What are you referring to as "Content Page" would that be the page with the thread where I originally posted? The Main Illustrator section, or? While it should not matter now (since the moderator created this new thread branching off from the original one) I'd still like to know how'd I start a new thread since there seems to be no CTA button or section allowing me to do so.
Here is what I see in the original thread (no action section which is only visible while reading my inbox and has no start new thread option.
Here is my inbox action view (Tasks Tab is empty):
Thanks! 
As far as the actual issue is reported here, Illustrator crashed while I was in the process to take screenshots. The reporting tools had no known suggestions to help fix the issue nor stated what happened, therefore I cannot follow up with screenshot.
I am working on a mac with this OS version and hardware specs
My Photoshop version (open at the time Illustrator crashed
My Illustrator version:
After the crash I didn't restart the mac and after re-opening Photoshop and Illustrator everything worked as it's supposed to... hence will have to chalk this off to an odd issue which I have not been able to replicate at this time... I might update this thread in the event it will re-occur at later time
Thanks everyone for the help and tips provided here, much appreciated
Cheers!
AdChoices