Questions

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Hi, I recently started to look into presets on My Exchange and found some interesting ones. Unfortunatly I cannot find a way to install the extensions on my Mac. The syncing is not working, I tried to install the zxp files with not success. Tried Anastasiy’s Extension Manager which does not see lightroom, ZxpInstaller, ExManCmd but even if it installs, it will not show in Lightroom and just copy the zxp file in another place. (~/Library/Application Support/Adobe/Extension Manager CC/EM Store) Also the syncing is working an my other non-catalina laptop. One of the presets I'm trying to install is https://exchange.adobe.com/creativecloud.details.101269.imagepunk-cool-streets-preset.html I tried all the catalina fixes and everything on this page: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-common-addon-installation-issues.html I also uninstalled completelly and reinstalled everything like suggested here: https://h

I am a user of the CS6 Production Suite.  I am sinply trying to copy a movie created on a Blue Ray Disc and burn it to a blank Blue Ray Disc.  But there are no instructions available on how to define the source document as an existing disc (as opposed to a file created in Premere, for exacmple).  I do not intend to ever get into the CC subscriber mess, and will stick w/my CS6 programs until they stop working completely.  Any help out-there on definiung the source doc in the Encour  CS6 set-up menu?  Thanks

I can’t open the backup catalog file, it says to me that it is in the wrong format. If I don’t open it, I’ll lose all my work in 2 or 3 months, which is unacceptable. I saved all catalog backups to a separate hard drive and not one opens now. in the last successful session, the program crashed and I had to close it and now the catalog does not open. In the last month, the program began to work more slowly, I don’t understand why I pay money ?? This is not a decent quality

We ran into an issue where my entire folder of creative files,which are intentionally backed up into the Asset cloud (or whatever we're calling it, since adobe has libraries, cloud storage, and creative cloud; talk about a huge marketing FUBAR). downloaded in it's entirety to a coworkers computer, whom's account was added as a collaborator (invited under the 'can edit' protocol). There was no visually apparent way within the Creative Cloud program or on the Asset web page to select whether or not to sync that entire folder to her computer. The only solution was to remove her from the shared folder and delete everything off the hard drive so as to regain control of the hard drive (which was maxed out becuase of the download). Is there not a way to NOT have the entire shared, not owned folder downloaded to your device? If not, that's a complete blunder on Adobe's part (unsurprisingly, these days).

I realize Microsoft is parterning with Adobe, but it's also no secret that Microsoft has been working to increase their presence in intranets.  Whether it's SharePoint Online or SharePoint Hubs, it appears Microsoft is working to take over market share from companies using already using AEM (6.3) to configure their intranets.  Is this a fair assumption and if so, how's this considered a partnership?

Hello,I keep getting an 'unable to synch' for a folder that I've deleted on Creative Cloud. I've emptied the trash on my mac. When I go to the CC web files, the deleted files is empty. I've signed out and back in. Anyone got any ideas? Thanks

I would like to extract pages from a file that contain a certain word.  No other pages needed.  How do I do that?

Is it possible for clients to look at the files, but not be able to download?Thanks..

Hi.  Got an issue with a file that won't sync.  Shooting 4k, nothing ususal with that I need to share a file and it won't sync.  Anyone else had this?  Message says the file is too large.  I have 1tb storage so a little confused.

(English below) Bonjour,Cette nuit (vendredi 28 février) j'ai effacé mon Portfolio... Il y a-t-il une sauvegarde Adobe ? Sur les serveurs ? Pour le restaurer.  Son adresse (alias) : https://photos-light.net Je vous remercie, par avance, pour toute aide ou information. Cordialement, ppg198 Hello, I erased my Adobe Portfolio this night ... A big mistake.  Is there an Adobe Backup in order to restore it ?its web adress (alias) : https://photos-light.net Thank you for any information or advise. Best regards ppg198

The characters |,", ?, <, >, /, \, *, and : cannot be used in folder names.However looking at the folder, it doesn't appear any of these characters are being used? I've had this happen for a few folders. Any ideas ? 

Hi all! I added a data feed job and it has run for 24hrs without uploading any file to my s3 bucket. I checked that all jobs are in progress. What's should I do?

