Questions

como desactivo acrobat XI no aparece la opcion en ayuda

I wish to avoid having the 11000 pc's in my organization going out on the internet to get acrobat reader updates?  Is there any way of creating a distribution point for acrobat reader updates within my organization that would operate in a similar manner to Microsoft's Software Update Server (WSUS), whereby all pc's would look to a local server within my organization for updates instead of going out to Adobe servers on the internet?Any help would be appreciated.Thank you.

I cannot access my CS4 DESIGN STANDARD.   The serial number is being rejected as not valid although it appears valid on my account details.

Hi All,Am creating packages with Creative Could Packager, need to include "Extension Manager CS6" to my list of applications, i downloaded a version and trying to add it to the list by using Add offline media option, but getting error like the media is not suitable etc...Can any body please let me know how to add offline media while we creating packages with Creative Cloud Packager.Thanks in advance.

Hi, I am part of a CC subscription team and am on CC 2015. I recently tried installing the CC app (it installed fine) on my work Mac Pro Mid-2010 (El Capitan) 10.11.3, but somehow when trying to install apps such as After Effects, Premiere, Media Encoder, Bridge and so on, they fail to install. I am always getting a 'Installation Failed - Errors encountered during installation'. Opening up 'More Information' reveals a blank htm page on a browser. I have tried previously to clean all existing versions using the Creative Cloud Cleaner tool, everything has been cleaned, though a previous After Effects CC trial remains. Whenever I try to uninstall or remove it, the Cleaner Tool crashes. Please advise on how to proceed.Please help. P/s: Other PCs and Mac in this office have been successful in accessing and installing apps.

We are currently experiencing a number of issues with the functionality of the Enterprise Dashboard in Internet Explorer.Our engineers are working to address these issues.In the meantime please use an alternative browser such as Chrome or Firefox.I will update when this issue is resolved, our apologies for any inconvenience.WeWe

Hello,i had an internal Adobe Update Server installed with AUSST and an IIS8.5 on Server 2012R2 - the Clients are getting the updates, but the download performance is very slow - between 5 - 10 Mbit.Is there any chance to get an higher performance? the server has an 10gbit network card and all clients have 1gbit.regards

I have a CC Adobe ID that I personally created under my work email account, now my work has bought a subscription and sent the ID to the same email. How am I able to stop using my personal account and sign in with my email for the business account?

Hi, we currently have 20 device licenses for Adobe Creative Cloud.    I manage the installation of CC and the license assignment.Our desktop computers are managed by a different department.  Occasionally a computer will get repurposed and an employee will get a new computer.  The original computer may not get wiped and unlicensed (as far as Adobe is concerned) and our software deployment server reinstalls CC on the employee's new computer thus putting us over the limit.I don't find out about this usually until one of the 20 employees calls me to tell me that their Adobe CC has reverted to a trial version.I have to login to the Adobe Creative Cloud Admin page and determine which computer should be unlicensed. Our computers have their File Sharing names set to something a bit cryptic (contains part of the serial number) and I can't change this because it's controlled by our Desktop Support department.  I have created an Excel doc to track licenses but every

We currently use AdminStudio Packager in our environment to package the majority of our software applications then we use IBM Tivoli End Point Manager to deploy the software packages to the clients. I want to package Adobe Pro XI and deploy it to more than ten computers at one time and would prefer to our current setup; however, some of the postings I have read online suggest using Adobe Creative Cloud or the Adobe Customization Wizard.What is the best way to package and deploy Adobe Pro XI?Thanks!

I have Lightroom 5.7 standalone version (Not CC). I want to buy a standalone upgrade to Lighroom 6 (not CC). How is that possible?

