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Participant
December 30, 2024
Question

Unable to open a recent project in Adobe Captivate

  • December 30, 2024
  • 2 replies
  • 173 views

I am unable to open a recent project saved in my adobe captivate 2019 version. 
This project needs to be retrived asap but it is just loading when I open it and taking forever. 

 

Need some assistance to get this fixed and open my recent project.

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2 replies

RodWard
Community Expert
Community Expert
December 31, 2024

I'm assuming you did not have backups selected in your project settngs?  If you did then there should be a file in the same folder as your project with the .bak file ending.  You can just remove that ending to get a cptx file that is from the previous save and close.

 

If you do not have that option, take a look at this rather old post that might provide some suggestions:
https://www.infosemantics.com.au/how-to-recover-corrupted-adobe-captivate-projects/

 

Ignore the part in the post about using the Dcache app.  That is no longer supported.

kglad
Community Expert
Community Expert
December 30, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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