Help. Going a bit bananas. I am diving back into my old photography hobby more seriously and need help selecting the best Adobe program to use. Last week, I used Lightroom CC to import >60,000 images into a consolidated directory. I chose to copy each original into a new location (networked drive) and, in so doing, de-duped many thousands of images. Images previsouly spread across iCloud, Google Photos, DropBox etc are now consolidated into this single Lightroom originals folder. This equates to ~400GB. There is another ~700GB of video to be imported, although this may contain significant duplication. Next comes the digitization of 10 years worth of slides and negatives (which, of course, has zero meta-data).  Before I embark on that endeavor, I want to have my photography collection management strategy dialed in. Lightroom CC is steadily working to cloud sync. Process is very slow, but steady. Additionally, my network drive is backed-up to cloud (Backblaze), so

Hello, I couldn't access my creative cloud files on the web. Someone from Adobe can help me out, please? I noticed this error started occurring last week. Also, there are some files that wouldn't sync to my Adobe Creative Cloud; It gets a check on my desktop but I couldn't access them on CC on my phone (iOS). And btw, I'm online when this happens, so it's not because I'm "offline" like the error says. (Error in the error message, too.) 

Hello, i have to restart my system at least two times a day because my Creative Cloud App stopps syncing. This affects Creative Cloud Files as well as Fonts from fonts.adobe.com and it’s a massive problem because it interrupts my whole workflow. I’ve tried to restart the app but that won’t solve the problem. The system is a mid 2015 MacBook Pro and macOS 10.14.5. All Adobe Apps have the latest version. 

When sharing files through the Adobe Cloud feature, there is not an option to select all files for download, so they have to download them individually. That's quite cumbersome for photos and videos.

Hi! I'm using the creative cloud folder on finder to store all my work files. I know it synchs because I can see and preview my .ai files on the creative cloud app for the iPad and iPhone. The MacBook app says it's "up to date" but shows no files.  I've tried to fix this with the support in the adobe chat but nothing seems to work. Anyone with the same problem that can help? Thanks.

Hey, i got a problem. I don't know why but i was working on illustrator and it was impossible to save the project. Because CLoud was with Error 184... i have lost everything... Already i can save project, so what can i do ?thank's

Hi All,Do we have we-retail frontend moduel source code wtih archetype 21.  currently we have wknd project with latest archetype ui.frontend module, however its creating only 4 categories of clientlibs. where as for we-retail it has component specific client libraries which we want to build latest archetype and webpack. Please suggest.  

Hello,We are using Adobe Creative Cloud actively in our organisation. There is a folder in https://assets.adobe.com/ that belongs to user that left our company some time ago. Is it possible to somehow delete the folder? I'm working as a system administrator and have administrator rights to Creative Cloud, but I have not managed to find any place where I could delete the folder. Thank you for any advice!~Nicklas

Hello, I would like to ask a few questions about the Creative Cloud:Can I store word, excel or other kinds of documents just for backup?Storing imagens change their size or resolution?Can I change the plan If I change my mind?Thank you for your acquaintance

Hi all,   I am a lover of all Adobe products but unfortunately the school in which I teach (and try to use innovative Adobe products) in is threatening to ban and stop our subscription of Adobe CC due to it ‘slowing down’ our internet speed.   I understand students need to sign in each time as they use shared devices however what would be the norm for downloads when just using the usual products imparticular Photoshop?   Are there any ways to limit the Internet use when using Adobe products? (We are not saving files to CC)   Any advice or ideas would really be helpful!   thanks

ADOBE, YOU ARE THE WORST SUPPORT I HAVE EVER DEALT WITH. Now after tons of chats and tickets with the worst team ever, ( my issue can be seen here > Photography Plan Issue ) I have upgraded to All Apps plan but I got only 20 GBs instead of 100.Seriously, what is wrong with Adobe provisioning system?  How can this be solved? Do I have to go in the same circle I was before in the previous issue that has not been solved at all. Adobe promised to call, they didn't. The promised a solution in 36 hrs. Well. It's over a week now and no reply from them. My issue got resolved just now! Finally.

when syncing on my iMac the creative cloud seems to use all my system resources and eventually leaves me with the spinning wheel of death. Whin I disable file sync no problem. I have removed and replaced the CC with the current installer and its good for a while then suddenly major slow down and the cumputer is not useabel until restart and disable file sync. iMac (Retina 5K, 27-inch, Late 2015)10.13.6HELP