Questions

I reopened a finished file after about 3 weeks. And the left eye began to warp as I moved my head. (The camera tracking my face.) It appears only the left eye is warping. The right eye seems fine.. It almost returns to round when I stop. After a while, it begins to warp on it's own like a muscle tick. The AI file has not been altered or moved. The CA file has not been changed. I literally just opened it. I rechecked all the tags, handles, settings, etc. They seem to be correct and just as I left them. I don't see any new, out-of-place handles. I viewed it with the mesh on. It looks cool but doesn't help narrow down the problem. I turned off the "Eye Gaze" button and it warped permanently until I turned it back on. The eyes are not indpendent and part of the Head. (Note: Character is single unit — head, torso, legs all one object. "Head" layer is separate from "Body" layer. "Head" layer contains Eyes, Eyebrows, and Mouths. ) The left eye also warps during playback of previouls

Lip Sync doesn't work even with default characters from the program. Only surprised, smile, and neutral work. The Camera is calibrated, and my microphone is reading "visualy" with the green metor flashing on point with my voice. Yet there is no synchronized lip movement in between. Originally I attempted my own character puppet and once I ran into this situation, I attempted to start from scratch using what CH could already provide like Chad, Chloe, or Wampler. But once it had the same results I knew somthing was up. I restarted my computer just to make sure and still no change.

help! my sound works perfectly in all programs other than character animator. ALl my setttings are the same in there as they are in all other programs but no sound. PLEASE HELP! I have my sound settings in Character animator the same as they are in all other programs and sound works in all of those but not in character animator. I am at a loss and Adobe will not respond. Someone please go through steps together with me to fix this.

So for this rig im having a lot of weird issues:1. Eyes are warping when the character looks around2. Head floats around and body does not move at all3. I cant get the upper arms unstuck from torso4. Mouth chart wont respond at all5. Not sure how to get the hand to stay upright when I lift it up If anyone who could help me hammer out these issues, I would greatly appreciate it! Below are some links to the project files. https://drive.google.com/drive/folders/1jCTmUqEmj6vOaT-n4uqWOUVHecUnSJNq?usp=sharing https://drive.google.com/file/d/1erE6Wk5R-cwV4ys-FAJA1LZ1sGOBd25A/view?usp=sharing  

Hi there I have a problem with character animator. I have to work in homeoffice and we use a VMhorizon client. This client offers live audio/video support which works fine in any other program like teams etc.. In character animator, only the audio support works fine. When i open the console <CameraTracker> <5> No Cameras Available. is displayed. Is there any possibility to solve this problem? BestSebastian

Hello,I've been successfully using Character Animator puppets in Zoom meetings and live streams, but I'm looking to try something different for a live event and so far I've had no luck. An actor I'm working with has a fairly old computer that would not run Character Animator well. With that and the state of the world today, my hope was that I could pull in his signal through a live stream (most likely Vmix Call), and send his webcam audio and video to Character Animator via NDI.  This would let his face and voice drive the animation, but let my computer handle the processing. Has anyone done this?  So far I've tried it on both my desktop and laptop, and while I can see Newtek NDI as an input option in CA on one of the systems, when I select it, I just get the ol' "Waiting for camera".  Character Animator also just doesn't seem to see things like the OBS virtual camera, just the hardware camera, which foils my backup plan of running a recorded video of the actor

Character Animator version 22.5 is now available for download from the Creative Cloud desktop application. We're happy to announce Stater Mode, Quick Export, Auto-swapping artwork, and Leader/Follower behavior.   What's new?   Starter Mode: Starter mode for Character Animator is for everyone, and you don't need any subscription to use it. Starter mode offers a streamlined interface that performs, records, and exports characters. You can start animating through live performance, triggerable poses, and emotions. You don't have to be an expert rigger. Upgrade to Pro mode when you are ready. For more information, see Animate a Puppet with Starter mode.   Differences between Starter and Pro mode   Quick Export: You can export animations quickly in Starter mode and Pro mode. Export your animations directly in the H.264 codec using Quick Export. Choose a Match Source preset to automatically have settings like resolution and frame rate match your sequence, or select from

