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nelize_l
Participant
August 20, 2024
質問

MacOS Big Sur [Some features unavailable due to lack of compatibility]

  • August 20, 2024
  • 返信数 2.
  • 504 ビュー

Olá, Tenho a versão mais atualizada para o meu equipamento que é o Big Sur. Por causa disso, no Photoshop alguns recursos aparecem como indisponíveis devido a falta de compatibilidade com a versão do meu sistema operacional. Se não consigo atualizar mais o meu sistema por causa da idade do meu computador, vou ficar sem poder usar estes recursos??? Não existe como achar uma outra solução?? Haja dinheiro para ficar trocando de computador toda hora....

 

このトピックへの返信は締め切られました。

返信数 2

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
August 20, 2024

Adobe still has macOS Big Sur 11.x listed in the Photoshop System Requirements.

https://helpx.adobe.com/photoshop/system-requirements.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.4.0

 

It may not be becuse of Big Sur, but your Macs GPU and/or CPU don't meet the requirements like not having AVX 2 and so on.

 

What particular features are not working?

 

What model and year Mac do you have?

    N
    nelize_l作成者
    Participant
    August 22, 2024
    A ferramenta remover, por exemplo. Aparece a mensagem: é necessário ter Mac Os 12 ou superior.
    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    August 22, 2024

    Yes, that's a known requirement. The Remove tool requires macOS 12.6.3 or later.

    Ritoccare e riparare le foto (adobe.com)

     

    You're likely to encounter these issues when you try to run new features such as the Remove tool on a legacy operating system such as Big Sur. It's also likely that this version of Photoshop is the last which will support Big Sur.

     

    Any other tools you cannot access?

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    August 20, 2024

    @nelize_l You can still install Photoshop 2023 and version 22.1 via the Creative Cloud desktop app (Click the ellipses ... button next to Photoshop application to see "Other Versions").

     

    That is about it for options. It's not just that your OS is not supported with the latest version, it's more that your Mac GPU won't be able to support it as well.

     

    You don't have to upgrade your machine - it's in your control to choose to remain on that specific Mac model/OS but it also means you are choosing to lock in whatever version software was last compatible with it and not attempt to upgrade either without risking operability.

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