Questions

Hi all, I am using lightroom mobile version 8.2.2. on an iPhone 13 Pro.I tried to create a version of an edited picture in order to be able to revert back to it. My plan was to edit the picture specifically for print, then revert back to the version I created. immediately after creating the version I encountered a "waiting on settings" error. Trying to relaunch the lightroom app or phone won't help. The error message states: This photo is missing settings from "iPhone" on 29 Mar 2023 at11:37:21 that need to be downloaded before it can be edited. I am using the same phone. I am afraid to reset the picture as i would loose my edit.I already created a test print with my lab, and the point was to adjust the current edit, to improve the print. If i need to reset, the whole exercise was for nothing. When I look at the thumbnail view, the edit is still applied!  Please help me get this edit back!  

¿ Se puede editar un video mp4 en Lightroom que dure una hora aproximadamente ?

Is Adobe Cloud storage completely separate from Creative Cloud storage? When viewing files via Adobe Acrobat Pro, I can only see those files that are stored in my Adobe Cloud. Is there a way to also access my files in Creative Cloud, via this route? Alternatively, is there a simple way to drag a folder of files into Adobe Cloud, rather than having to upload each file individually?

This is for Lightroom Mobile:I'm not sure when this happened since I hadn't looked at my previous edits, but I was going back to some pictures from 2022 and noticed that all my "edits" are gone. On some pictures I know were edited, the Before and After are the exact same. I know it wasn't like this before the update but I am curious if it deleted all the work I had done last year. I also looked on lightroom.adobe.com and they are also missing from there as well.Has anybody else had this issue?

I shoot my images in Raw and I've had no problems but suddenly when I edit and try and save as JPG with watermark it won't save the edits. Help please. 

If I convert my RAW library to DNG will I lose all of my Lightroom edits?

Lightroom doesn't save RAW images in high resolution anymore Actually images I save like ( DNG) RAW are very low resolution and not good enoughI wish Adobe add an option to allow me save RAW images in costume resolution like jpg or tiffFor android 

Hola buenas tardes , quiero editar una película mp4 de duración una hora más menos , pero el sistema no me deja , cómo lo puedo hacer , está en el PC notebook Lenovo con Windows 10 que tengo ¿ Hay alguna solución? 

Hello,   I have found this: https://developer.adobe.com/lightroom/lightroom-api-docs/api/#tag/Catalogs But If I asked this API I get a response like this:   { "base": "https://lr.adobe.io/v2/", "id": "0c1b1a9b4a4f420c9...", "type": "catalog", "created": "2019-11-05T20:57:14.445760Z", "updated": "2022-07-20T17:52:43.688069Z", "links": {}, "payload": { "name": "pictor_photography-v11.lrcat {DAA67135-665E-4504-BA73-C93...}", "profiles": { "favorites": {} }, "settings": {} }, "subtype": "lightroom" }   This seems to be my old Lightroom Classic catalog. I found the pictor_photography-v11.lrcat on my MacBook. What I need to access is the catalog using in Lightroom CC (the new one). The ctalog I am using on my iPad, iPhone and so on. Is there an API to access it?   Thanks in advance Thorsten  

My cloud storage for Lightroom has been full for a while now. I use an external harddive to copy all original files. Unfortuantly, that harddrive has died. I have now lost photos as it is saying they are unavailble due to being corrupted, missing, or modified. I cannot sink them due to full storage, and they will not move across to my new harddrive. I really need help as I am a photogrpaher and I have clients who need their photos - Please someone tell me there is an answer to restore these 'missing' edits!  Also I cannot delete other images to clear space, as I need them for work!!

I am downloading smart previews to "store locally" on my Galaxy Note 8 (SM-950U), Version 9. Using an SD card with 250GB free space.Download speed tested at 50 Mbps on this device. However, it takes over 8 minutes to download 50 smart previews!Two other Android devices tested using the same internet connection took only 25 seconds per 50 smart previews.Are there known issues with this device or Android Pie?Thanks

Why would you offer a free 7 day free trial to access premium features like "masking" and then not provide the ability to use it? I was really excited to finally find a video editing app that would allow me to mask or lighten up just my person in a video and if the app is good enough, I would be willing to pay for it however, you don't even give the option to try out those features. why would anyone purchase anything if they don't get the features to try?