Hey y'all! So im new to this program and my head turn rig is having issue with the head warping as well as the body not moving at all. Anyone have a solution? Here are the links to my Ai and Character animator files: https://drive.google.com/file/d/1Ck9OcdtHOxETrin9qMGoQB2d41Ek1p1w/view?usp=sharing https://drive.google.com/drive/folders/1KM0b-fIYlfaxcXXC-L1gTdwZNO5Vb3NB?usp=sharing  

Is CA a single core or multicore software? Seems like a single core based on what I see.Only using 25% cpu (1 cpu maxed at 4.4ghz) and CA is just bogged down.  If it is single core, are there any plans to move it to multi to increase performance? I have so much PC, ram, spare m2 for scratch disk, and gpu all not being used and there's no such thing as a 8ghz cpu (which seems like what I'd need to make anything other than simplified puppets) run at 24fps.  CA needs a massive performance upgrade or at least configure options for pros with highend machines.  Suggest:-option to increase ram availability -option to add scratch disk -option to run all repeated behaviors created by duplicating shared puppets as one master control (i dont mean like the existing feature where you can group in controls, but rather something that prevents the backend from wasting any bandwidth on the fact that there are multiple repeated behaviors)

Hey Team.  I am brand new to Ch.  To create a birthday card for my sister, I purchased a rigged character called Jim the Business Icon and a Parallax-Background-with-Office-Workplace-Interior. The background seemed to have the objects in separate layers (perhaps a parallax feature?).  One of the objects is an office chair.  Can a person with advanced skills have a character take a seat in the office chair? If the character's eyeglasses are on their own layer, could the puppet  "become trained" to remove or adjust the eyeglasses?  

Hello,I use Character animator for work. Love it. However lately I have been having an issue with the dangle handle. When my character is not moving the dangle keeps shooting all over the place. I have no wind or anything like that going. I have dampening turned to max.In the example of hands that I swap via index offset Ive tried the dangle handle on different levels. The top level folder containing all of the hands. On individual hands within that folder. Ive restarted my programs and computer. Ive cleared the cache ( alt click the refresh scene button ) and the media cache via AE and Premiere. I have the latest versions of all programs.Any idea whats going on? How I can fix it?Thanks!

Can someone please tell me why my Character Animator switched to "Starter Mode"? I've been using it for a year with the full functionality of "Pro Mode." I don't believe my license has changed (but I'm checking with IT). Can someone please help? Thanks!

Hi Friends, Need help why my Character Animator does not show Live Output, can't configure to do performer mode and can't click the stream mode on the workspace. I am running the newest version 22.5 and have used it before with a 7 day trial more than 1 year before. I installed both the character animator and and the creative cloud and used several different emails so I can get the free 7 day trial but it does not give it anymore. Thanks, Janix

So I just turned on my CH CC 1st time in 2 weeks. My last session with some recorded parts aren't in there. What do I do ? Normally it is right where I left it off everytime I open it up. Did the update erase previous work ?? Help me please Character Animator friends , assoc. etc.

A solution that could really reduce the amount of arm versions would be to make an option to trigger a layer and move it to predetermined desination within a group. See diagram below. Imagine if you could move the arms from behind the torso to in front or even in front of face with a simple trigger. You guys can code that easily.   I currently have to make my puppets sharable, then make 2 copies for this trick, and this is just one profile view. This bogs down the software with redundant behaviors unnecessarily and also makes for alot of extra work. This could also simplify body turns. With the above suggestion combined with a torso and leg swap set, you would only need 1 profile and it would lighten the load severely.  Example: Arms+Head+BodyArms+Torso Arms

hey I just got adobe character animator setup and am trying to upload a psd to it to make a puppet but when i go to import puppets character animator cannot see ANY .PSD files at all like they don't exist did something change to how psd files are uploaded do i need to name it something. Id appreciate any help.

Hi, I am having some problems with a character. So I have all head types, and 3 different body positions. I had the body as a draggable and with motion triggered so it would change the body type plus a walk cycle.But when i tried to animate the arms it  just  drags the body, Then i disabled that and added keys for the bodies and motion, and when i try to drag the hand the body moves and the head stays in place. I tried to pin the feet so it would not move but still, I cant animate the hands and the head does not fallow. What should I do?Video and image for reference.

