Questions

I tried making new scene and puppet and its and adding triggers in the rig and not being able to find the keyboard trigger behavior in the recording section. Please help!

We are putting together an exhibit booth for Cyber Security Awareness Month at our college and I'm using a live interactive puppet to answer students' questions as they're walking by. Using our campus wireless system, I've been able to get CH video out from a Mac laptop to another running NDI Monitor connected via NDI to a big flat screen, but the audio isn't moving. I've been trying SoundFlower and oSD and can finally move audio over wired HDMI (using the big screen as a second display), but the setup may not let the CH computer be that close to the screen. I've been using the Apple MIDI utility to aggregate my outputs to see if that will help, tooIs there any trick for getting NDI to move the audio or is this something that can't be done yet? At the moment, I'm planning to use a second wireless mic and speaker by the flat-screen to work around it. Thanks,Ric

Hi,My Character Animator is giving problems when I make changes to my puppet in Illustrator and save it. Instead of applying the changes to the current puppet it imports a new puppet and just ads a number sequence to the name. For example Charlie would be imported as Charlie 2, Charlie 3 and so it continues.. The problem doesn't stop there, even if I don't save anything out of Illustrator and just make a change in Character Animator a new version of the puppet is imported.Can anyone please help me with this? Any enlightenment would be greatly appreciated!

I've added this as a Suggestion, but I would like to know what others think?In other face animation type apps, they have a tendency to use selectable and dragable tracking dots. These are  used to define the face feature ie,  click on the side of the mouth and side of eyes. These points are then used for future animation.Ch's Face Tracking is very good and a big plus against other programs, but think it could be a whole lot better if the tracking dots, could be selected, moveable and then their position confirmed against the Puppet and your own face in the Camera view.The Tracking Dots seem to be grouped... eye.. nose.. mouth... head etc.. If the Tracking Dots could be selective and confirmed in position as described above, then the potential to improve the quality of the tracking and the use of this improved tracking to trigger animations could be significantly improved.I have two suggestion:1. Use the Auto Face Tracking to detect the facial feature and then give the user th

Hello,I have a character that has a frontal, left profile and right profile. I have rigged it to walk and change view direction when the left and right arrows are pressed. It works great. I was also able to rig a head turn left and right with a keyboard trigger. I can't seem to figure out how to make the character turn their body to the left, or right without walking. I need the walk behavior, but I also need to switch direction without walking as it will be talking to another character.  Any help would be greatly appreciated.Thanks,Troy

Many Times when I resize the scene, especially making it smaller, the scene panel will be partialy off the screen (at least). Is there an easy fix to this issue? Thx

I have an updated puppet that I am using in my project and the new puppet has some slight differences in the rigging to the old one. Is there a way to taking an existing recorded behavior that is now labeled unknown and tell it what behavior it is for? Example: I recorded right quarter right arm animation but now it is labeled RQ R Arm to keep the tables short. Is there a way to tell the original recording to apply it to this differently labeled arm?Appreciate any help you can provide.Thanks

Many Times when I resize the scene, especially making it smaller, the scene panel will be partialy off the screen (at least). Is there an easy fix to this issue? Thx

Can anyone please answer what should be a simple question but I cant find the answer on google....? How do I purchase Character animator?  I have illustrator, photoshop and animate, but would like Character Animator as well... it doesn't seem to be an option to add it on its own to add it to my package?Thanks

I am new to Photoshop but found its brushes far superior to Illustrator for my character.  I added an overall effect layer to the character and a mask.  However, when I imported the character into Character Animator, the mask is not applied (a rough grey edge appears around the character) and the effect/shading do not show.  I was able to flatten one of the layers separately with the effect layer and it showed on Character Animator, but would have to do that for each layer and piece it back together, plus would still be left with mask issue. I attached screenshots of the issue.  I appreciate any advice you have to offer concerning the mask and/or effect so I can start animating.Thank you!This is how it appears in Character Animator , which is far from how it looks in Photoshop with effect and maskUPDATE: I have figured out the effect issue, but still need help getting the mask to apply to the character in CA

I'm having some trouble with my character arms not attaching properly. I think it's something to do with the fact the when I click on the head layer in the puppet panel the yellow outline goes around my whole character rather than just the head and the same thing happens if I click on the body, the yellow outline goes around the whole body character rather than just the body.Any ideas?

New and changed featuresProjects and the Project panelHistory bookmarksScenesSet the duration of the scene based on the current time by using the Set Scene Duration to Playhead command in either the Timeline menu or work area bar’s context menu.The Duration value now shows up to one decimal place in the Properties panel.Dragging with the middle mouse button now pans the contents of the Scene panel.Artwork and AssetsEPS and SVG format support for puppet artworkA progress dialog box now appears while importing or updating files in a project.Improved performance while working in Rig and Record modes by caching artwork during the initial import or when incorporating changes made to the artwork in an external app.Note: Artwork in existing projects isn’t cached until the next time artwork changes are incorporated or the artwork is reimported.Puppets and the Puppet panelRefreshed Start workspace with several new template puppetsCharacterizerUpdated puppet warping enginePush behavior parameter

Hi there!So I'm working on a project for work with a little animation of this character we are creating. I noticed when I was working that I got an error about Adobe not being able to sync a few files ( I was saving everything in the CC). Well, today, when I have to deliver the project the file gives me this error:libgit2 error -3(9/Object not found - no match for id (9e788113526effc2ce3ab010aaf282c48c942be9)) returned from git_revparse_single(&headP, repoP, specZ)Please tell me there's a way to recover the project! Thank you.

