Questions

Please can someone help me urgently - I need to work and my work files in the cloud are not syncing... This has never happened before...

My team and I have recently started to use Creative Cloud files so we can collaborate and share files easier, but I've noticed that they aren't syncing properly.I uploaded and shared an XD file with one of my colleagues giving them access to view and edit. They can receive my updates and make changes accordingly, but I can't get any of theirs - I can see the file is modified online, but my desktop app won't sync their changes. My desktop version still shows it was last modified yesterday whereas online it recognises changes were made this morning.I've logged out of CC, changed networks, closed Google drive, so far nothing has helped.How can this be fixed?

Is it possible to store Nodes(Nodestore) in AWS S3.For instance, Can pages(content nodes) be pushed to S3 through nodeStore configurations.  There is a configuration available for S3DataStore to store assets in S3.Is there any configuration available for NodeStore to store nodes in S3 similar to DataStore? 

Hello, I have been having trouble syncing files for a while.  I kept getting an error message saying 'Unable to sync <Filename>' which was a file I had deleted weeks ago. In an effort to rectify this and to clear space on my SSD I tried moving my storage to an external HD.  This didn't work and was too slow so I attempted to move the target folder back to my device SSD. However, when I did this all my sharing rights to files I was using with my business partner were lost. I asked him to send me invitations to the files again and in order to ensure the target file was not the problem I tried to save the newly shared files in a new folder. However, this sync did not work and now I get nothing but error messages saying it is not able to sync to the file. Everything I need is on the cloud so all I want to do is reset all my defaults and gain access to the 8 folders I was invited to at 9.28-9 this morning (09/11.2019)  Please help!

Hallo Zusammen,   ich habe meinen Cloud-Speicherplatz geleert und die Synchronisierung meldet mir zwei Dateien, die sie nicht synchen kann.    Wie komme ich weiter? Muss ich die komplette Cloud löschen? Bin für jeden Tip dankbar!   🙂 Renzo

Hi, do you really need to find a way to keep Typekit OFFLINE sync for work, if my internet is unreliable, working with synced fonts IT IS A Nightmare, if you really want to add value to Typekit, make it work offline the same way Adobe CC checks the license every month, So I can work Offline, in the country, in a plane or wherever I want without having internet connection.Thank you

Hi, In my cloud there are like 10.000 files with strange names (see screenshot). I can't delete them. I contacted support by chat, but do don't regornize this probllem. Who is able to help me? 

Hello, I'd like to know, how can i do for make my top menu stay in the same position, wathever i watch it on Big screen and small screen of smartphone.  Thanx. 

So a few issues here. I share files between a Macbook pro and a gaming PC. whenever I go to work on a school project on my PC I only see that about 90% of all my files are synced on there. But 100% of them are on my mac. It seems like my Mac has not been uploading files from the last few weeks to the Creative Cloud. I don't know how to fix this issue. I'm hoping someone can help me increase my workflow and help me fix this. A symptom of this might be that my Creative cloud on my mac is stuck on FILE SYNCING "syncing". thanks for any help!

Hello Adobe Team,I'm kindly asking you to help me retrieve my Mac casual behavior Please.I stopped syncing files via Adobe Creative Cloud desktop app (menu bar icon) as I was not able to use my Mac anymore : juste a few seconds after I started syncing, Finder is rebooting, mouse freezing, etc.I took the big files and folder out, in another folder, and now I am replacing them manually, one by one… Yes, because, I tried web upload, but it doesn't work (unexpected error message)Even one file, is too much trouble for Adobe Creative Cloud : file is 2,51 Go, and Core Sync is eating 37,4 Go in RAM Of course I use an external disk, where do you think we store data…(image above : Orange - Core Sync looks like it is done syncing.. / Red - Core Sync starts again)If Core Sync needs to transfer the file in a temporary folder on my startup HD, because let's imagine, external disk usage would be an issue… no problem, just do it.Take as much time as you need to do it one by one automatically, I don't

Bonsoir, Suite au changement de la nouvelle configuration macOS Catalina, les fichiers de Photoshop, Illustrator, InDesign ne sont plus accessibles. J'ai recu un message lors du démarrage de la nouvelle configuration que les logiciels d'Adobe cloud ne sont pas compatibles avec MacOS Catalina, ensuite cela été redonfirmé par une conversation téléphonique avec Apple Help Center. Pourriez-vous m'indiquez une date où vous envisager de mettre à jour les logiciels d'Adobe Cloud pour qu'ils soient compatibles avec MacOS Catalina?Je vous remercie pour votre réponse.Emese

Hi! I have this account for a long time already but I thought that this recent Creative Cloud update needs me to register again to gain access. I have quite a lot of files on its library, portfolio, spark..., will I gain access gain access again on these?  I was also a Team member of Center for International Trade Exhibition & Mission and the latest was with the Philippines Department of Trade & Industry using this previous account in the same email address.  The transition from CITEM to DTI was fine using my email address originally used in my personal account when I started using Creative Cloud.  

