Questions

This used to work fine. Now I'm getting the message - "Invalid credentials" "Please check email address and password, then try again". I'm 100% sure address and password are correct. I've also tried entering a different email address and password in "Preferences > Email". When I click the "Validate" button, I get the same message as above. Using PSE 2018 on a Windows 10 PC. Has this feature been disabled or?

Hi, almost every second day, my Mac (MacBook Pro with M1) hangs up and must be hard rebootet (see system crash report enclosed). Console shows that "PhotoshopServer [1271]" is the crashing process. I am in MacOS 11.4. Any idea? Which additional information do you need?

Hi there...I have created a slideshow in Elements 2021 and have attempted to add audio throughout the entirety of the show. Although all of the songs are all the same type of file, only some of the songs are playing...any advice?

Just noticed that if I leave my macbook pro in sleepmode with wi-fi on with the adobe files (catalog etc for PS elements on a sandisk 3.2 USB extreme pro stick) attached (PSE not active before sleep mode) the computer seems to use up the battery overnight quite a bit (~20% instead of maybe typical 1-2%)and the usb is somewhat warm in the morning. I see this even if wi-fi is turned off before closing the lid (sleep mode). If wi-fi is on and the adobe PSE usb stick is unplugged, the overnight consumption during computer sleeping is back to 1-2%. My computer is set to not check mail, notifications etc while sleeping.It seems that an activity monitor (PS adobe...?) is active overnight and using up battery power).Have others noticed something like this in their systems?

Good evening, community, I'm using PSE 2020 V18.0.There is a problem I have dealing with the position of the windows in the editor (expert mode).Say, I'm working with 2 documents. You always see and work with one of them, and when you need the other one you click on the it's tab above.Allright so far.Now I want to compare both pictures, so I click "window-->pictures-->side-by-side. Ok, everything works fine.But now I want to return to the beginning, that is to work with one picture in full sight and shifting to the second by clicking the tab. (to close one document and open it again or to drag the size to zero would be no convenient solution).There is no corresponding choice in the "window" menue, unless you choose the "all join in tabs", but this is grayed out.So what can I do?Reinhart 

Finally.  I decided to print my favorite macro photographs.  But, wait, a second.... Apparently, I need to use soft-proof, not available for PSE.  Googled it, I see a wide range of free and paid for soft-proof plugins.  Any advice?TIA

When I look for photos in Elements Organizer, I find videos under all media. I try to download pictures and it says they are already there.   [Moving from generic Start/Help forum to the specific Program forum... Mod][To find a forum for your program please start at https://community.adobe.com/]

I have upgraded Photoshop Elements Version17 & Photoshop Premier Version 17 to Version 19. As I no longer use version 17 can I pass the serial no.on to my grandson to use as he is trying to get into photography and this could help him get started.As I have bought this product i think I should be able to.My only concern is can I transfer the ownership to him so he can use his own account and password.

I am making a flyer with shapes and texts and pictures. The pictures are clear until I put them on this flyer. Same with the fonts and shapes. When I saved this to my computer the whole thing looks blurry. Any idea why. This never used to happen...  

Hello all, I had purchased Adobe Photoshop Elements 10 in either 2015 or 2014. I have lost the serial number to it, so I can’t register it with Adobe. Now in looking through my hard drive I have seen the result that it had been installed on my computer. In 2015 I did buy Elements 10, and in searching my computer I have some directories that was called PSE 10 and in there was 2 folders called (Elements 10 Organizer) and (Photoshop Elements 10) and in them were 2 files in it (PhotoshopElementsFileAgent.exe and platform.DLL) in the second folder there was another folder called (Required) in that was 1 file called (ADMUI3.fon). Why am I showing this to you, is to show you that the Adobe Photoshop Elements was installed on my computer! The computer has been upgraded with a new motherboard CPU and solid-state hard drive that contains the Adobe Photoshop Elements 10. What I am asking you to do is for you to look back in your records and find my serial number. I will include my contact informa

I tried to install photoshop elements 2019 on my windows 10 computer. I got the error message "Update required- Your browser or operating system is no longer supported. You may need to install the latest updates to your operating system." I have the latest version of windows 10 and there is no available update on windows update.    I managed to install it using command line with the setup.exe --silent==1 command, which I found on the community, and it worked. However, now it is installed, when I try to run the program, I am getting the same error message and I am unable to run the program. Can anyone help please, how can I run photoshop elements 2019? 

I am always getting emails ref freebees for Photoshop but most won't work with Elements. You guys do know there are a lot of Elements users out there that would like to get theses freebees too. I for one am 100% disabled Vet and I can't afford to pay monthly for Adobe Photoshop. I remember when you could buy it as a standalone software no cloud needed. But now I can only get Elements but I don't see much support when it coms to freebees for Elements., like the Simple, sophisticated silhouettes, and the Free chrome effects. It would be nice to include  us Elements useers in some of theses. Thank you for your time Leon 

Anyone with experience in upgrading from windoes based PSE 10 (or even earlier) to the most current version 21; specifically migration of the organizer?  Did all of the tag data move over seamlessly?

