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Participant
May 25, 2022
解決済み

Photoshop PNG exports have transparent rectangles

  • May 25, 2022
  • 返信数 2.
  • 262 ビュー

Hello,

When I export .PNG files, sometimes part of the image has rectangle parts that are transparent. As seen in the image below. It appears randomly in different places in the image, but it is always a rectangle and the same size. (As seen below.)

 

If I export the image again, the rectangle goes away.

 

 

I couldn't find any post about this issue or solution. I use the latest version of photoshop (this is happening at least for a couple of versions for me), using the latest graphics card drivers (tried different versions, game ready and studio), re-installed clean windows, and photoshop which also didn't fix the issue, also I believe project file is not the issue since it happens in other and new projects as well.

 

Any idea about the reason behind it and how I can fix it?

このトピックへの返信は締め切られました。
解決に役立った回答 hkaracan

Just a follow-up; turning off the GPU worked, but using PS without it sucks. So I tried different GPU-related settings, and turning off OpenGL worked. It has been working fine for two weeks, so I am pretty confident the issue is resolved. Thank you.

返信数 2

hkaracan作成者解決!
Participant
June 6, 2022

Just a follow-up; turning off the GPU worked, but using PS without it sucks. So I tried different GPU-related settings, and turning off OpenGL worked. It has been working fine for two weeks, so I am pretty confident the issue is resolved. Thank you.

TheDigitalDog
Inspiring
May 26, 2022

First, try disabling GPU in the Preferences (Performance preferences). Any better?
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"