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DG. David Escalante
Known Participant
June 18, 2015
解決済み

Photoshop CC 2015 is so slow it is unusable on my system

I have no idea what is wrong here but this version of PS its horribly slow.

Here is a video i just captured about this issue:

http://cl.ly/2W0P381A1G1y/60fps-PSCC2015-slow.mp4

There is not difference with GPU enabled, there is no difference if I have or not rules enabled. I never experienced something like with with CC 2014.

MacPro with 12 cores and 64GB RAM

Its there something I could do to fix this?

    解決に役立った回答 ChristopherButler

    We have a suggestion we'd like affected people to try out.

    If you have slow menus or laggy commands, can you try turning OFF font preview (Type>Font Preview Size = None)?

    (If it was already off, and you still have slow menus or laggy commands, we'd like to know that as well.)

    Thanks.

    返信数 122

    goskippy
    Participant
    August 17, 2015

    Same slowness here running NMP 2013 6 core 32Gb Ram.

    Spinning wheel of death for minutes when saving.

    Illustrator, photoshop and indesign became almost unusable.

    Turned off Wi-fi and bingo! That restored a lot of the speed and stability.

    Participating Frequently
    August 17, 2015

    Adobe, let us know when this is fixed. My machine flies through PS 2014 no problem...but take almost 30 SECONDS to open the freaking effects panel: http://screencast.com/t/jlrOuqrm this is insanse and so frustrating!!!

    Participating Frequently
    August 17, 2015

    Also, Disabling font previews, library panels, changing history states etc – none of it worked for me. Only going back to 2014 did the trick.

    gener7
    Community Expert
    Community Expert
    August 17, 2015

    I recently helped a poster who had a 4GB psb file, and it was taking 4 minutes to save both to the local and external disk on a recent model Mac.

    What she found out was that by reducing the History States from the default 50 down to 20 greatly improved the speed. I've noticed this myself. So if Photoshop CC 2015 is sluggish for you, go into Prefernces > Performance and set the History States to 20.  Restart PS for the setting to take effect.

    Also look here: Optimize performance | Photoshop

    for more advice.

    Gene

    Participating Frequently
    September 28, 2015

    Its taking that long to save a 1500x500 logo for web.

    gener7
    Community Expert
    Community Expert
    September 28, 2015

    There are three ways to save jpegs or Pngs:

    File > Save As... choose jpeg or png

    File > Export > Export As... jpeg or png

    File > Save for Web

    Which is the fastest?

    Participating Frequently
    August 16, 2015

    I'll never again update any Adobe products when first released until I've waited a month to see what other people experience. That's if I continue to use Adobe CC. Photoshop has the worst lag of them all, but Illustrator and In Design are similarly impossible to use. I wasted a morning trying to talk to 'support' people who had NO IDEA what to do and whose first language definitely wasn't English which just adds to the frustration level as you try to wade through heavy accented questions, apologies and instructions. I would re-install the 2014 CC but I DONT HAVE THE TIME ADOBE! Having just worked a couple of weeks without a day off due to this incredible fiasco, I yesterday purchased and downloaded Affinity Photo and Affinity Designer. I feel my time will be better spent learning a new product which people are raving about, instead of persevering with a cumbersome crock which has cost me so much valuable time and money. Given that so many people are having these lag issues, how could they have not struck this during testing?????? Or perhaps they just threw it out there for us to test.

    Known Participant
    June 25, 2016

    overseas support is to blame - i guarantee u the adobe higher ups don't gotta deal with over seas support - overseas only cares about lying how great they are to adobe - i agree - make a better product and u will need less support monkeys !

    sfew that is horribly written overseas - nobody has the time to listen to overseas support and their horrble accents tell me they are 'sorry' for the one thousand-th time

    jacograaff
    Known Participant
    June 30, 2016

    So I installed the newest updates - and 2015.5 photoshop is running smoothly - the 2015 version is still unusable - i can now at last use the newer PS - just did not have time to complete wipe and reinstall windows and all my other apps the last year - too busy.

    The UI is not laggy.

    In the meantime...

    Affinity - Sign up to the free beta of Affinity on Windows

    FrancisDC
    Adobe Employee
    Adobe Employee
    August 7, 2015

    Has anybody discovered, or even speculated at, root causes of the CC2015 slowdown (or if it is a global problem, not just limited to a small group of users)? I'm not talking about "fixes" or stop-gaps like turning off rulers or reverting to CC2014 (which I have, btw), but the reality of what could be bogging down CC2015?

    Note:

    Since I pulled CC2015 I haven't experimented with this, but my co-worker turned off his wifi connection and claims that it ran at more normal speeds. Again, this is certainly not a fix or, hardyhar!, a "feature", but could give an indication as to where the problems lie.

    Hey, I have faith that Adobe is all over this, so I don't mean to tell anybody their business. As a fan and everyday user, I only hope that it is rectified soon.

    DG. David Escalante
    Known Participant
    August 10, 2015

    I just tested Photoshop CC2015 on a Windows PC (Windows 10) and it runs... it runs like a dream come true, its extremely smooth and responsive, and its running in a standard HDD, not even a SDD.

    I have no idea if blame to Adobe or Apple, but the horrible performance in OSX still happening even with the latest CC 2015 updates.

    Adam Jerugim
    Inspiring
    August 17, 2015

    I'm curious what specifically is slow when you're comparing Mac & Windows performance with CC 2015?  You report that the app runs like a dream on Win 10, but sluggish on OS X.

    Have you tried:

    1.  Disable font previews - Type > Font Preview Size > None

    2.  Disabling Libraries panel - close the panel and quit and re-launch PS

    Do either help Mac performance?

    Thanks,

    Adam

    Participating Frequently
    August 7, 2015

    2015.0.1 release. Still not fixed. Sigh...

    Participant
    August 7, 2015

    Try downgrading to CC 2014 - works fine with me.

    Install a previous version of any Creative Cloud application

    Participant
    August 7, 2015

    Exact problem here. Tried everything mentioned and more. Retina iMac, full of RAM, SSD for scratch. This is awful.

    Help, Adobe!

    Participant
    August 5, 2015

    Yea it is very slow now. 8-( 5 other people here at Raydon also has the same issue. It's really bad. Almost not usable. Went back to later versions and I don't have the problem.

    Legend
    August 5, 2015

    Have you installed the latest 2015.0.1 update?

    Have you tried restoring your preferences? http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences

    Participant
    August 5, 2015

    Not yet, I was afraid too. I am using 2015.0.0.

    George W Palmer

    [ SPAM bait removed by admin ]

    Jia xun Yi
    Participant
    July 30, 2015

    +99999 horrible performance.

    if u get a good way to solve this problem ,please tell me .

    [ SPAM bait removed by admin ]

    thanks sir