spell check from the project itself? Thanks in advance. 

Bonjour, J'aurais un besoin urgent de savoir comment exporter les informations d'un formulaire de saisi sur l'appli Captivate sous forme d'entrée dans un tableau excel déjà existant sur le serveur qui héberge l'appli. Par avance merci !

I have 8 rows of notes that have been selected for Closed Captioning. When previewed in the Closed Captioning editor, everything seems great. But, unfortunately, when I Preview HTML5 in Browser, OR when I publish to HTML5 and play, not all of the rows appear. For example, rows 1 and 2 display correctly, then it "hangs" on row 2, doesn't display row 3 at all, and then row 4 will appear at the correct moment. All other slides with CC are working great, and most of them have either 1 or 2 rows. Any ideas on what's causing this?

I have created several courses that I have published in SCORM for use in a Moodle platform. I have used videos that are on YouTube inserting the video inside a slide.The problem comes when running the SCORM package, since the video loads it, but after two seconds it stops and you have to press play again to continue.Is there any way to play it directly without making that stop?

...Hello Captivaters !...I'm trying to put the focus on a TEB (Text_Entry_Box_1) when entering a slide... so that the learner don't have to click on the TEB to activate it...So far I try many javascript code without success :Solution 1 :window.document.getElementById('Text_Entry_Box_1').focus();Solution 2 :$('Text_Entry_Box_1').focus();Solution 3 :$('#Text_Entry_Box_1').focus();So... Some help would be appreciated !...Thanks in advance !...😉...

Hi there -- I'm a beginner to Adobe Captivate and I need to be able to upload/embed a project to a site built on HubSpot. I know that for other website hosts you'd be able to do this using FTP, but HubSpot does not support FTP. Has anyone run into this issue before? Any solutions/workarounds? Thanks!

Hello all,I am currently working on a video module, where the video is displayed across multiple slides.I would like to add overlay question slides to the video, but with the video being displayed across several slides, I am unsure how this is done.If anyone can help, it would be much appreciated.Thank you for your time and help

Hi there.The font for this Captivate file I'm working on should be Arial on all slides. I have changed every slide to Arial.The 'Update missing fonts' pop-up constantly pops up every time my colleague opens this file on their machine. I URGENTLY need help to investigate why this pop-up is still appearing. It's taking too much of my colleague's time to update it on their side.  I am really keen to understand why this pop-up is still appearing even though everything looks good on my side. I have been duplicating the Captivate file from an old project that may still have other fonts. Could it still be found in the file somewhere, hence why it picks up on it and displays the pop-up if you are opening it for the first time? I need someone to kindly review this Captivate file to see what else I might be missing.  https://we.tl/t-cqovDuUXy3 Thank you

In Captivate 2019, is it possible to build a project with branching and with multiple quizzes based on branching that is scored in the LMS? We are considering developing a course for multiple geographic locations that have different training needs. Is it possible to branch to the georaphy selected and then assign it its own quiz based on the branching logic? We would like the quiz scored in the LMS. Anyone's experience with this would be welcome.

I'm currently creating responsive eLearning, and I only have 6 months of experience using Captivate. I cropped and resized the background image to the correct size and aspect ratio. The problem is that when I upload it to LMS, the background looks like this and won't reflect the design from the captivate. Please see the attached sample images below.    

Is there a document or page that lists the Captivate variables, what they do and how to use them? My approach has been to try to use a variable in an Advanced Action, see if it does what I want, it doesn't, try another, it fails, I give up and come to this forum.I have searched in this forum for that kind of usage document, but did not turn up anything - possibly due to not using correct search terms. Thank you! Don

Bonjour, Je travaille sur un projet qui n'est pas un projet 360 VR. J'ai quand même créé un slide avec de la 360 VR mais je rencontre un problème avec le "hotspot question". En effet, lorsque le projet n'est pas un projet 360 VR, le "hotspot question" semble ne pas proposer l'option qui permet de créer une question. Comment puis-je contourner ce problème ?Merci bien !

