Questions

I checked my profile, and it wasn't because of the special characters.How can I solve this problem? 

Hello. I am currently using the Adobe suite for small freelance contracts. Having only needed the suite for 1 month for a contract, I chose the formula of 1 me at 90.74€. Only, I forgot to withdraw the subscription and was charged to the Maestro card, but I also made a cancellation that was short from March 7.  So I’m surprised to have been charged while the Adobe creative cloud service is no longer available to me on my Adobe account. Would it be possible to receive a refund to the indicated account of €90.74? And if not, to receive the subscription month for which I paid? Because right now I’m paying for a service I don’t have access to.Unfortunately, I cannot contact the support, either via the robot or by telephone. Regards,Dumonceaux Clément. 

Hi,  I am having an issue with my adobe creatve suite. I currently have an active student membership paying $21.99 a month, but even though the membership is active my apps are showing up as trials.  If I go through with the trial, after 7 days I am asked to buy the apps - even if I tried to purchase them again - it wont let me as I already have the active account. I have tried so far to log in an out as well as make sure all the apps are to up to date and so fourth, any help will be greatly appreciated.  Thanks!

Hello everyone! I'm in the middle of switching from Windows 10 to iMac. Is there a way to transfer all of my workspace, preferences and presets through the cloud or does it have to be done manually? I mainly use Photoshop, Illustrator and InDesign.  I appreciate any help. 

I only use photoshop to clean up black and white scanned drawings, and then I convert them to vector in Ai, thats all I do. Is there a lite version, I'm finding it too expensive for what I need right now

Attention Adobe Business Catalyst EOL Team, I just received two emails with NO subjects, attempting to gather account login information by utilizing an email from a former Business Catalyst client. Specifically asked questions pertaining to the EOL and moving website, beware. First Email:Can you please tell me what server Adobe is on? Asking for our new person. Second Email:And how do we get on our website? Is there a login? 

For the second time this week, I had to download to repair CC.  This is not the first time I have needed to repair CC since I first installed it in November 2020.  Any thoughts, suggestions are appreciated. This is on an iMac running Catalina; 32GB ram. Frank Carrollfctrvlr@gmail.com

hello everyone, as you see in the video, the adobe cloud in my desktop does not respond to my click, it can open allow me to open the cloud or close it. It happened after I switched to my new MacBook. thank you for help!

There was a very relevant post that got locked, so here's an attempt to bring this up and keep it recent. Coresync.exe causes Explorer.exe to shoot up to 40% cpu usage, with coresync.exe itself running at about 15%. When this happens, my computer is nearly unuseable, and good luck navigating Windows Explorer--stutters like crazy. When I kill coresync.exe / close out of Adobe Creative Cloud alltogether, Explorer.exe resumes normal cpu usage and everything is peachy again. (sidenote: for any Adobe forum mods or anyone from Adobe Support that cares--in order to post this question here, I was required to pick a topic category from four options that were, at best, very inaccurate to the nature of this issue. This question is unrelated to "File Sync" "Collaboration" "Libraries" or "Cloud storage web assets." Consider reviewing how this feature is implemented.)

Excuse to everyone if  I dont started "my product"  and  if dont wont discuss aboutI sign in surely for a product that dont started.Overall I am interested to Experience cloud and not Creative cloud

Double clicking a library item should open the file in its program. Not opening an expanded view of the item with data dat is uneccesary.Now i have to right click, then edit. Or double click on item and on de edit icon. Stop slowing down the workflow with these updates!

I saved a Corel Painter file to PSD format and uploaded to Creative Cloud so I could work on it on my IPad in Procreate. When I downloaded it to my Ipad it was in a flattened PNG format. What is going on here?

Hi Community, My old Macbook(13-inch, Late 2009) with macOS Sierra Version(10.12.3), I can't downlaod most of the graphic design softwares(error codes: 400a6ccf-9b09-4128-8646-233ff8e1428b); my laptop can only upgrade to macOS High Sierra (10.13), but it seems required macOS Mojave (10.14) for those software (e.g. Ps, Ai, Id, Lr, Br) As the Adobe service told me there's no older versions... can be provided by Adobe? And I pay every month..... Can u help me with this problem? Thank u!