HelloI have a scene with 4 puppets in. One is a bird. I want it to fly in from the side and land on a puppets shoulder. All 4 characters speak, even the bird. How do I animate this? If I dynamic link to AE, it doesn't let me keyframe a single puppets position. Do I need to export multiple takes of the scene with different visibility for each character and then composite them in AE? Or could this be done in CA?Bets RegardsMikkel

Hello Everyone!Just finished a promo for the local CW affiliate here in Kansas City. This is the station's new "SpokesDog" "CWAG the Dog"! (SWAG)He will be the new spokesperson for KCWE here in Kansas City!It's been a fun and exciting experience and everyone is really excited about where we will take this. I concepted, illustrated and animated the entire piece. (I also play the director and "Gary the Lizard")Thank you CA team and thanks for watching! I can't wait to see the future of Character Animator!KCWE CWAG the Dog on Vimeo

I'm making a very simple animation and have good success creating the character and making triggers and getting to to perform. It's a vey few seconds of recording but when I try to record CH crashes. Not every time. I have gotten a little bit to save but then if I record a little more, Ch crashes. Or after I record then try to delete what I recorded it crashes.  I'm afraid it may be the limits of my computer. I'm working on a Macbook Pro.  An older one so I wonder if it doesn't have what it takes to use CH. I run every other Adobe app just fine including Premiere Pro, After Effects and Animate. So i wonder what's going on with CH? So if it's my computer please let me know. Here's the config:MacBook Pro (Retina, 13-inch, Early 2015)10.12.6 (16G1510)3.1 GHz Intel Core i716 GB 1867 MHz DDR3Intel Iris Graphics 6100 1536 M13.3-inch (2560 x 1600)500 GB Flash StorageAny help is appreciated.Terry

I recently learned character animation cc and made a small sample. Forgive me for the audio is Chinese, because my English is really not very good. ! !

Layer naming is correct.Left and Right pupil movement is correct for the right eye.Puppet behaves well except for the forward eye position. As you see in the image below, the right eye moves upward but sometimes it also looks forward in the correct position.  Earlier I accidentally had the right eye selected when I used the Pin Tool to add a fixed point. I have since deleted that point and added a new one with the Character selected. Any help to get that right eye to stop looking up is appreciated.

I was just browsing around Character Animator support for streaming, but had not seen any updates recently. Just wondering if there was any newer advice I had not seen (or just forgot! 😉For example, if I have no external monitor, nothing comes up in CH as a streaming destination (after I enable mercury transport). When I turn on an external monitor, the two screens appear. Selecting a monitor sends the video to that monitor (cool!). But when I start up OBS Studio, it does not appear as an output source in CH. Should it?Reading the docs at Adobe Character Animator Help | Stream a scene live  it feels like a step is missing in the instructions. I have OBS Studio, but when I start it up it does not appear as an output source. There is mention of the NDI Plugin, but no mention if that is extra software I need to install or something built into various applications. E.g. do I need to install an NDI plugin to OBS Studio? Or is it a CH plugin?Also, is there better software than O

I want the thumbnail to be the image on the right after I move CA file to Media Encoder. But I keep getting the one on the right. I can't find anywhere where to set it-in Encoder or CA. Any ideas?

Okay, I have two problems with this puppet, both of which can be seen in this gif:First, the hands get rotated around the wrong direction when walking. The arrows are to show the problem... they should be pointing to the direction of travel. The second problem is the funky distortion of the feet. The puppet file is here: http://www.studiotachyon.com/downloads/Grey_puppet.zipHELP!

Hi I can't recall how to turn the mouth option back on after I turned it off so I may record only movements.Thank youWass

Hi there!I duplicated my puppet to set the left and right view (mostly because I didn't want to rig it three times) But now I needed to change the arm in Illustrator. Changes just appeared in the default view. Those two duplicated layers just showed no arm at all anymore. Is there a way to duplicate the arm and put it back into that layer? That would also help with heads, because it's enough work to set tiggers for one set of heads with 4 different expressions.

I usualy just drag my scenes into AE but I consistently crash AE 3-4 times on each project I do. Is this common, is there something I'm doing wrong?I've had the same problems on two PCs and a Macbook.

I would like to import a short .mov file of a flame to go over two characters fighting. Is this possible?  If not, is there another way to do it in CA?https://drive.google.com/open?id=1uSgzQfwOmHEhGEWx1H1yqLv6dT76Jw4i Silly me. I thought I could just put it on top of the scene, like an MP3 file.-Sharon