Hi All,I want to insert a date into a project (Captivate 2019). cpInfoCurrentLocaleDateString is very, VERY close to what I want. BUT... on my system it displays the date as "Tuesday May 16, 2023" when what I would REALLY like is just:"May 16, 2023"  The issue appears to be local, in that this is the way I have my long date display set up in the Windows Control Panel.If I try to roll my own month, day, year concatinating:$$cpInfoCurrentMonth$$ $$cpInfoCurrentDate$$ , $$cpInfoCurrentYear$$I get: "05 16, 2023" What I would like is for the cpInfoCurrentMonth to display as "May" not "05", so the result would be: "May 16, 2023".  Can I get the "05" to display as "May"?This has been asked before, but the links in the older responses no longer work.Many thanks!

Gooooooood Day to you all! I am having quite the issue with my Captivate Glossary. I am starting to believe that my current project file is corrupted, but without rushing to conclusion I figured I would ask first. To give you a bit of what I have done: I have published the course as HTML and as a SWF. I have an advanced action to control the showing/hiding of the glossary, that has been modified and tested to show/hide the resources pop up. I have deleted, to reset, the wdgt located :C:\Users\Public\Documents\Adobe\eLearning Assets\Interactions_9_0Is there an error log I can check or a way to find out what's stopping the Glossary wdgt from working ? or do you have advice as to how I may fix this issue? ** Update, It previews but does not publish 

Unfortunately, the preview in captivate does not work. I can only preview the next five slides. When I publish it I can also not review it. It simply doesnt stop loading. Do you have an idea what the problem is?

Hello all:I recently built a batch of Health & Safety Compliance training modules for a client.  They all consist of an embedded multi-page PDF of a SOP (that the users must acknowledge reading), and a quick knowledge check.  All of these modules are SCORM 1.2 residing on a hosted LMS.The client recently informed me that when users access these modules via their mobile devices or tablets, only the first page is viewable...there's no scrolling function or means to review the entire PDF.Am I forced into rebuilding all modules as "responsive", or is there a setting I can check to ensure the PDFs are fully viewable?  

Good day, I just set up my new mac and am trying to add the Captivate 2019 I purchased. I have a serial number for the software as I am NOT on the subscription model. It started me on a 30 day trial - but that is not going to do it as the courses I build will also expire in 30 days. Sadly, I have been through this before but this time I do not even have a place where I can put the serial number. Please direct me to the right place. Thank you for the help, Audrey

Hi,Is there a way to add a Content slide after the Quiz Quesiton Results slide and still have quiz question responses captured in Adobe Connect?I was able to add a Content slide to a Captivate 2019 project after the Quiz Questions Results slide.  In this case it was a slide listed the References for that module. Normally our Quiz Quesiton Results slide would include a 'Close' button (implemented for a cleint's LMS requirements). So we took two approachs - A) added a 'Click to View References' button on the Quiz Question Results slide and a 'Close' button on the Reference slide. Allowing the end user to close the module either on the Reference slide or on the Quiz Question Results slide if they did not want to view the References - this worked well. Testing in Adobe Connect however only showed quiz quesiton responses are captured in Adobe Connect if the 'Close' button on the Quiz Quesiton Results slide is selected and not if the Referense slide 'Close' button is selected - in

My Captivate 9 is installed at: C:\Program Files\Adobe\Adobe Captivate 9 x64During runtime when installer prompt, where the Adobe Captivate Voice should be installed.

I have a project I need to update that contains multiple .swf file animations.I need to remove a hundred pixels or so from the left of the screen. I cropped the entire project to resize all non .swf slides which worked perfectly, but the .swf files are throwing an html 5 error when I attempt to publish. I attempted to convert them into .gif files, which oddly works for some but not all of the animations. On preview and publish it gives me a loading wheel, followed by a white screen with my text on top of it. So 1. is there a way to get around the html 5 error?Or 2. is there a way to get the .gif to work?