I recently upgraded my space on the Creative Cloud to 1 TB.  This has been useless because I have filled up my 1 TB internal MAC hard drive and do not have any more room internally so more space on the cloud does nothing for me.  How can Cloud-Based files sync to an external drive so my operating system and apps are not bogged down by file storage of photos and stuff?  I am paying for extra space I can not use.

Hello, apologies in advance... I would like to know the difference between the cloud documents of the creative cloud, the local where Photoshop for iPad and fresco save files, and the Cloud of the creative cloud, where every other files are saved to. Like, what differs one from the other, beyond the respective apps cloud save destinations? and I've seen a pop up(?) when I log in here on CC, about this new cloud space, and I've read the info there, but it wasn't clear to me the difference from one to another, and how do I save and open photoshop files from this cloud documents It said that I can save both Photoshop for iPad and Photoshop (desktop) files. EDIT: a few corrections

I wnat to delete my trial version of application, but when i click that delete button, there are no any happne.what i need to do delete application from my computer?

Hello everyone, I've been trying to change the sync and the general location of all of my adobe files to a local hard drive from my SSD since the SSD is filled up already.  Even when I change the setting on the preference and change the sync & application location it comes up with an error and will not change it. Please help! 

Hello, Got a message that says the required Library was somehow missing from Photoshop. Photoshop needs to be uninstalled. Multiple tries all failed. So, I tried updating...those have failed. Please advise...I have work to complete! Thank you.

Hi. The latest update for the CC file sync uses up an insane amount of ram memory (up to 1G+) when file syncing. So much so that it keeps on freezing my computer or making it so slow to be unbearable. I always have to turn off CC now or I can't use my computer.I may not have the newest computer but I have a Macbook Pro with 4G of RAM, not too bad either. The file sync should work quietly and unobtrusively in the background, like Dropbox and not hog all my memory no matter how many files I have to sync. It can probably be set so it only actively syncs a lot when it detects that the user is not using the computer.Being a paying customer, I of course wish that CC could work splendidly well. Unfortunately, I still have to rely on Dropbox because of CC's undependability and massive memory problems. The CC programs are great but honestly, so far the file sync has given me nothing but frustration. Please catch up soon.Please fix this asap so it can be usable. Thank you.

Instalado el paquete de fotografia y no puede realizar nada por el continuo y problema de coreSync en mi Mac. no se como solucionarlo y aun menos cuando despues de realizar una instalacion ya y lo primero son los problemas, bastante descontento

Bonjour, je m'appelle Anne Julie et je voudrais faire une couverture pour mon livre d'après un modèle dans InDesign. J'ai suivi le cours de Franck PAYEN d'Adobe France et sur son tuto on voit des modèles. Je suis abonnée à CC donc j'ai la dernière version, mais je débute. Je n'ai pas de modèle. Est-ce que quelqu'un sait comment les ajouter ? Merci

Warum stoppen meine installationen immer??

 Este é um arquivo AI salvo em meu computador, porém ao invés de aparecer o ícone do arquivo (.ai), aparece o icone da aplicação (Illustrator). O que será isso? Acontece também com arquivos PSD. PS.: Uso Windows 10

Hello dear fellow adobe users,   I recently did a portfolio on the Adobe Portfolio builder. When I got to the point of publishing I realized I had been logged in with the wrong account the whole time (I had purchased PS years ago with one address but now paying the Cloud subscription with another one) - so now I can't publish the portfolio as the older account only has a basic license. As building the portfolio was a bit of a too long and frustrating process (it took me ages to realize it's just not possible to do sub-galleries and then rebuilding everything) I don't really feel like rebuilding the whole thing on the new account again.   So is it possible to maybe 'export' or transfer the portfolio data to my paid account? Or can I connect the two accounts somehow so I can access the data from both ones? Or is there any other way avoiding the rebuilding?   Thank you so much for your help,   Pauline

I  have an external js file.i called it in main.html like <script type="text/javascript" src="relevent path to the file mentioned in the topic" but cant load it which path is  /apps/appname/components/structure/page/x.js in AEM publsher.In AEM author it is directing to the related js file.Purpose of doing this is i have a java script code for eloqua form submission which is inside main.html.because of eloqua js is inside main.html as internal js it is affecting to page load time.so i have to put that js as an external and call.Either this way <div data-sly-use.page="${'x.js'}"/> is not working because of that eloqua js is returning nothing.

Hello,I am getting a file sync error that says some files failed to sync. The file listed that will not sync is not there. It is a file I deleted a while ago. I now can't sync my files, but  can't fix the error because it is not related to a real file. CC used to have a feature that allowed you to find and delete the problem file, but with the latest update, that feature is missing. When I go to the link for "view on CreativeCloud.com," it does not take me to the file location, just an Adobe help page for storage quota. Any suggestions about how to fix this because none of my files will sync until I fix the error. Thank you.