Questions

Hey everyone!I'm a bit desperate and quite frustrated.I've had Fresco for years now and I drew so much my 5gb cloud storage filled up.So I backed up and deleted most of my art projects from it. Space was freeing up and then, once I deleted everything I wanted, it... went back to full.I was waiting days, hoping it's a server error but nothing happened.(For the record, I permanently deleted the files so they are not in the trash.)"Thankfully" adobe's app is so useful it only keeps nagging me about my storage being full but there is no way to check what it is full OF.I have less than 1gb of files in Fresco for sure and use no other apps that could take up space.Maybe the brushes I have downloaded? But there's no way I would have 4gb of brushes...I tried everything.Can somebody offer a solution?

I am using the transform tool to move a circle, but it does not move; it appears to be stuck in one position. You can rotate, distort and increase its size. My later is a vector layer. I can move the document around using the transform tool. I am using the XPpen. I never had this problem with moving objects before now. I have not slected the stre, ditorst, perspective or liguidfiy tools - just the transform tool to move and resize objects Any advice would be greatly appreciated Keith

Hello dear community, I have the problem that the circle tool is distorted and can now only display distorted ovals. I am also uploading a screenshot of this. How can I fix this?Thanks a lot in advance!

Hello. I'm working on a new iPad Pro and I create illustrations. This is the first time I've tried to export a Fresco Timelapse video...  but it will not export to Photos (Save video). I can export to files. But it is not recognized to drop into Keynote or iMovie... Anybody know what's going on?  I've saved to Files... (and exported to social media from there)... but not recognized by Mac software... hmmm...   I've already restarted apps... restarted the iPad... re-exported... adjusted settings to smaller files. I have PLENTY of storage on my iPad...  Anybody know what it could be? 

Hi all!!I've been having this problem multiple times and can't figure out how to fix it. So when I first use the shape tool (circle an rectangle) I can change the size and move it around no problem. But when I hide it and then bring it back it wont let me change the shape I can only move it around (the frame around the shape with the little dots that you use to change the shape and rotate won't appear) . I've closed and open back again the document thinking that would work but nothing, I've also open closed fresco again thinking that would fix it too but still nothing can't change shape only move it around. I'll attach a video so that what I'm saying is clearer. I draw with the pixel brush by the way (idk if that changes anything) and I use fresco on desktop. Any advice is welcome!!! (it's driving me crazy haha)

So i made a big animation about 460 frames big (which took around 7 to 9 hours to make), i was about to do the final finnishes, but it crashed and i now cannot enter the document. When i try it just says something in the line of "can not enter please find help". it was to a point the app lagged before hand. please can somebody help me with this i am begging you guy  thanks

Hi, I had an idea for creating a vector art brush for use in Adobe Fresco, I so I built one in Illustrator and I went to save it in the CC Libraries and intially I tried dragging and dropping it from the brushes pallette into the CC Libraries Window and it did not work. So I used it to draw a vector line and drop it into the CC Libraries Window. It would not save: only recognized the color and the graphic I drew with it.Help!

Does anyone have this problem? Also sometimes Adobe Fresco does not recognize my fingers. I have updated all drivers, Uninstalled and re-installed. I even tried using prior versions. Still the same thing. I have a Surface studio proProcessor 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHzInstalled RAM 32.0 GB (31.8 GB usable)Device ID 3C681258-4DE8-421D-9ECB-A93499DE34D1Product ID 00330-80000-00000-AA122System type 64-bit operating system, x64-based processorPen and touch Pen and touch support with 10 touch points I was working fine until just recently. Please help. Nat Rodriguez

sketch has my favorite brushes, they're so realistic and have great textures. Fresco's brushes are just plain and subpar. I have procreate so I'd rather use that for nonrealistic/digital brushes than fresco tbh. 

When using Fresco with my Surface Slim Pen 2 on my Surface Pro 9 there is a considerable delay or lag between contacting the canvas with the tip of the pen to when it actually begins drawing. This issue does not occur when using my finger to draw on the surface. Any suggestions on how to remedy this issue?