Hi, I made a dancing animation made entirely with the new motion library from character animator beta, but when I go to after effects and try to import it as a dynamic link it does not reflect any steps done with motion library. Do I need to download after effects beta as well? 

My version of character animator updated to 22.5 recently. I have been relying on the Chibi puppet from the puppet maker for my projects, and all of a sudden, she cannot bend her arms. I checked the rigging of the arms but it seems normal just like any other puppet, I checked the limb IK but nothing I did changed the fact that her arms stay strait and only do a glitchy ultrafast bend at unpredictable times.  I have version 22.4 on my desktop and the same puppet does not have these problems. What should I do?  I mean, other than working on the desktop from now on...

OK, so I created my puppet and rigged it and it all works well but I need to save it out as a separate puppet to usein a new project. When I did this and dropped the puppet into a new scene, did some recording I got this error message popping up:"couldn't find required item at project path/ProjectItems/Character"So I deleted the project and did a 'save as' from my original project and still got the same error message. But everything seemed to work fine except I couldn't see any controls available in the controls panel nor could I generate any or drag thing into the panel.Undetered I set about animating my character and everything seemed to be work until I opened the project up this morning, I got the same error message on startup and although the scene file contained all the recordings the character had dissapeared although I could still open the puppet file within the project. Fortunately I opened another test file which contained the same character which I then closed, I then opened

I absolutely love Character Animator and have watched almost all of the tutorials posted by Okay Samurai.  However, I am in the process animating my second cartoon and it seems like even small changes (moving an anchor point or changing a fill color) of a puppet in Illustrator take around 3 minutes to import into my Character Animator project.  Perfecting a puppet rig and switching back and forth between the scene and rig mode also use few minutes or so each time to prepare the scene.  This becomes quite burdensome with a new puppet or complex scene. What can I do to make my system process/run faster?  What are the minimum requirements for Character Animator, Illustrator, After Effects to run efficiently?Currently, I have a Lenovo ThinkPad. Graphics card: Nvidia GEForce 940M version 3.13.1.30.  Processor: Intel Core i5-6200U CPU 2.3GHz and 7.89 GB of RAM.If any other information is needed, please let me know.Thank you

With just facial tags, handles, eye tracking etc. animation is very smooth with no noticeable lag.  As soon as I enable body tracking thing start severely lagging and animation becomes very choppy.  Is this normal and is there a setting to tweak performance for this?Thanks,Robb

Hello all, I'm hoping someone may know whats going on here. While in character Animator, not recording or animating yet, Ch uses over 150% of my CPU and over 130% of its energy, according to my activity monitor. (Not even sure if this corellates). In any case, I'm not able to do a single thing, even simply click on something, without the loading color wheel of death appearing every single time. Its gotten to the point where I simply cant even work, but I don't believe what I'm doing is very complex. I have a single puppet, and with or without the scene I've created in the background, the program acts the same.  Hardware Overview:   Model Name: MacBook Pro  Model Identifier: MacBookPro15,1  Processor Name: 8-Core Intel Core i9  Processor Speed: 2.4 GHz  Number of Processors: 1  Total Number of Cores: 8  L2 Cache (per Core): 256 KB  L3 Cache: 16 MB  Hyper-Threading Technology: Enabled  Memory: 32 GB  Boot ROM Vers

I'm getting this error code and can't seem to identify the rigging issue that is causing it. Nothing seems highlighted as critical in the riggin issues. Where can I find a list of the different error codes for more information?

I have not been able to get anyting to change when adjusting the settings on the puppet track behaviours panel. I can't change the face settings, body settings or limb settings for example. I can move the settings around but it has mo effect on the movement of the puppet. The only thing that seems to do anyting is the transform settings. So I belive this is an overall problem with the settings on my character animator program and not just the puppet. The person that I hired to create the puppets isn't having trouble adjusting the settings on the on her end. Any advice would be most welcome! Thanks!