Questions

At first, sorry for my bad English im from Germany I have a Question about the Gpu Acceleration in Premiere Elements 2021 I can see when i Render a Video that CPU and GPU working and has Power but..in the Seconds the Transitions comes the GPU Acceleration goes to 3 % and Rendering goes Slow Down Extremly. When the Transitions is finish The CPU and GPU Fires up again and it Render fast i mean GPU acceleration should be faster, especially for effects and transitions, but not slowerIn the System Monitor you can see at the Moments of the Transitions CPu goes down to 3 % Gpu 0 % Rendering without Transitions CPU has 58 % and GPU 65 % 

Installed on laptop with Windows 10.  Used before about a month ago with no issues on Elements (and more recently on Photoshop).  Now click the desk top icon and it only spins.  Tried reinstall from download version and says have to close out the one currently open -- which it is not (doesn't show up on Task Manager).  Tried some of the suggesetions of control alt shift with no luck.  Cleaned with ccleaner and disk clean up, shut down and restarted computer. 

Reinstall of recently downloaded Verion 2013 on my Windows 10 PC. On opening an existing project, a box appears entitled 'Activating Component', stating that the MPEG2 Component with a Serial Number 971487033296968281374346-0001-ADBE-PRE13.0-WINGB-EEF1 must be activated to use this feature.It instructs me to go to http://www.adobe.com/go/premiereel_encoder (but I receive a 404 error - ie doesn't exist) to enter the Serial Number & get an unlock key. This key is then to be pasted into the appropriate field in the 'Activating Component' box.Adobe support are unable to help - primarily they say because the software is old & no longer supported.Anyone able to do any better than Adobe support?

I created a slide show in Premiere Elements 2021 and can't burn it to DVD.  It is mostly pictures and some videos.  It is a little over 34 min. and almost 2.5 GBs.  When I attempt to burn, it encodes the media for the menu without a problem and when it encodes the media for the slideshow, it stops at 63%.  It gets there in descent time but doesn't get any further, even when I let it go over night.  I have not recieved an error message.  I just have to cancel burn.   I tried burning without a menu and got to 67% but it still stopped.  I also tried converting the HEIC pictures and mp4 videos I had to jpeg and mov. but it didn't help.  I saw something on here about turning off the hardware accelerator, so I tried that and got to 64%.  Anything I can do? Thanks

Hi, everyone,I have the problem that the audio display changes in the middle of video editing or when saving (see photo) and can no longer be edited afterwards.The audio can no longer be undone.Does someone know the problem and can give me a solution. Would be very grateful!Birgit

Does anyone know if AMD GPU's will be supported in the windows version of PE 2021? After all the problems with licencing (ended up in Adobe commercial circuit, rather than support 😞 ) I decided due to a number of non finished PE projects to upgrade to PE 2021. Only now to discover in hindside that my GPu is not supported. Yes, ignorant and naief on my end. Tips how to improve my PE performance without upgrading GPU are welcome

Could not download without having someone from Adobe to fix bugs. Miserable day. Never would have purchased. I have no extra time or energy for this to have happen. Now will see if I can clip a small Audio Video. Wanted to pay someone to clip the video for me but with this COVID could not find anyone locally still in business. Should have called the local College.   [Moderator note: moved to appropriate forum.]

Was 3/4 of the way through a picture compilation with static text titles when I suddenly could not edit in Quick Edit?   Unable to figure out how to get back Quick Edit ability for text, nor can I extend the length of time the text stays on the picture ... Thanks in advance 

Hello, I shot the following footage in slow motion (1/60 shutter speed & 59.94P) but playback on YouTube appears jittery: https://www.youtube.com/watch?v=D7neIAJ11QM  The clip properties show the Frame Rate as 23.976 so I think that has something to do with it.   Also, is this relevant at all?  I had the Project Settings both at 24fps and changed it to 30fps but both playback jittery. Any assistance you can provide is appreciated.  Thank you in advance!Rose

I've got Blu-ray drive with recording functions and Premiere Elements 2020. However the only option for disc exporting available to me now is DVD (burning and ISO). What settings should I make to switch Blu-ray on? Many thanks in advance.

