Questions

libgit2 error -3(9/Object not found - no match for id (02399b38ef59e05ce1aadb2c86d4fbb209e107a8)) returnwd from git_revparse _single(&headP, repoP, specZ)I don't understand English very well, so I couldn't find a solution on my own. Help please.Windows 10, 64-bitThe character himself: https://drive.google.com/drive/folders/18hmozNn45duXkGknDNKVno6FrAYhfslC?usp=sharing

HiI'm working on a macbook air. I have an external USB microphone that is recognized and selected in the system. CA does not recognize it...I'm stuck with the internal microphone. I can't find a way to force CA to select the USB microphone. Security and privacy is set correctly..CA has access to the microphone. Strangely...other open applications are getting input from the USB while CA from the internal mic. Any ideas? solved: I found 'default input' in audio hardware... 

Hi,I've created a scene with an animated puppet in Character Animator. I exported the scene to premiere pro and the video freezes and only the sound plays. I made another video a few weeks ago with the same puppet and the same time length and no issues.Now, however, no matter how many new scenes or arrangements I try, premiere pro freezes when I try to export my cartoon.Also, when I've tried to export the scene through adobe encoder, it takes an insanely long time (over 2 hours--for a 3 minute video)My laptop is brand new, HP spectre, 16gb ram, nvidia graphic card. I've only used 14 gb of storage on the cloud out of 100 available.I've updated all software and my computer. I went through tech support--all their test videos worked fine. So, I'm thinking it must be something i'm doing wrong in character animator, but I cannot figure out what.I tried another puppet as well and the same issue happens. The sound plays, but the video freezes. Any ideas? 

hey everyone, I;m building my first puppet and trying to get him in the walking mode where the charachter can walk in both directions and then stand facing the camera when as rest. I put a picture of my layout in here, if anyone has any tips or tricks i'd appreciate it. I feel like I'm probably a few steps away from getting it right. When i rig all three profiles they show up at the same time and not when the walks are cued. Thanks in advance for any help. -matt

hi, I have character's head position throwing shadow on the neck, but I dont see them in character animator - though at some point i thought they showed up? any tips would be appreciated. thanks!

Can i use my DSLR video output as a Face Tracking Camera?Can specify what camera feed is use for Face Tracking?Can I use pre recorded video of a head shot?I work on a laptop with external monitors, so I don't use my laptop screen aka camera, at all it's off to the side many thanksMarkInMN

Hello, I just made a cactus in a flower pot and I am looking for a way to make him walking (jumping in a direction). Can someone help me as I am new with this software ? Thanks 😇

Hi,I'm a high school animation teacher, and I want to use Adobe Character Animator with my students. We don't presently have webcams, however, so I'm going to need to buy 20 of them for my computer lab. I'm looking at several very cheap webcams, but I'm concerned that they might not be compatible with ACA.Can someone point me towards ACA's webcam specifications?Thanks in advance.Vaughn

I have character that we rigged in spine (esoteric software) - can I use that skeleton in character animator?

i've tried changing the format of my audio and it will not let any of it import and gives me the 3.2X65 error code. what can i do to sort this out? 

Hey there, I made a side profiled puppet in AI and then Exported ad a PSD so I could make folders easier.I can rig the puppet but cant seem to get her in a scene due to Failed to render warped image. (20254x2381).Error code: (Container.js:389)Error code: (engine.js:400)Error code: (engine.js:524)Error code: (bootstrap.js:3)Any pointers or clues to what I can do I am not finding much info on  google or adobe.  Any help is greatly appreicated, I am on a deadline. -The cha  

https://youtu.be/UMvd4YLury0

 hi all,First time experimenting with CA, but I am having some issues.  For some reason when I record my eyeball moves with the pupil slightly.  Id like for the pupil to move as intended within the eyeball, but can't pinpoint the issue.  Any help would be appreciated.  Thanks.  Ive attached some screenshots that will help to illustrate the issue. -ADrew

Latest example puppets are now available at: https://www.adobe.com/go/ch_examples_thirdparty_en

CA has come on a lot since I last had a look, so look forward to using it more this time. My question:In Puppet mode, you get to see Behaviors and by making adjustments here you can  improve the reaction of different parts such as, the tilt of the head, the eyebrow strength etc. Now, I've tried the, Mouth Strength here, but it seems to affect the size of the mouth, which is ok, but what I want to know is can you adjust the sensitivity of the mouth,  in relationship to the mapping of the mouth in real speech? It seems that there is a mismatch between the live mouth movements and the puppets mouth responce?I just want to get a better match between my mouth movement, which is tracked well by the camera, and the actual puppet's mouth movements. Hope that makes sense?I did try the only option in, Lip Synce, the Jaw Movement, but this didn't seem to make any difference? I'm disasbled, deaf and now diagnosed with dementia. I am intending to try and use my character to talk

I am getting the following error in one of my projects - can you help please?The project doesn't load and I get the error message as below. 