Hi all. I've lost my Creative Cloud!! The icon has dissappeared from the top menu bar, and when I try to launch from the applications folder all I get is this....(see attachment). Help please!! Malc

i work adobe creative cloud but have only a white screen when it launchs, somebody can help me? 

Hi, I have a problem with Creative Cloud syncing. It worked normally in the office where there is a fast wifi connection, but it doesn't work at all at home using 2 mbs wifi upload. I can leave it on for the whole night and not even a single file syncs. Both Onedrive and iCloud work without problems.

I've just upgraded to an M1 Mac Mini, and in attempting to download the Photoshop beta to work with it, when I open Creative Cloud app , after even a single click of anything, anywhere in the interface, the app freezes and I can't access the beta tab to see PS.  Is anyone else experiencing this issue? I can't uninstall because I have software installed, and reparing it via that option doesn't help either. So, I'm unable to get a functioning version of PS until this problem is resolved. Would love some help on this and if anyone else is experiencing this issue.

Ich habe ein Dokument mit 350 Seiten. Wenn ich ein Inhaltsverzeichnis erstelle, erhalte ich nur den ersten Eintrag, sonst nichts. Was kann ich tun?

Hallo zusammen,ich nutze seit einiger Zeit Portfolio und bin auch äußerst zufrieden damit. Nun meine Frage: ist es möglich ein Gästebuch einzubauen bzw zu verwenden? und wenn ja was muss ich tun?

Hello. I would like to change the email that is linked to another Adobe account. The email that is currently connected to that account was deleted awhile ago. When I go to change the email on Adobe's website, I'm asked to re-sign into the deleted gmail account, which is not possible. Any other ways I can change that email?

IM A SPANISH SPEAKER, SO MY ENGLISH COULD BE HALF BAD OR GOOD. OK, I USED CREATIVE CLOUD WITH PHOTOSHOP AND OTHER APPS. THE REASON WHY IM WRITING THIS IS BEACUSE I OPEN CREATIVE CLOUD APP, AND IT DOES´NT OPEN. APPEARS ME IN WHITE THE APP ,BUT AFTER , CLOSE INMEDIATLY. SO I NEED HELP!! FOR ME IS TO FRUSTRATING!

HiIm trying to add a font to my brand section on Adobe Spark Post, but it wont allow me stating the font im adding is too big. My font file is .ttf and it's 3.5mb.Initially it says 'Each font file is limited to 1MB. Please choose a smaller file.'but it also says it supports files that are under 10MB.HELP!!!

Hello! I want to open Portfolio improvements post.I was sent before to adobe mail, somewhere, and they made some improvements, but right now I can't find any mails for that. So..Right here you can see what Page titles are in the picture and usually they are seen then I click or move mouse onto them. Can you make them movable> I mean that as option you can put them outside the box right under the box? and also as option if they in the box of image they can be seen 100% of the time, not only then you move your mouse onto them.I hope you make portfolio even better.And maybe others can also post here their thought about it, so we can improve it and make better together.Thank you! 

I have plan with 20GB storate, I uploaded to cloud 2 photo albums about 1 GB each. Used storage shows 0 GB. Is it normal and will synchronize after some time?

I'm in Russian locale, but using only English versions. Every time I start the Cloud app, it tells me that no software is installed. Because the app is switched to Russian and there's no Russian versions installed. So, every time I start the app, I need to:1. Disable Autostart (I really don't need the app daily and it will maximise my pain with the daily setup)2. Disable Autoupdate (I think that switching the language and flushing the settings is an updater's fault)3. Disable Autoupdate for the apps (For too many reasons I am doing it only manually)4. Switch the language to English5. Turn on showing the previous versions of the applications (I do use previous versions hard. And multiple versions simultaneously) On the next day, if I open the Cloud app, it will welcome me, because somehow it was updated secretly, even if I disabled it. Everything is in Russian, I have no apps installed, and so on, and so forth. And I will need to set everything up again, step by step. Any idea