Questions

Sometimes the Rest button on the mask section is not clickable; I don’t know what triggers it, closing and opening the program again fixes it.

First off, I love Lightroom Classic.  It does everything I need, and more, and I’m finding it gets better and better with each new feature.  I use it when I’m able to finish work at home.  It works in my workflow fantastically.  Since I need to submit photos in real time, I started making a transition to Lightroom Mobile (I think) or Lightroom Cloud (?), on my iPhone 16 plus.  I then needed to be able to see the work and write the captions using a bigger platform in the field (I’m a photojournalist), so I’ve been using an iPad Air 13 that I just purchased.  I’m having all sort of issues replicating how I used my iPhone.   I just can’t seem to figure out where/what I’m on, when I’m using LR on different hardware + devices.  The features are different on the version of LR on my mobile phone from my ipad.   And, the biggest issue is, I spent a great deal of time on my iPad, creating my caption, title and key words, and now I’m finding that none of it exported when I created JPGs to submit

I don’t have a question but since for some reason “Feedback” brings me to a troubleshooting page, I think you have some things confused. So, some feedback I have is that I miss the Loupe mode that Lightroom “Classic’ had where I could see image settings on my phone. Having to pull up a separate pane to see this sucks. Maybe I’m the only one that thinks this, but I’m trying to provide some feedback. Just another feature that got removed from the best version of Lightroom before Cloud BS took over. 

My Lightroom web is out of tools; it has no tools to edit. Why?I had done everything, restarting the cache. i use Linux; I can't use the software version. I rely on the web. i pay for this and this happens to me :(( 

Everytime I try to use ‘Denoise’ on multiple photos, it works. Then i try to view those photos and i get hit with this message ‘Some AI settings need to be updated...’ click ‘Update All’ and NOTHING works.

Hello,I've lost access to my lightroom edits due to new license (new profile) on android device, however on the same email. I didn't uninstall/reinstall the app, but only logged in again to new profile, so the data should be on the device, but I can't select old profile in the lightroom app anymore. Please help, edits are important for me to migrate to new profile.

I have been using the same desktop computer with my Adobe Creative Cloud apps for more than 5 years.  With the most recent update(s), I cannot get Lightroom to work without freezing at a random moment.  When lightroom freezes, it locks everything up and I have to reboot to get Lightroom to close completely so I can relaunch it, etc.  Here’s my system details:Dell XPS 894011th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (2.50 GHz) processor 16.0 GB (15.7 GB usable) RAM 64-bit operating system Windows 11 Home, 25H2.  OS Build 26200.8037 Windows Feature Experience Pack 1000.26100.300.0 AMD Radeon RX 5700 - Driver version 32.0.21043.1005 Intel UHD Graphics 750 - Drive version 32.0.101.6078 I have tried installing and unistalling Lightroom mulitple times.  I have also restored my PC from scratch, downloaded drivers from AMD and installed those.  I have also tried using an older version of Lightroom.  What happens is Lightroom launches as expected.  I can navigate and browse for images to edit/

I purchased presets online from a verified source, but ever since importing them into Lightroom, the whole system has been bogged down, glitchy, and has also crashed. Is it using too much memory, or did a get corrupted files? The presets are from Luxe Lens.

One of the main reason I and many others stick with Adobe, is that with Portfolio it offers a built-in portfolio website builder. Since I have created my website four years ago, no updates have been made to the system and it’s starting to feel out of date. Adobe really needs to keep this feature up to date if it wants to keep users from ditching Adobe for a cheaper alternative and different portfolio website provider. Edit: I have no idea why this post has been moved to the Lightroom board, but the fact that there is no dedicated Portfolio board underlines my point.

how best to subscribe to PS when I already have LR on my desktop? Are they two separate subscriptions or is there a package deal?

Bonjour lorsque je fais des réglages sur une photo puis que j’utilise l’outil crop, tous les réglages sont remis à zéro. Quelqu’un a le même problème ? Merci d’avance pour votre aide. Bonne journée. Version iPad 

I have successfully upscaled both raw and jpegs a total of eight times using Generative Upscale in Lightroom v9.2. Everything worked perfectly, until yesterday evening when I received a “Service Unavailable, try again later” message. Thinking the server might be overloaded with requests, I thought I’d try again this morning and I still get the same message.I know I have enough credits as the last time I upscaled I had 80 credits left, enough for 4 more upscales this month.So, is this a server capacity issue because everyone is trying it out? Or, is there something else wrong with the system?

