Questions

I need to add a student's name to a certificate of completion. I'm able to get the certificate to open and pull in the Course name and the date, but no student name. Does anyone have a solution? I can provide the file I'm using. (I'm publishing from Storyline 2 with the LMS settings).

When I publish presentation, the slide content is not showing when I view the presentationI am using Adobe Presenter 10 and Microsoft Office Home and Student 2013Thank you!

Could my organization have information regarding the Web browser requirements for this new add-ins?Are they backward compatible to prevent any impacts to participants in sponsor meeting?Could we acquired information on known security concerns with the new flash version?Does FI$Cal have an option not to wait for the upgrade until the new version is stable across other organizations? Thanks, Jerri Burton916-576-3383ITAM Manager

How to configure reverse proxy for Adobe Connect Server ?In the Adobe connect server, seems to force users to use a specific domain name, request always redirected to the original domain.try to configure Adobe Connect Host and Host Mappings to 192.168.1.65/adc/ , but still no luck.

I've had a few individuals trying to watch their training videos through an adobe connect link and get the message that they need 11.2 flash or higher to use it.  They had a new version installed but we still are getting the message about flash player so went through and downloaded version 17.  Still we had the same issue, I've looked everywhere online and can't find a resolution for this.  We uninstalled flash, restarted the computer and then reinstalled flash to no avail.  They do not have real player on their, computers as I saw that could be an issue but we've never had it installed.  All are windows 7 x64 computers.  We tried Firefox, Internet Explorer, and Google Chrome with the same results.  Made sure the add on was enabled in the browsers and deleted cookies/history and reset the browsers.  Even going as far us uninstalling Firefox and Chrome and trying a fresh installation of those.  This is happening on several computers, not all

My employer has been using Connect via annual contract with one of Adobe's resellers. Now, they've decided to go enterprise. As the main in-house tech guy, what should I expect from the transition? Will there be any differences in performance visible to presenters or attendees? How about behind the scenes? Will I have more control than before and, if so, of what? How will this affect our network? Is there a primer somewhere that helps explain the differences?

ianstall add in but share screen not work in win 10

Adobe Connect 9.1 Add-in not need to install in win 10

installed adobe connect 8. The database is located on drive D. Drive has failed.The database did not start. What steps need to do to restore Adobe Connect with a new base.

Hello! My company is thinking of switching to Adobe Connect for our presentations.I am currently trying to setup an example presentation and am learning the platform. I keep running into some major frustration with the lack of sizing options for the various pods (specifically the share pod).I have a Share Pod setup and am attempting to share a .pdf file. I can't seem to find anyway to directly input a pixel dimension for the pods, and would like to size the pod exactly to the dimensions of my pdf. I have tried using the "fit to page" and "fit width" buttons and while they seem to function correctly I am still left with grey bars outside of the pages. Furthermore, I cannot seem to get the pod to correctly display only one page at a time, the top of the next page is always visible no matter what I do.I am curious if there is A. a setting when I am creating my pdf's (I am using Illustrator, InDesign, & Acrobat) to ensure that only one page is displayed at a time, or B. if there is a s

Hi, I am curious to know if windows 10 is now compatible with Adobe programs?

I'm trying to create guest users with adobe connect 9 via the api.So I call principal-update with type=guest, the first time, it works well.Obviously, if I try the same call again with the same user login, it fails saying it's a duplicate. The problem is that I can't find the guest user anywhere, I tried principal-list and report-build-users but in both case, the user is not listed.I tried to look for the users onto the web app and I can't find that guest user anywhere.Since the API is complaining that the user I try to create is a duplicate the second time, I suppose this user is stored somewhere, so where should I look to get him ?Thanks,

right now I'm using iframe to allow my website visitors to view a recorded Adobe Connect Event. It's not great in terms of formatting and user experience.Is there a better way to stream a recorded event via a website then using an iframe and maintain the interactivity across all platforms?Cheers,Fred

How do I use my son's home school K-12 meetings, etc., and in conjunction with using Adobe Connect for my health care Webinars, E-learning, etc?

need help getting into the meeting and seing the screen. 

Connect version: 9.3.1 (HTTPS and RTMPS)Hi all,All Linux users can't upload files in sharing pod in meeting session, but they can do upload of these same files in Adobe Connect central content page.When i try to upload a file in the sharing pod, a converting error occurs and the file appears in content library but have no data (0 kb) and it can't be used.For Windows users, uploading these same files is correctly functioning directly in the meeting room even in Adobe Connect central.No logs in errors.log, breeze.log or access.log.Any ideas ?Thank you.

I'm attending to a meeting throug adobe connect and my voice sounds out of pitch. Anyone could help me with this issue. I'd teste dmy soundcard and apparentaly there is no problens whith the hardware, since the microphone is working pretty well with the OS. Tks

When I open a meeting, all of the menus, text and buttons (like the one to activate webcam, microphone, etc) are tiny! Changing the font size doesn't help - it only helps for the contents of the chat box. What could be the problem here?

Hi!We need help to verify the SMTP settings Adobe Connect. Whenever we try to fill in the fields: Host SMTP Username and SMTP Password SMTP get the message "request not processed"For this reason we can not send notifications to users of Adobe Connect.Thanks in advanceBest regards, Carlos De Fazio

Someone can help me? I bought an adobe connect license, but i dont know how to start useing the service... I have the lisence certificate, the ID, the URL, etc; but I dont know where I have to look for or create the user name and password.

Prompt, a license Adobe connect server 9.2, how to get the update installer 9.3 and 9.4?

Hi, i have renewal account and i delete my admin authorization mistakenly. Could you please directed to me for admin authorization again?

I need a 9.4 of the installation package, I would like to deploy on your own server testing, there is a installation package of friends, you can send a download address, thank you!

1.Will data or application stored at cloud  provider be encrypted while not in transit between different systems?2.Will data or application stored at cloud  provider be encrypted while in transit between different systems?3. will information stored in Cloud be encryoted at field by field level4.Does cloud provider provide SAML authentication5. Can the cloud provider restrict access to Chrysler data or apps hosted by them6.If yes to above #5  , please provide interface that will allow Chrysler to manage ths list7. IS there a copy of the physical security standard for data center?8, What are the autnentication options for public facign apps9 what is turn around time for cloud support.. Do they provide 24 *7

Hi, I try to integrate Adobe Connect trial account with Moodle , and  It's works fine, so the university are asking to buy 7 licenses of Adobe Connect Meetings. So the question: It's is correct to buy  7 licenses adobe connect meeting 100 participants and integrated with Moodle? a We are going to have 7 session at the time, with 75 on overage participantes , and 7 instructors, we need moodle as a LMS. thanks for your advice.saludos,