The other day i just got Lightroom downloaded and was exited to use when i couldn't click the import button, it was greyed out. I've tried reseting the prefereces but it didn't do anyhting. Thanks Noah

Hey everyone! I've been trying to figure out how to add Pixieset (a photography website to send galleries to clients) on my "connections" tab - Im using a windows laptop with chrome as my browser but also have the app installed. "Connections" allows you to upload your photos from lightroom onto other platforms. When I reach out to customer service I'm being told I need to reach out to Apple Support to figure it out because thats where I purchased my subcription from ???

My photos disappeared after syncing Lightroom. These were for a client. Contacting support is impossible. Not only did their product cause a disaster, I can't reach anyone that can help. The customer service is incompetent and nonexistent, which is even worse than the issue I needed support with. Good luck to everyone.    

When I export photos after editing the image often is grainy, especially when I export at 100%. Is it better to export at 80 or 90%? I have attached two photos, the higher Mb image is grainer and can be seen in the background. Thanks for the help, I am new to photo editing and photography. 

Hello, I just switched from android to iPhone and I've signed into my creative cloud account where I have a subscription that includes LR and the mobile app, but it doesn't recognize that I have a subscription and will not let me edit raw photos. Whenever I click on my profile or anything locked behind the subscription, it just says "something went wrong. Try again after some time" but it's been like that for 2 days now and signing out and back in does not fix this issue.    [moved to the correct community - Mod.]

I'm hoping someone can help me with an issue I just started having with Lightroom.  When I import photos to Lightroom and am viewing them in my library the color is exactly how it was shot in my camera.  All of the settings are the default settings and I have never messed with any of the import settings on Lightroom or my camera.  However, when I go into develop mode the color of the photo completely changes.  The contrast is severe and it warms the photo up so much it's not even recognizable from the original.  Does anyone know how to fix this?  This started happening suddenly after a Lightroom update and I cannot figure out how to get it back to looking like my original photographs when I go to edit them.  Below are some screen shots of the before and after. Help!

Hi, I have a problem with opening Lighroom app on my macbook. I have just installed it by Creative Cloud and when I click "open" nothing happens. I haven't got the problem with the rest of apps. For example photoshop works perfect. Any ideas?

using mask facility in Lightroom I have made adjustments to an image using one layer.  I can see the changes on screen but when I click on edits to make global I lose the mask changes.  I am obviously missing a step.  Can some tell what the steps are.

How can I upgrade? Do I have to wait for my current mobile-only LR plan to run out? Or can I 'upgrade' right away?

Hi! I went and purchased a pack of presets today, but when I tried to import it, it tells me that every single preset is either duplicate or invalid. I've installed presets before and didn't have this problem, so I don't know what's going on. I'm using a Samsung Galaxy S21 so maybe that has something to do with it? I just got the phone today.  Any help would be appreciated!

Hello! I have camera Nikon D750 and macbook pro, always used Lightroom to import photos from camera and never had any issues. Week ago I updated my macbook pro and now whenever I want to import photos to Lightroom from my nikon d750 nothing happens, Lightroom shows that there are no photos. I tried the same camera to import to image capture and there shows all photos. But that is not a sollution as I need now first upload photos to computer and only from computer to Lightroom. Tried all the possible ways, even installed Lightroom from new, ticked all boxes to allow for Lightroom to have access to my photos and folders, nothing, nothing, nothing. It annoys me cause I never had an issue, only after updating computer. I don't want the same photos uploading 2x and after deleting, as RAW files take a tonnes of space. Please, please help me to find solution. Thanks

I have lightroom premium on my cell phone and the remove tool from the recovery tab is gone

I'm using a pro model iPhone with 3 different camera lenses. I've been trying to test the camera function in the free version of Adobe Lightroom mobile, but with limited success.  I have two questions please: 1 - I have only been able to switch between the telephoto lens and the wide angle lens on my phone using the Lightroom app, but I'm not able to enable the standard lens to take photos for some reason. Is there a way to take photos using the 3rd camera lens with the Lightroom mobile app? 2 - If I pay for a mobile Lightroom subscription, which then allows me to upload my photos to the Adobe cloud, then how can I download the DNG photo files onto my desktop computer from the Adobe cloud if I don't have a subscription for the standard Lightroom desktop program on my desktop computer? Thank you kindly for any assistance you can offer.