Questions

My creative cloud says its full at 100gb.  In my Creative Cloud Files folder, it shows only 34GBI've deleted all the archived files and it's still showing storage at 63%

I can create libraries in any application with no problems. However, when I click on the collaborate option I get a blank screen in the web browser. These new libraries also don't show up in my online profile either. I can accept collaboration invites from others and those libraries do show up in my online profile. Any help on this mater is appreciated

How do I get my files only on the cloud, so that the storage on my macbook does not get full?

I'm trying to deliver images to a client but the links CC makes produce this error:{"error_code":"401013","message":"Oauth token is not valid"}I'm having to use a free drop DropBox device to get around this issue immediately.Does anybody have a solution?I tried to find my way through Adobe's help panel to get to chat with someone but they don't seem to have an option to talk about CC file storage or indeed anything relating to the CC all itself!Thank you in advance.Carl

So we have a large group of folders whose users had access. Two of them, are no longer shared. When I try to share them by email to edit, I get "There was an error sending the invite. Please try again."  First, I do not know how the became unshared. I think one user moved their location folder, but I corrected by uninstalling and reinstalling Creative Cloud.  Please help if anyone has any ideas!

I need upload files to Creative Cloud but not using the local application but the API. Is there any API to upload and download files to adobe Cloud?thanks!

@hi12_2I have just uploaded a whole lot of images to my Creative cloud account. All is working fine.Mostly i work on my IPad and wanted to use images to my Apple applications (Pages and Key Notes).The only option i have to use my images from my creative cloud is to go via the files application. When i open from that the small cloud icon is shown in the right left corner.Is it so that io have to go though my 1000 images by manually  activating the cloud icon for all of them to be used in my apple applications? Or is there a short cut or something I haven’t done correctly

Besides setting upload/download speeds to 25%, is there anything else that can be done to limit CC Libraries using up a whole network's bandwidth?We have 11 people in our office of 30 using Adobe CC. If someone goes to upload new files to a CC Library it kills bandwidth on all other computers in the office. We've tried setting speeds to 25% in the CC app already and that doesn't seem to have any effect.Is there anything else we can try? Thanks.

My Creative Cloud 4.7.0.400 is syncing file forever.. It's not really syncing any file at all, just syncing  then blink then sync again.

Hi, Since some time now (don't know exactly when it started) the files of me and my teammates are failing to sync. Someone who has just started to use a new Macbook is failing to even retrieve a single file or folder. We get the error message "some files failed to sync". I've tried numerous solutions found online and in the forums, and found this list so I thought I'd start with that.Is the Adobe ID you use here on the forums the same which is experiencing the issue (Y/N)?YesDo you have multiple Creative Cloud Accounts?NoDo you use the same Adobe ID on multiple workstations?NoNumber of machines affected:5 atleast Internet connectivity info (Ethernet/WiFi):Tested on multiple WiFi networks (corporate, home and mobile hotspot)What is your upload/download speed (can you run a speed test via www.speedtest.net)?Tested 150 down /15 up atleast on one of the networksAre you using a proxy (Y/N):NoAre you using Firewall (None/Corporate/Local):Various, but Typekit network test had no issues even o

Hello,I don't like to sync my files. Creative Cloud does it also. Sync on folder and its subfolder to the cloud. This means, I must have the same memory space local like in in the cloud. But there are a lot of projects which I do not realy need every time. Sometimes I remeber an idea f.e. of 2015. Then I go back into these old project to pickup a file or so.Is there a way to store the projects in oneway to the cloud? So that I don't need this memory duplicated on my harddisk?RegardsDetlef

HelloCreative cloud is not syncing via photoshop cc - it says "unable to connect to server". If i have access to the internet directly, it syncing, but we have firewall and i think need make exception URL-s. in some cases "creative cloud files" also has syncing problems (but not always).Please someone maybe knows any solution or could you provide me FQDN-s and ports to make this syncing process work?i found some link (link below), but it says "The following host/port combinations may need to be whitelisted when logging in with an Adobe ID to download, install, and package applications using the Creative Cloud Packager." and i'm not sure if it will work also with syncing problemFirewall Lockdown Thank you!

I am unable to resolve this issue. I have half of my storage full, and yet Creative Cloud keeps giving me this message saying files can't sync because storage is full.