I was a few hours into a project (8k resolution) when the app crashed on me. I reopened the app and tried to reopen the project I was working on but an error message popped up saying, "Format not supported: The document does not appear to be a valid PSD file." I read online that opening a duplicated file with that error message works so I gave it a shot. It worked at first, but then the screen froze and then eventually turned black. I tried to exit out of that file but then I had another error message pop up saying that I needed 0.3 gb of storage space in order to save it which didn't make any sense because I have 37 gb of space. I force quit out of the app and made another duplicate file and eventually after a few hours I had about 8 duplicated files and each file would be as buggy as the last but I didn't know what else to do. I decided to then delete the app and then redownload it but when I did, all of my duplicates were deleted, except for the original file. Before all of this hap

Please add the ability to Export from Fresco with a colour managed file i.e. a file with an embedded ICC colour profile.At present exported files use the RGB colour model but are not tagged with any specific ICC colour profile. When such files are opened in another application the colour is almost guaranteed to change as, as without that ICC profile reference, the pixel values could represent almost anything. The same values look completely different in sRGB, Adobe RGB and ProPhoto which are all RGB working spaces. On opening and untagged file, other applications either treat untagged images as sRGB (common in browsers) or apply the currently application working space which could be sRGB, Adobe RGB, ProPhoto etc (this happens in Photoshop).The way to get back the colour as seen in Fresco is, in Photoshop, assign the monitor profile for the device in which the image was made, then convert to a standard RGB working space (e.g. sRGB). All this could be avoided if on Export, Fresco carried

Hi everyone, I'am looking for a way to make a layer visible for me but invisible for the time-lapse record, anybody has a solution? This function is called private layer in Procreate and enables to produce very nice videos. If it doesn't exist I'm really looking forward tis improvement! Best regards, Anne-Raphaëlle [Renamed by Mod]

Bonjour il n'est plus possible de copier et coller un, ou plusieurs calques d'une illustration vers un nouveau projet, je m'explique: j'utilise une base d'illustration commune entre chacune de mes illustration comme le cadre, le titre et le thème. Je le fait pour l'Inktober depuis 3 ans et surprise ce n'est plus possible.

I can see the option to adjust the input sensitivity, but the range isn't variable enough. In other drawing apps, I can adjust the sensitivity to be extremely light, and get expected results – but in Fresco, at the lightest setting, I have to really push the pencil against the screen to use many brushes. My finger seems to be better, but this isn't suitable for accuracy.  Has anyone else experienced this? Hoping that more advanced settings will become available?

Hello!Every time I'm using the Transform (ctrl + t) tool, the program Adobe Fresco crash. How can I resolve?

I saved a story page I drew in Adobe Fresco on my iPad, but I can't open it again. The program crashes and freezes frequently while I'm drawing. It's started corrupting my drawing pages very frequently. I'm truly upset. My efforts have been wasted. Is there a way to repair the corrupted file?

I’m extremely angry. I finished an illustration in Adobe Fresco and it was supposed to be saved in the cloud. But when I opened it again, it was only halfway done. However, when I checked the timelapse, it showed that I actually finished everything. I don’t know if I can recover my illustration, but this makes me so frustrated. Please fix your program. It’s ridiculous that it doesn’t save at all times.

I can almost never use Fresco on Windows 11 it is constantly crashing and never opens documents. I am working on an important project and it's frustrating that I can not work properly without the app closing. I have tried to restart and reinstall many times. What can I do to solve this issue? 

The freezing is more intense than ever. After 5 to 10 minutes of painting, I can't do anything but draw; everything else is frozen: colors, menus, brushes, saving, everything! I have no choice but to close everything with the X in the application window. No event viewer event logs are recorded, and no software is taking up too much of my computer's memory. I work on a:Surface Laptop Studio 2, running Windows.Processor: 13th Gen Intel(R) Core(TM) i7-13700H (2.90 GHz).Installed RAM: 64.0 GB (63.8 GB usable).GPU: Nvidia Geforce 4060 mobile. Can you help me?

Hello, I don't understand how to animate my drawing on the phone. Is it even possible? The description in the AppStore and other instructions indicate that it is possible to animate from an iPhone, but I don't know how to do it.

Hi everyone, I am a Fresco beginner user. I am using vector brushes and I want to change the brush’s thickness (size) or color or even exchange it with another vector brush AFTER I draw my shapes. But I don't know how to do this! Any advice? Also is there in Fresco something like a toolbar to show the brush’s size, color and settings while using the brush?  Thanks a lot in advance for your advice.  Bests,,Lina 

my adobe fresco crashed and I was making a frame by frame animation and now I can’t enter my animation on adobe fresco please help:(

I just purchased a Surface Pro 9. There is a TON of lag while using the Slim Pen 2, but no lag if i just use my finger. The pen functions with Photoshop perfectly... It only lags in Fresco. I have smoothing turned off, and have tried different brushes. I have also re-installed Fresco twice. Am i missing something?

When using Merge Down with an invisible layer, the contents of the invisible layer will be gone after the merge. This will happen regardless of the invisible layer's position relative to the visible layer. This also happens if both layers are invisible, i.e., both layers' contents are erased and you end up with an empty layer. I'm on iPad OS, Fresco version 6.7.0.