Dear community, I am new with PE and used to an old version of PainShopPro.In PSP I used Dodge and Burn as a global filter for the whole Image: One click and its done.In PE I need to use a brush and have more control about certain areas for dodging and burning: Thats a new world.Unfortuntaly when brushing areas, overlays sometimes happen and the dodging/burning will be used multiple times. As a result I get stains. Is there anyhow a possibility to limit the applying via multiple brushing?Thank you-martin 

I cannot process RAW files from the new Olympus OMD EM1 Mark III in Elements. The issue is the version of ACR supported in Elements. ACR 12.2 released in April does include support for the Mark III, but Elements only runs up to ACR version 12.0.   Other than converting Olympus raw files into DNG or TIff, is there a way to force Elements 20 to recognize the most recent version of ACR? Or does someone have an idea when Elements will be updated to include ACR 12.2?   Thank you

HI there, I had gotten PSE on my windows vista computer more than 6 years ago, and I recently upgraded to a windows 10 OS. Is there any way to get my program transfered or downloaded onto my new laptop without having to pay for itagain

Hi,  I am trying to share PE 2020 between my desktop where PE 2020 and my laptop. I have successfully succeeded sharing using "Nearby Sharing" but when I try to run PE 2020 from my laptop, I get the following error message:  Note that "platform.dll" is present in my desktop folder and I use Win10 Pro. Can someone help? Thanks,

Hello! I'm a big fan of the adult cartoon South Park and i downloaded a South Park fourth grader character base a year ago, unfortunately, i ended up losing the original base but i was able to find a copy in my iPad on Affinity Photo and i exported to PSD in the desktop version of the Serif app. Everything went fine until i noticed one glaring issue...the bare arms were like this:   I subtracted the arms but sadly, when i try to move the right arm folder, the bare arms doesn't move and yes i checked auto select! I turned off this function before but still doesn't work. and is not just the bare arms, i also subtracted the bare forearms and they don't work as well.At first, i thought it was a problem with Affinity Photo but i could move the arms folder just fine without any issues with both the copy saved in Affinity Photo and the psd file that i exported from this software.Afphoto filePSD fileCan someone help me to fix this issue?

Password is now being requested to open a PDF in Photoshop Elements that I had been able to open previously. Any suggestions, settings?

I HAVE BEEN USING PHOTOSHOP ELEMENTS 10 FOR ABOUT SIX YEARS WITH NO PROBLEMS BUT SUDDENLY WHEN TRYING TO USE THE  CLONE STAMP  TOOL I GET THE FOLLOWING MESSAGE ;-"UNABLE TO USE CLONE STAMP TOOL DUE TO PROGRAM ERROR"I HAVE TRIED SEARCHING FOR AN ANSWER TO THIS PROBLEM WITH NO SUCCESS, CAN ANYBODY HELP, I WOULD BE MOST GRATEFUL.

I want nothing to do with iCloud so does all my work stay on my computer, including Elements 2021 itself 

I scan in my paintings at 600dpi, so this is not a digital art or a photograph. I can't mess around too much with anything otherwise the texture of the painting looks off. I usually just scan in, heal any hairs that got stuck in the painting or other imperfections, and then adjust the image to more accurately match the actual painting. I use a Canon Pixma Pro 100 to print, I have all the accurate ICC profiles for the 2 types of paper I'm using. One of the papers is a Canon paper so it definitely is not or should not be the issue.  I am using a Mac desktop that I JUST updated to Big Sur...before I updated the OS I had finally gotten my colors on screen to mostly match the print. Enough that it was difficult to notice the difference and usually only took 1-2 test prints to get it where I wanted it - now...now it's all messed up again. I've wasted a lot of paper and ink trying to get it to work right - it's not even showing much of a difference between RGB and CMYK printing at t

I am having trouble running my Adobe Photoshop Elements 5.0 on my new laptop. When I purchased Adobe Photoshop Elements 5.0 I was running it on Windows Vista Home Premium, but have since upgraded to Windows 10. I installed Adobe Photoshop Elements 5.0 on my new laptop and have had nothing but trouble. I was at first able to run the program and access my Catalogue through running the Trouble Shooter and selecting Windows Vista Service Pack 2 (or 3). However, since yesterday I can no longer access my program. If I try to open the Edit and Enhance Photos feature, the program freezes up on launch (where it says reading preferences)  and does not open. If I try to open View and Organize Photos, the program also freezes and says that it failed to launch the Catalogue. Several people told me to uninstall the Adobe program from my computer and re-install it. However, after having done so I am still having the same problems. Can you provide me with more assistance? At this time I have unin

How do I regularly and easily load new pics in iPhoto into Elements on my Mac?

Hi everyone I want to cancel my free trial on Microsoft but it doesn't show up under subscriptions and services any solutions