无法启动illIllustrator 更新了 删除首选项设置了 重启了 都没用

Hello @sunny_skill4974,

I'm sorry to hear about the trouble you're having with Illustrator. Would you mind trying the suggestions shared in this help article (https://adobe.ly/4g7E5RR) and letting me know if they help?

If the problem persists, kindly confirm the exact version of the OS/Illustrator installed, so I can better assist you.

Looking forward to hearing from you.

Anubhav