Questions

i am not sure if this is the right place for this question. I am looking for a solution for a customer. The customer would like a print template for his prospectus which enables him to edit the products, offers and prices in it himself and then to send them to the printer himself. Is there a solution from Adobe? A solution that allows me to create a template in which my customer can make changes limited to product and price without my help?

Hi, I accidentally uploaded a picture onto the logos section of Spark but I have no idea how to delete it. I tried right clicking and the trash icon but it just deletes it from the post, not from being saved on the logos. Might be silly but havent been able to figure it out, help!

Hi,I'm trying to create a report with a one-page Adobe Spark website, and I have some questions. -- First, are there any resources availalbe to help where you can video chat with a live person to talk through things?-- Is it possible to make the banner at the top of a Spark page have motion (either as an animated GIF or video)?-- My dream is to make something as elegant as this — https://blog.adobespark.com/2017/12/19/how-to-create-a-visually-dazzling-annual-report/ — but I can't interpret what's going on with various features here. Is there an easy way to see "under the hood" of a page like this without knowing HTML?Thank you!

Does an iPhone count as one of the computers that the apps can be added to? The iPhone uses different apps than the computers do. Thanks. 

See title – critcal when moving app windows across different sized screens. Is it just me, or does this bother others? Would love a fix. Thank you. 

I have a 12 year old Mac running InDesign and PhotoShop from CS 4.0.  I recently upgraded my system to 10.13   Now both Photoship and Indesign will load up but when I try to have it run a previously created document residing on my desktop, it says it is up and running but nothing appears on the screen except empty boxes where the tools should appear and no document shows up.  HELP!   Message split and renamed... Moderator

Creative Cloud keeps crashing on me and asking me to sign in again. I work in After Effects, Photoshop, and Illustrator on an imac with everything up to date... I tried uninstalling creative cloud but it said that there was still some applications not deleted so I couldn't uninstall it (supposedly an application that I couldn't find anywhere on my system- I had uninstalled all the visible ones). Instead I opted to Repair but no improvement. It does give me the option to save my files before it closes but this is very frustrating - any help greatly appreciated.  

Why does this app have so many services running (Cef helper). This process is running 4 at a time. Why? See attached screenshot. Also, I don't want this this service to run automatically. I want to be able to turn off the process. 

[Moved from Labs to Creative Cloud Services.]   My colleague is using an iMac (spec above) mojave 10. 14.6 operating system. Creative Cloud has been working all Ok, but now keeps kicking him out. We run InDesign, Illustrator, Photoshop. Does anyone have any ideas? Is it a hardware or system issue? thanks

[Moved from Labs to Creative Cloud services.]   Hi! My name is Ana Isabel Herrera. I´m working on my Thesis project call “The impact of Artificial Intelligence in the design process” ... And I was wondering, if any of adobe tools implement any type of AI, machine learning or deep learning? Are they developing any kind off new app that will help us designers, work with the help of first-hand AI software?? I really will like to know! Thank very much! Greetings from Guatemala!

Привет! Почему Creative Cloud требует, чтобы вы входили в свою учетную запись с паролем каждый раз, когда вы загружаете любое приложение? Лицензия приобретена в декабре 2020 года. Эта ошибка начала появляться 3 дня назад

Hello 🙂I've tried the search function and unfortunately only find cryptic hints for old versions. The solutions seem not to work for the current software (July 2020). I am not a friend of cloud solutions, because I have already had bad experiences.Therefore I would like to do without all cloud functions - in particular I would like to store my libraries exclusively locally on my computer.Unfortunately, I can't find any documentation on how to do this... I can pause the synchronization in the Creative Cloud App - but apparently I can't disable it completely 😞Does anyone know a piece of advice?Thanks 🙂 

How do I stop Adobe cloud? I asked or wanted anything to be put on Adobe Cloud? If I cant stop the Cloud garbage, I will cancel Adobe. 

I created a page at Adobe Portfolio and I added my works in the page, but now when I open the page it says: Something went wrong!Page not found. 😞 Please help me.

 In windows Creative cloud showing File syncing error (some files failed to sync) when we click on the cloud icon on top right corner. There is no green ticks on the folders and no syncing of files in the left folder (file explorer). Can someone please let me know what I cant try to get this working again. Thanks in advance for your help

Apple's commericals have worn me down. I am switching from my PC to a Mac Pro and would like to have recommendations from those who extensively use Adobe's Design CS4 Suite. I will often have InDesign, Illustrator, and Photoshop opened at the same time. Illustrator files are usually complicated with many layers. Photoshop files can be 500 MB or more.I plan to purchase the Mac Pro 8 Core http://store.apple.com/us_smb_78313/configure/MB535LL/A?mco=NDE4NDIyMQCan you make recommendations on which processor to choose, how much memory to purchase, and which graphics card to buy, plus anything else you feel worthwhile knowing?  I want the machine to last 3 to 4 years. Thanks!

RE: SolarWinds Vulnerability Impact Inquiry You may or may not be aware that a major security breach of a prominent sofware company, SolarWinds, occurred within the past few weeks.  In the vein of due diligence for vendor security efforts, can I inquire whether Adobe Creative Cloud and/or any related services may have been impacted. Are any SolarWinds products installed on servers and/or endpoints in your Adobe Creative Cloud environment?Does Adobe user SolarWinds Orion platform in its environment or the services you provide related to Adobe Creative Cloud?Have you performed due diligence to determine whether your organization or the services you provide have been impacted by the SolarWinds Security Advisory?If your organization has been impacted, what mitigation steps and remediation timelines have been put in place?

Dear Adobe Support, after upgrading to v 0.2.2 (win 10-64bit), the program can no longer be started. Is there any more information, what could it be?  thx Sven 

Hi Everyone, I ' m not sure if it's me doing wrong or somethingelse that I can't select my bone tool. I use Adobe An CC and watched almost all tutoriols about the tool but I can't select the tool. I know it doesn't work with some certain brushes. I have tried different variations on a simple stickman. I can not select the tool.. Anything I might be doing wrong?Steps -Draw the Character-Convert it to Symbol-seperate parts into pieces in the library-locate them by the joints -Select the Bone tool ! ( I see the bone but I can not apply it) Anything? Thank you, d really appreciate any help!

Hello,I have accepted a new position at a new company. The current company has allowed me to use their Adobe CC subsiption for my personal use. Now that I am leaving I want to take those personal files with me to a new Adobe CC account with damaging any of the files. What is the most effiecent way to do that? It is a lot of files, so trying to find something that doesn't require a lot of tie for one file. Thanks!

Hello, I wanted to know if it was possible to connect your own domain to Spark, instead of the site URL. Thanks.

About a year ago i stated getting all adobe email and texts in asian characters. I have contacted support about a year ago with this issue. They checked my account to make sure I had english as my primary language and it was but I still continue to get all adobe mail and texts in asian characters. I have kinda learned to live with it. I usually just need a code occasionaly to log in but it been a year now and im getting irritated with it. Any ideas what I can do?

Dear all,this is a kafkaesque nightmare: I am trying to contact Adobe support staff in something like a chat maybe to help me with a problem. But all links I click lead me round in circles. This is ridiculous. Can anyone help?J

Since the newest update I am unable to rotate anything by putting my cursor just outside the selection box. The rotate arrow appears but nothing will turn. I can use the angle control in the transform controls but it is so slow and tedious. Any suggestions?