Questions

Hi Guys,  I use Illustrator to make SVG vectors from JPEGs which I then use on a laser engraving machine to make jewellery. Since the 2025 update the image traces haven't been working. The best way I can describe it is that the image traces are no longer closed and the detail I need to engrave bleeds out. Before the 2025 update I followed exactly the same process and the image traces that were generated did not have this issue. I have attached a few images to better explain what I mean and if anyone has any ideas how I can replicate the older style image trace that was closed I would be greatly appreciative. Many thanks in advance

Have Illustrator 29.3.1. When I use the Measure Tool, a black dialogue box appears with the Message "Calculate area of selected shapes    Use the selection too to select the shapes first."  Nothing that I have tried will removed this box from my screen.  It blocks the toolbar unless you move the toolbar, and then if you try to use the Measure Tool again, it moves with it.

Bright red stars, error message:"Print Bleed extends graphic to bleed using generative Al and uses 1 credit per generation, unless you have a plan with unlimited access. You can turn it on or off in Preferences." I don't need AI to set a print bleed, can do that myself, and do not have "preferences" in illustrator. Do have settings. I did not ask AI to set my print bleed so don't feel I should be charged for it. Please advise where to find and shut this off so I'm not being charged. Thanks!

After the most recent update, the mobile and video artboard presets moved to the top of the list. I work with print mostly and switch from A4 to A3 in my artboards a lot and it was great to have them on top. Can I have this back? I'm attaching how it looks like now. The print presets are way at the bottom and I have to scroll past all of these that I'm never gonna use. At first, if let's say I create a new A4 document and then click on the preset, it's automatically scrolled down to the print ones. But if i then make a new undefined size artboard and click on the preset later, it's back to the top of the list which is filled with iPhones etc. 

Hi all,    I always use Adobe illustrator to convert customer-logo's to a DXF format, to use in lasercutting applications. This always worked wonderfull.   However, i just found that my Illustrator program won't let me give this option in the Save or Export settings.  (see images Attached)   Let me know what i'm doing wrong, i'm going mad 😛      Thanks in advance!     {Renamed by MOD}

I have an M4 Pro MacBook Pro with 48 GB of RAM, running macOS Ventura 15.5. I'm using the latest version of Illustrator 2025 (29.6.1). It takes around 20 seconds to move a single linked image, and the spinning wheel appears. In the end, the image does not even move. How is Illustrator even running this slowly? The file I am editing is an AI file that's 285 mb. I've added a video.

I recently updated my Illustrator 2025 to the newest version - v 27.9.3. I'm not sure what happened and can't seem to find anythign on this but my grouped objects no longer move together.  When I try to slide my grouped objects around the layout, the symbols in the group seem to move separately from the overall group which is very frustrating.  Is there something I'm overlooking that I can do to stop this from happening?  I have a screen recording of an example.

Software version 29.6.1 (64-bit)OS: WindowsVersion: 11.0Process Architecture: x86_64Built-In Memory: 32482 MB\As the title says, a recent software update has made changes to my preferences that have resulted in the loss of four hours of work.  Preferences>File Handling>Turn off Data Recovery for complex documents was turned on, and as a result, well... I'm sure you get what happened.   I didn't want to post because I get how difficult it can be to address issues in a complex software application and not disrupt performance or functionality, but I am beyond frustrated with how, after every update, there seems to be some minor change in function or features that have long been established.  Even though this specific issue has cost me hours of work, it's still what I would consider a minor issue, but as we all know, a singular minor issue is easy to overlook, but a string of them soon becomes a major issue that can't be overlooked. We have approached th

Hi everyone,I'm exploring a workflow where I want to:1. Convert an Adobe Illustrator design (saved as PDF) into a .jsonl format2. Modify the design automatically by editing the .jsonl file through a script3. Convert the updated .jsonl back into a PDF or Illustrator designIs this kind of round-trip automation possible with Illustrator, maybe through an extension or script?Also, do we have any method to automatically apply changes to Illustrator designs (e.g., position, size, colors) using an external script or data file?Any guidance, suggestions, or examples would be really helpful.Thank you!