I keep running into issues I'm not sure what's causing them. So, a couple questions:Do changes made to a puppet in a scene apply to the puppet permanently or just to that local scene?Do changes to a puppet only stay with that project folder and, if I want them to go to other projects, I have to export that "new version" of the puppet from the project and import it into other projects? I really hate that each project makes it's own folders instead of having a single source for puppets.

I've done a lot of work on my puppet in Ch project to make it move naturally but all my works had suddenly disappeared sometimes then I reworked again and again. So again today, the error message pops up and it seems like I'm gonna lose all my works in my project. Does anybody know what I have to do in order not to lose my works in the project I'm working on? It happens very frequently which I never experienced other adobe programs like photoshop or illustrator The error message below is one of the example of missing my files. Once I click "open anyway," my work disappears or another error message comes out and says "libgit2 error-1(4/corrupted loose referent file..)   

First. Props to Dave for all his great work.I was doing the Magnets tutorial and downloaded the .puppet file to work on. When I created a copy of the Fish Arm component to rig from scratch it failed to work, even when I created a new scene. I found that the arm failed to drag. I went over the rigging line by line, layer by layer and it simply wouldn't drag.I created my own arm puppet from scratch in illustrator and was mindful of the hierarchal relationship required insofar as the dynamic collidable magnet object (the fish or, in my case a ball) had to be the parent of the arm grabbing it. I created a new scene with my own new puppet and voila! it worked just fine; however, I wanted to experiment with the nesting of layers and see how it effected behaviour and, of course, I found that the behaviours were rendered inert. This is where it gets interesting. When I re-rigged the copy of my original puppet, the arm of this puppet lost its draggable behaviour even although I created a new sc

i'm very new to charater animator. this is for a university project, i have completed my charater video and want to export it with the white background, however it keeps showing a black background in premiere pro which is what im using to finalise my video. ive tried exporting with media encoder and also ony using PNG sequence and WAV however both have still come up with a black background. i tried to create my own background in illustrator however this recognised it as a puppet and would not show the actual puppet i need over the top of it. what can i do to get a white background on premiere? my laptop isnt the best, storage is close to full and can be extremely slow, my deadline is next week and ive got a lot more to do and im starting to panic, what is the best way around this for me to show the plain white background? 

I've set up my puppet correctly with arm IK. When I record, I visually watch the arm bending the correct way as I puppet it, but as soon as I replay it, it shows the joint bent in the reverse of what I saw. I checked the settings for arm IK and "reverse" was NOT checked. I tried replaying after checking those boxes, nothing changed. I tried removing arm IK and re-recording the movement. Again, the arm was visually bending the correct way, and then played back reverse of what I saw when recording. what am I missing here?

I'm trying to create my personal charcater on CA but, when I finish to record expressions and audios, an error message appears. It says: "unable to open the file" and then it shows the folders path. If I close the window and I return to the main menu, when I click on "Create your character" the system says: "unable to open the file face-capture facecap for processing". I can only click on "OK" then I have to re-do the recordings, but, when I finish, it still shows the same error message. I've already tried to re-do the whole process but I still got the same problem... What should I do now?

Whenever I load a scene I have an error code that pops up "3.1 x 49". i've attached pictures showing the error messages that are popping up.  I'm trying to do this on a surface pro 7, it was working two days ago while i was initially rigging it, and after I deleted the background and initial sketch drawing in the photoshop file the next day I started getting all these problems in character animator with multiple puppets on the tablet.  I've tried old puppets that have worked on other computers, reinstalling character animator, loading unrigged photoshop files, refreshing and clearing the cache, starting new blank projects with unrelated puppets, going back in history. The only thing that has worked so far is trying a different project on a different computer or pressing visibility/refreshing the scene until I randomly don't get that error.

Hi there, first time question asker.I've run into the problem of all the profile views showing at the same time. Whether it just be when I only want a frontal, or when I have a walk behavior. I believe that they are all tagged correctly, and all views have been made independent, but the program does not recognize them. This is the first time I have had this problem, and comparing the files to other puppets I have made, and the Adobe Puppets, I can't seem to find the flaw. Hopefully someone can spot what I'm blind too! Thanks in advance.

Hi there.When recording new audio, on playback the audio lags extremely badly. What could be causing this? I've checked the hardware settings for audio inputs in the Preferences menu and everything checks out, and the computer has a huge amount of RAM and other specifications way beyond what the program needs so it's not a CPU problem. Is it possibly some kind of software conflict external to Character Animator?