Hey Guys -I'm familier with packaging Adobe products... until I got to DC.  I created a package for Acrobat Standard DC, used the Customization Wizard to add the serial and set options, and it successfully installs.  The first time a user launches it, though, it will not continue until they Sign In.  Below is the process i followed:- Downloaded latest Acrobat source files from site- Verified license number(s) were correct and for correct product- Extracted downloaded file and put all files from "Adobe Acrobat" folder into source share- Installed Cusomization Wizard for DC, entered the serial number, selected a few basic options including disabling online services, and saved it as AcroStan.mst- Created package with the below stringmsiexec /i AcroPro.msi TRANSFORMS=AcroStan.mst /qSeemingly there's a universal installer now so no more AcroStan.msiThe string above successfully installed the application, but it acts as if I didn't enter a serial number.  I'd try installi

I need to know that person tallies Harman... I need to make an activation of the enterprise suite... in the company and pick up the ticket and was told that would be activated within 24 hrs a month ago... it does not answer ... I also want to know who is responsible for buying the licenses by HARMAN to get in direct contact with the ... I hope I can help ... sorry raise this kind of ticktes

I downloaded "Acrobat_2015_Web_WWMUI.exe" and "Acrobat_DC_Web_WWMUI.exe" from dashboard.Then each of these I created the installation package but neither has the multilanguage but have only the English language.So using Acrobat Customization Wizard DC I have checked out that the option "Application Language" (in Installation Option) is flagged:Then I flag "Install all Language", save configuration and reinstalled the software, but installation is always and only in English and can not be changed by the options (if I change nothing appen).Then I flag "Set the language to the Os language...",  save configuration and reinstalled sw but nothing happens.We use Adobe products in standard user environment and user want italian language installation.You can help me solve this problem?

Hi, We have CC for teams and one of our memebers got a new computer that we want to put Adobe products on. Do we need to transfer his license? Or how do we go about it?

Is it not possible to buy a license just for Lightroom only via the team management console? Looks like you can only get that by buying a full CC license.

Hallo,wenn ich in Acrobat XI pro pdf-Files in Winword umwandle und im pdf kursive Stellen - bzw, manchmal auch sogar Anführungszeichen - vorkommen, dann Fehlen oft halbe Sätze im Wordfile. Kennt jemand eine Erklärung dafür?Danke fürs NachdenkenMichae Mössmer

Good MorningI bought the package premiere pro, made the payment.already received the proof of payment, and when I enter the creative cloud with my account I can not download the premiere says expired trial, as can now download thepremiere?

Good morning. I'm having trouble updating my CC. It just stalls out and says "Installing Update" without any movement on the progress bar. Any suggestions?

Please activate my serial number / VIP number: 631B754A1E194B43432A   / Organization name: Manayernajd Company   / Anniversary date: 25-February-2016 (PT)

The FTP hyperlinks on this page (Group Policy-Active Directory — Enterprise Administration Guide) have been down for a couple of days now.Any idea where to get the templates at the moment or when the FTP will be available?

I bought the creative cloud package through a link one of my colleagues sent me.  This was done under our admin Adobe account.  He needs to be able to get to the packages to download and install them, but he is not getting access to the admin account.  How do I assign the licence to him?I assume we have the individual package and he is the only person who will ever need it, but we (IT) still need to be able to control it all.  Should this have been a 'team' purchase, even though it's just for one person?

Hi,We have a marketing department that uses the Creative Cloud team product. They have laptops running Windows 7, we do not give them local admin rights for obvious reasons. When they try to update the CC software it comes up with an error message:How can we allow our users to update this software without granting them local admin rights?Thanks,Mike

Good day. I was just working with Ankur via Adobe Help Chat and I was told to post my query here on the Photoshop Forums, due to our Version being CS3. Our previous activation of Photoshop cannot be activated on a new computer. The previous computer has failed, and I cannot log into it anymore to "deactivate" the license from within Photoshop. Is there something we can do to activate this Serial on a new functional computer? Thanks.

Hi I have 35 computers installed and I get 10 teams in a sign saying we could not find any licenses associated with this ID but the other 25 can do if they work