My computer is Windows 10 and i use latest version of Illustrator CC now.There should be an label on upper left side of artboard that shows artboard's number/name,and X label on upper right side of artboard. But nothing shows in my Illustrator.I tried everything to solve this problem.I uninstalled and redownloaded Illustrator countless times, restarted computer, found AIPrefs file and removed it.But nothing worked. I did all of solutions exist in internet.What should I do?

I am working on an illustration that uses a lot of tapered strokes. I'm using the stroke width tool to make one end of a line wide and taper it to a point. It works great, up until the lines are more than about 2 inches long. Then they get pointed on both ends and wide in the middle, even though they have the same width profile applied. Has anyone else experienced this? Is there a solution, or a better way to achieve the same look?

Hi there — A week ago, a few of my Adobe products began lagging when attempting a click-and-drag with the direct selection cursor. I noticed it first in Illustrator, but then noticed it in InDesign as well. I primarily use Illustrator in my day-to-day, so I'm posting here. After a fair amount of Googling, I discovered many people with the same problem over the past few years, all who had different solutions presented to them (to varying amounts of success). I've tried all sorts of things to resolve this issue, but nothing has worked. So I'm hoping to get some additional insight here. I'll outline the steps I've taken below: The problem: Clicking on an object and trying to move it has a relatively huge delay on it. Trying to select multiple objects in quick succession also makes the cursor to "stick" causing some items to suddenly jump around. It happened suddenly and seemingly randomly one day after lunch. It's very frustrating when designing complex boards. Version

Using a company laptop, currently when I move any object/text/shape/etc on an artboard it lags and then becomes attached to my cursor without me holding down. Essentially, I am unable to click and drag anything. I checked, and all of my "snap" settings appear to be the same on this new work laptop and my personal laptop, but I am able to click and drag as normal. The version of illustrator installed is the same as well. How do I fix this? 

In 29.6.1, I faced a major major major issue.All those files where an object has double transparency effect - For example1) Apply MULTIPLY effect (Try applying on a gradient)2) Group the object with self (CMD + G)3) Apply SCREEN effect Result - Totally broken preview. Tried changing color settings but no luck. Eventually rolled back to 29.5.1 and it worked.  Anyone else facing similar issue? Any solution?Any suggestion please.  Cheers!!!SK

The same color under two different swatches is apparently considered two different fills. I guess I understand why but this is a huge issue for me when using select samefill, because I am importing DWGs that assign differently named AutoCAD fills to colors, which differ from drawing to drawing. is there anyway to mollify this?

Hello! I wanted to see if anyone knew how to create knockout text or the cutout text effect in Illustrator when using an image. I've attached the image and text I'm trying to cut-out with a black fill. I'm able to use the Minus Front command in Pathfinder when I'm using a shape, but when I try with an image, it never works.  I was able to kind-of acheive the goal when I used a mask in the Transparency panel (I unclicked clip and invert mask), and the text was cut-out. But when I went to add a drop-shadow to make it look better, the drop shadow only went arround the image, not into the cutout, as shown in the other attached image. I usually have a lot of trouble making Minus Front work; most of the time it's because the layers are arranged wrong. But, in this case, I have converted the text to outlines, created a compound path, made sure the text is at the front and the image is at the back but the Minus Front command still won't work. The drop shadow effect is

I need to redraw a number of celtic knot inspired designs such as the one I have atatched below. None of the designs align perfectly, you will notice that if you follow a particular angle in the design that it doesn't carry through correctly as in it's thicker on one side than it is on the other etc etc. What would be the best and easiest way of doing this? I tried with the new curvature pen but probably not doing it right. Any help would be greatly appreciated! Thanks