We use a large shared library of assets at my job, and I finally started to organize everything into groups today. However, a couple of hours later, I noticed that I was no longer in my shared library, but "-library name- (Recovered)"I have no idea what it's recovered from, as I did this all in one sitting, didn't lose an internet connection or anything.If I toggle back to the shared library, I see that half my work organizing is gone. I clearly started it in that library, but now I have to do it all over again apparently.Is there any way I can just move the assets between libraries or do I have to re-organize in the correct library, again?

I have four files that have been deleted from Adobe Creative Cloud and exist on none of my devices, yet still show up as having sync errors.

CC-files from 2 different computers I work on are using storage space on both computers, is it possible to have the files in the cloud only instead on the computer? I do not have workspace left now. My external HD is broken so I am looking for another solution for all the big files to store.

Is there any way to archive a Creative Cloud Library folder. Right now it seems like I can only archive single assets within a folder. If I ever wanted to unarchive these assets, it would be a nightmare. RIght now I have many CC libraries for all my clients, but many are not current and are cluttering up my CC libraries panel, however, I don't want to permanently delete the assets, because I may still need them.If this feature doesn't exist where can I add feedback to add this feature?

On Saturday, I was working on some files in my CC library. I created several new files and folders, but CC had an issue syncing them at first. I was not in the mood to keep receiving error messages, so I quit the CC manager on my computer and figured I would boot it up again once I had made my edits and saved the files neatly in their proper folders.However, there is some sort of sync error occurring now with my CC. Literally every second, it begins a new sync, and notifies me with a message reading "7 files have been updated" (roughly the number of new files I created in one of my folders). I kid you not, it's constantly sending me the notification. I've now restarted the CC manager three times as well as updated all of my applications to the 2019 release, but I am still seeing this message over and over and over again.Is this an issue unique to my CC, or are other people experiencing this phenomena after creating multiple, new files in a short amount of time? Is there any way for thi

The Creative Cloud app says I am using 93.83GB. The Finder says I have 6.8 MB in the Creative Cloud folder. There are no files at Adobe Creative Cloud that are not in the Finder. So what accounts for the over 90GB of space Adobe says I am using?

I seem to be having major issues, nothing is working, please see screenshots

Does any how knows how to restore a version of a file, on the new CC web page, can't find it anywhere

I have a CC photography subscription, the one which gives you 20GB of storage, LRCC, LRCC Classic and Photoshop. I just uploaded 8GB or so of photos I was working on in LRCC Classic by making the collections 'synched'. Indeed they now show up in LRCC and on my iPad and on my phone and on the LR web. What confused me however is my CC storage is still showing 0 used of 20GB, I assumed the photos I uploaded would count against it. The Creative Cloud Files folder on the Mac is empty, the web says empty. I've checked it in every place I can find a storage meter, they all say zero. Is Creative Cloud storage entirely separate from storage for photographs synced through CC and actually just for sharing random files? If so what's the limit on uploading photographs? I wondered how 20GB was going to work when a day out is 5GB of raw files but if photograph storage is separate and the 20GB is just like a dropbox random file store, that makes life much easier.

Several days ago, I went on the Adobe CC Market and clicked, "ADD TO LIBRARIES" for a ton of files, not realizing that Adobe CC would be stuck trying to sync these files for days. It is loading indefinitely. It will say something like, "Syncing 1 of 24 (40 hours left)". The hours left will constantly change, but it will always be at 1 of 24.This is very stressful, because there are Adobe Stock files that I will need to sync in the next few days that are high priority for the project that I am working on. However, I will not be able to sync these high priority files in a timely fashion, as they will be sitting in the queue behind these Market files that I don't even need right now.I tried letting the files sync. This had a huge impact on my internet usage and performance, slowing down my browsing to the point of pages loading indefinitely.I know that I can turn down the Transfer Speed under Preferences, but I don't want to do that, as I need to get this process over with as soon as poss

In the guides - I see that the actual illustrator image is meant to load.[ie this graphic]I am just getting this illustrator logo for my own files [and can't view the image at all]:and a friend shared a file with me - and it wont load! Why???

HelloWhen I try to sync my Creative Cloud files then I get the following message:"Sync of "Test BIT_Articulate 4.story" failed due to server error"The file Test BIT_Articulate 4.story is deleted from my Creative Cloud.So it's normal that the file can not be syncronized.How is it possible that the system tries to syncronize a deleted file?