With the new version the icons which appeared on the photos in the develop module no longer show up. No crop or photo adjustments.  Also the information above the photo with date, file size no longer appears

LR Classic 15.0 impromptu slideshow (not the full scale generate version) has always show a full screen image with the caption overlaid ONTO the image. I think I may have set it up many years ago. Suddenly I’m getting the image surrounded by a large pale grey frame with the caption underneath. I have struggled and got somewhere near but I can’t see how to overlay the caption onto the image. Any ideas on how to do this and which option I’ve pressed to mess things up?Thanks,John

Mid edit, LR will just shut down, this seams to happen if using an of the Ai, LR pre-sets or Mask features. When reopened sometimes the edit has been saved most times not. LRC doesn't seam to be having the issues so far. Computer Windows 11 is running the most up to date version of the LR programme as I only subscribed last week. I have done all required updates on both the computer and Adobe 

Hi there,I would like to clean up some storage space on my Mac and I noticed that most of my Document storage is taken by Lightroom files. Could you please advise me/explain me which of these is safe to delete? There are many backup Catalog zip files, can I get rid of them all apart from the most recent one? What about the other type of files?Many thanks,Lucia 

I switched catalogs last year and have been unable to use the cloud portion of Lightroom. I haven’t sync’d my catalog because there are a lot of photos I don’t have access to any more that are sync’d currently. I found out about Adobe Lightroom Downloader and was able to see the process and get it started. Well it turns out…“Your Lightroom account contains 811,487 photos, 1 videos, 0 deleted photos, and 0 deleted videos totaling 21.0 TB. Choose a download destination that has enough free space to hold these files.” I’ve seen people complain about 870GB download speeds… Is there a best practice to this? Any tips and info would be super helpful for a download of this size.

I would like to request for your team to optimize Lightroom and Lightroom classic to take advantage of multi-core performance, rather than rely on single-core performance. These programs have become so bloated and heavy that even with the latest, fastest, most efficient chips from Apple (M4 Max & M5 Max), routine tasks like selecting different items in the panel take up to 20-30 seconds to respond. This is unacceptable, and makes Lightroom almost unusable. Please optimize these programs to use more than a single core when editing. Make it an opt-in, kind of like the GPU acceleration in the settings. Simple, probably easy for your software engineers, and your customers will love you for it. Thanks! 

I want to share a photo directly to WhatsApp or wherever but I am unable to because  I can’t even export as either.  this is on Lightroom mobile on the iPhone

every time I go to export a series of photos with the same name the sequence number resets back to one, making it very difficult to keep my photos organized. 

I used to get notifications about likes unter the bell icon, then I was able to tap them and view/edit the photo, convert likes into picks.Now nothing happens, whats the point if I can’t work with them anymore? 

I edited a full resolution ProRAW 48mp dng file from the 1x main lens on my iPhone 17 Pro Max using the latest lightroom mobile for iOS on the latest version of iOS, using adobe neutral profile, and output it as JPEG. When viewing that JPEG file using my One Plus Open’s native gallery app, and the Google Photos app, it looks very different than when I use the same apps on my iPhone 17 Pro Max.  However, that same ProRAW dng file edited in lightroom mobile for android on my One Plus Open, using the exact same values and settings (adobe neutral profile, all adjustments etc..) as the lightroom mobile for iOS looked identical in viewing in my iPhone 17 Pro Max native photos app, and google photos app for iOS as it did when viewing in my One Plus Open using its default native photo app and google photos for android. Is there something different when it outputs/processed from lightroom mobile for iOS that’s making it look weird on the One Plus Open’s app?  It isn’t the display of the One Plu

Why does images I exported from Lightroom Mobile becomes less vibrant than the edited photos on the app? Do I have to change some settings?  

Bonjour à tous, je souhaite savoir si je neutralise la synchronisation de mon unique catalogue LrC principal qui est posée sur MacMini pour créer un nouveau catalogue LrC sur mon MacBook pour un voyage afin de déposer les photos dans ce nouveau catalogue temporaire le temps du voyage. Mettre en place pour ce catalogue voyage la synchronisation permettant de traiter le tri des photos du voyage. De retour à la maison fusion des catalogues par import du catalogue voyage dans le catalogue principal et remettre la synchronisation du catalogue principal en action.Ceci est il possible et sans aucun problème pour l’actuelle synchronisation qui est composée de plus de 30000 photos.Merci pour votre retour et aide.