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charlottec49672296
Participant
December 5, 2017
Question

The closed caption text won't display in video for Captivate 2017

  • December 5, 2017
  • 1 reply
  • 203 views

I saved the project in video mode and selected the show closed caption in the closed caption display settings but the text won't display in the video.  Please assist.

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    December 5, 2017

    Captivate's closed captioning text is part of the skin, not the body of the project content.  If you are publishing out the content as video, you won't get the captions.  To have captions with MP4 output you would need to add Smart Shapes or text captions containing the CC text and time them to appear in synch with the video audio.

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