Questions

Ich habe eine Sonycamere welche das ARW Bildformat hat. Wenn ich diese im Photoshop Elements öffnen will, bkomme ich die Meldung dass, das Plugin für ARW fehlt und ich updaten soll. Das geht aber nicht, Das Menu update im Hilfemenue ist hell hinterlegtt, lässt sich also nicht anklicken. Ich bin in Adobe angemeldet und meine legal erworbene Seriennummer eingegeben. Was kann ich tun?? Danke für IdeenLies

when I view help-about photoshop elements-version I am told I have version 19.0, however, the update feature is grayed out.  I recently upgraded from elements 2015 to elements 2021.  Any guidance woudl be appreciated.

I have Photoshop Elements 13.1. I have created an album and dragged six photos into the album from the Media display of all of my photos. How do I hide them in the Media display without losing them from the album? 

Hallo,leider funktioniert die Installation von Photoshop Element 2019 nicht auf meinem MacBook Pro M1 mit dem Betriebssystem Big Sur 11.3.1. Die Lizenz dafür habe ich über den Cobra Shop erhalten, die können mir aber auch nicht weiterhelfen.Bitte um eine Telefonnummer um mit jemandem über eine Lösung sprechen zu können.  MfG K.H 

Hi, I have the latest 2020 Elements build, but I cannot open Olympus ORF files from my EM1 III?

I have Elements 2021. I am having a terrible time figuring out how to create a new folder so I can move some images from an existing folder into a new folder. Can anyone help?

I am using PSE 2021 on windows 10.  Periodically the thumbnail in the layers panel just shows the checked pattern rather than the items I have in that layer.  What can I do to prevent that from happening?  I didn't have this problem before.

I recently upgraded from elements 2015 to elements 2021.  I can no longer drag photos into albums??Any guidance would be appreciated. 

I am struggling with Metadata and IPTC information in Photoshop Elements 19.For example, I have a photo of “Walter, Mary and Emma in the New Forest 23 March 1935”.  The bit in inverted commas is included as a caption and the following categories and/or keywords have been tagged: 1935, New Forest, Walter.The photo is a scan of the original.  The date/time created and digistised is the time of the scan.  I have used the Adjust Date/Time feature within Elements so that it appears in the correct place in the timeline.However, when I add “Metadata to file” the date and time of the photo is changed to the date I added the metadata.  When I look at the info attached to the photo in “Finder” on the computer the date of the picture is incorrect, but all other information is correct.To try and get the full date shown correctly I tried adding IPTC information using the full date as a keyword, but this seems to delete the original photo and insert a duplicate into Elements.I ha

Adobe Photoshop Elements 202 / Win10 - zur Zeit dauert der Zugriff auf mein Drucker mehrere Minuten. Das ist nur PhEl202 so, andere Druckaufträge gehen zügig. Welche Einstellung ( Programm oder System )  hat sich verändert?Drucker ist Canon MG8150

Just recently my copy of Elements 18 does not close down properly so much so that I have to close it down via the Task Manager. I have uninstalled it and reinstalled it but this makes no difference. I wonder if anyone out there is having the same problem and if so have they found or could they suggest a solution?

Hi,I am using both Lightroom 6 and Photoshop 2018 on a WIN 10 Desktop. Primarily I Import and process photos in LR and want to use the Elements Editor for creative projects (layers etc.).  When trying to continue processing a photo from LR in PSE, a dialgo box opens with three Options: a) continue with copy including LR changes, b) use copy of original photo however without LR modifications, b) use original photo. Of Course it is option a) I want to use.My Problem: while options b) and c) work fine, in option a) the PSE Editor opens without photo Any suggestion how to solve this problem is very much appreciated!Greg

I have Lightroom 6.0 and Adobe elements 2021. When I try to copy a photo from Lightroom to Elements using Edit copy with LR adjustments it loads Elements but not the photo. After 2 minutes it goes back to LR with a message The file could not be edited because Adobe PS elements editor could not be launched. When i click OK it then loads the photo in Elements. 

I am a casual user of Photoshop Elements 15... so I cannot justify paying for a subscription or an upgrade right now... I am just sticking with 15 in spite of the following difficulty for which I have not been able to locate information even after much searching: Fixing or at least clearing the recently used files list. I am using PSE15 on a Mac and, though I found some help for Windows users, I have not located help for Mac users. If someone could point me in the right direction, I would be most grateful. Thanks!! Kevin

My (very) old Photoshop Elements 2 had a simple tool for creating a html-Photgallery. This galleries were easy to upload to my personal webseite.Now I use Photosop Elements 2019 which seems not to have this tool. Any possibilty to get such a tool for PSE 2019 maybe a plug in? GreetingsG. L.

I have 2021 PsE with organizer.I installed and the organizer took 3 days to scan the faces.Now when I open it the whole process is starting again. I dont understand why this is happing again. Can I find the catalog that finished and import it into the current one. I have tried looking for help but cant find or understand any answers.Thanks

Re-installed PsE13 but only get "2019" trial version.   ???

I've selected an album and I am viewing (media tab) in Album order. When I select the Places tab and then return to the Media tab, the view has changed to Newest. Is this a bug or am I doing something wrong?RikElements Organizer 19.0.0.0Core Version: 19.0 (20210126.m.155261)Language Version: 19.0 (20210126.m.155261)Current Catalog:Catalog Name: catalogPSE2021Catalog Location: C:\Users\rikbe\AppData\Local\Adobe\catalogPSE2021\Catalog Size: 459,3MBCatalog Cache Size: 3,4GBSystem:Operating System Name: Windows 10Operating System Version: 10.0System Architecture: Intel CPU Family:6 Model:14 Stepping:10 with MMX, SSE Integer, SSE FP, SSE2Built-in Memory: 7,9GBFree Memory: 661,9MB

It happened with all the tools when using the mousepad on the McBook that the image on the screen disappeare as long as the mousepad is pushed. Any solution on that?

Basically, the title says it all. I have just upgraded from 14 to 2021 and now I can't get my panel with Navigator, Info etc to dock at the side. It will dock next to the Layers panel, but that takes up far too much additional screen space. When I drag there is no blue bar except when it allows me to drop it as above. Any suggestions?

What does the red clock in the top left hand corner of a thumbnail mean.

I read somewhere recently that Elements 21 would no longer be a  one off payment, it was said that it could only be purchased with a yearly subscription which would require to be renewed every year. Does anyone know if this is correct?+        

When using Organizer and sorting by date (Newest to oldest, or Oldest to newest), my photos are not showing in exact date-time order.I know that the metadata has many date fields, and I'm wondering which one Organizer is using. (I'm thinking that Organizer is not using the camera original date and there is a discrepancy between that date and the date being used.)

I currently have an older copy of photoshop elements. I want to upgrade but also include premier elements. Can I do that for upgrade pricing? Thanks 

When I connect my Android phone and want to import photos into my PSE my phone is not recognised. How can I fix this.