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Participant
October 4, 2023
Question

'Can't Find LInked File' but Acrobat can resave as Optimized and it's fine?!?

  • October 4, 2023
  • 2 replies
  • 346 views

I know about linked files. Been doing this for decades. But what I can't figure out is why AI, PDF and EPS files I get from others ALWAYS have this issue. I go to open them, dialogue box of 'Cant find linked file 'blahblahblah'" BUT, if I open them in Acrobat, and resave it as an Optimized PDF, the high res rasters and all vectors are present, and I can open them in AI with no issues.

This seems to have started recently with the 2021 updates. There's that import checkbox to not make them Linked, but even when that'd done properly, ILLUSTRATOR STILL CLAIMS the embedded rasters or copy/pasted vectors are not found -- not without the Acrobat workaround.

 

Is there a batch command or some other method I can use to process incoming art files so I won't have to do these unwanted Acrobat side quests?

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2 replies

Participant
October 4, 2023

ETA: The PDFs that raise a fuss in AI, open just fine in Affinity Designer, CorelDraw, and even Inkscape. So...this is clearly an AI problem.

Doug A Roberts
Community Expert
Community Expert
October 4, 2023

If they're PDFs saved with AI editing turned on, Illustrator will open the AI side of the file, which may have linked images.

If other software opens it, it will open the PDF side.