I've just had to upgrade my laptop and it now has Windows 11 (rather than 10) and i'm now having issues setting the paper type in Illustrator.  I follow all the usual steps of going to Print>Setup> More Settings>Paper Type The material I print often requires multiple copies, which need to be printed individually, then checked, before printing another - mainly due to the thickness of the card required and the manual feed mechanism of my printer. It all has to be done by hand one by one. Previously on Windows 10, when I set the paper type (thicker paper), this would remain until I closed the document I was printing. Now, every time I print, I have to go back through the whole process of Print>Setup>More Settings>Paper Type because it doesnt remember the setting for the document, even though i've not closed it, or done anything else.  It is incredibly frustrating and taking so much extra time! Any help would be thankfully received!&nbsp

It seems Adobe have changed the way Gaussian blurs are applied in later versions of Illustrators (feel free to correct me), not a problem until you have clients that only use older versions. We can get around this by using the blurred graphics as opacity masks rather than live  elements on the top level, but does anybody else have a better workaroudn for this as it's all becoming a bit of a faff. We've now also got clients using slightly newer versions of Illustrator that are also having the same problems. You don't even need change the graphic, something as simple as changing the swatch colour applied from an RGB preview to CMYK screws it.

I`ve tried to save some archives to pdf and when a click on another format to change from .ai to .pdf I receive a messege:The file save operation failed.The file save operation could not connect to the open and save panel service. And the it closes the saving windown. I tried a lot of things alredy, the basics, i dont want to reset my mac again, please help!

Hi, For a while when i open the illustrator it gives this blank screen. Deleting and reinstalling didn't work at all.

Please make the Prefix text box on the Export for Screens window wider.When working with strict naming conventions longer prefixes are often needed. This box is very narrow, and would benefit greatly from being wider.It is part of a fixed-width panel with nothing else on the same row, so the space to the right where it could be expanded is being used for nothing else.Please widen the box to the panel width as it would be a good quality of life improvement that would not impact any other functionality. Thanks.

A few years ago I created the attached image. I cannot figure out how I did it. I need to create an image using the same process but the layers in this one gives me one layer, about 100 paths in a group, and a black rectangle behind the image.  I am drawing a blank this morning on different terms to search for in this discussion community. Appreciate the help!

Hi,After installing the latest update, Adobe Illustrator crashes immediately on launch with the following error message:"An unknown error has occurred (18 020). Adobe Illustrator will now quit."I’ve already tried restarting my computer and reinstalling Illustrator, but the issue persists.Running on Windows [insert your version, e.g., 10 or 11].Has anyone else experienced this after the recent update? Any ideas on how to fix it?Thanks in advance for your help!

※メモ帳からコピー＆ペーストしたところ読みにくくなりましたので、書き直しました。毎々お世話になります。若干混乱があり、お問い合わせさせていただきます。素人です。→JpegやPngとEPS、PNGの違いは理解しています。未だCS6を使用しています。Adobeストックに投稿したところ、ラスター画像が含まれているとのことで門前払いとなりました。そもそも「ぼかし」を含んだ画像がベクトル画像ではないとの理解が私に無かったことが原因です。目的＞単に作成したオブジェクトをベクトル化したい。　→チャットGTPで調べましたが、追求するほどますます混乱しています。疑問点＞1．アピアランスを分割。　→そもそもこの理解で混乱しています。　→単純な「塗り」「線」も含まれるとすれば、ラスター画像との違いはどこで見分けるのか？　→作成したオブジェクトをクリックすると、ラスター画像がないのに「アピアランスを分割」が選択できる場合とグレーアウトされる違いは何か？2．透明部分を分割・統合　→1．と2．の関係を理解するのに混乱があります。　→そもそもベクトル化には効果がないのか？　→オブジェクトに「透明の分割・統合」を適用し、グループを解除し、分解して、不要なパーツ（複合パスなど解除の結果）を削除する操作はベクトル化するには誤った手順か？3．「ぼかし」はラスタライズ、「グラデーション」はベクトル。　→このあたりの境界？がいまだによく分かりません。以上の疑問がすでに素人だと思うのですが、もしわかるように教えていただければとてもありがたく存じます。