As a information to whom it may concern. I have a version 15 of PE which suits my purpose well. I had not used for 10 months, and when returning to it a few days ago it id not start, although it always was perfect. Long story sort, several attempts uninstalling various bits/drivers and what not, I discovered the cause. My updated Radeon 550 is causing the conflict with PE15. Don't know who to blaim. When I switch of the Radeon the program runs.A not so nice side effected is Adobe now tells me that my license expired for to many installations. I did do many installations, but all on one and the same computer, as Adobe did not want to provide help because the programm was purchased nearly 4 years ago...

Bei mir wird trotz aller Aktualisierungen von Windows 10 immer wieder der folgende Fehler angezeigt:Nutze regulär den aktuellen Edge Browser.Mit Google Chrom wird der identische Fehler angezeigt.Hat jemand einen Vorschlag wie ich das Problem lösen kann?... bin leider kein Profi was die "Tiefen" von Windows 10 betrifft.Vielen Dank schon im Voraus

On opening APE 2021, I see an error message saying that I have an incompatible display driver. (see image attached). Per some posts on similar issues I have updated all my drivers direct from Dell and Intel, but no luck.The result is that when I open a project I am not able to see clips playing in the preview window. I can hear the sound and see the cursor line moving along the timeline as usual. I am running on a Windows 10 Laptop with all Windows updates also completed. Is there anything I can do?

Hello, When i export a vidéo, the 1650ti work in start but quickly the UHD graphic take over and the result is very bad. I thinkh my graphic card is not compatible with adobe premiere element and it is not recognized. What should i do ? I think it's very weird that adobe don't make this type of graphic card compatible, because it's not very rare or old Thank you by advance Kévin

Hi, I have Photoshop elements 12 and Premiere elements 12 installed. Due to disk space I want to temporarily uninstall Premiere elements. Can I later reinstall the same program on the same computer without any issues? I'm thinking of license issues etc. Thanks

Any help or advice would be most appreciated.I am running Adobe Premiere Elements 2021,with Nvidia RTX2060 graphics card which is on the list as supported.Driver version "462.59-desktop-win10-64bit-international-nsd-dch-whql"Under preferences/general in Premiere Elements,Use GPU is ticked.Detetected Graphics Processor (NVIDIA)GeForce RTX 2060Detected Graphic Processor(GPU) is supported.Clean install of any whql studio driver after version 462.59 results in the Detected Graphic Processor(GPU) coming up as unsupported,and therefore not using GPU acceleration.Is there any way to fix this?Once again any help would be most appreciatediated

I am trying to duplicate an already cut clip that was uploaded. when I copy and paste it changes the original clip also. I know you can duplicate the whole clip in the project assets but i just need the section i have cut out. Do i have to duplicat the cut both at the same time? That seems like more work. There has to be a simplier way. Thanks in advance

I am using photoshop premier elements video and have a text box open...trying to move around the text but it won't allow it . I dry your click and drag but that doesn't work and there is no 'move' ion or 'hand' .   All the text boxes are too close together.  Need to give space between them by moving them up or down accordingly 

How do I import lut .cube files to work with videos?It's telling me I don't have codec. Appreciate any help. Thanks! 

Hi,I'm using the new Adobe Elementary Premium 2021,as I noticed this program doesn't burn bluray, only dvd, right? I have to export the video file and record in what program?is menu making only for dvd in this program?   The program name is Premiere Elements Moving from Using the Community (which is about the forums) to the correct forum... ModTo ask in the forum for your program please start at https://community.adobe.com/

Hello, I copy the video frames to the timeline and the fillmu clip extends through all video tracks, from video 1 all the way to the music track. I would like the video frame to fit on one track, what should I do? Video frame 1920x1080GreetingsDarek{Personal info removed and post moved to correct forum by MOD}    

What is the latest instructions for downsizing JPEG photos for optimal reproduction in a standard or HD video?

Hi,   this is of interest to me. New user, recent purchase. Making a slideshow of photos, with music. Premier Elements 2021.  Every day I get at least one freeze when I do a Save-As.  I must kill it and restart, losing that work session.  Unbelievable.   I'm starting to suspect it is when I attempt to Add Text --Standard, between some slides on the video line.    Device name WINDOWS-UJJQILSProcessor AMD A8-7410 APU with AMD Radeon R5 Graphics 2.20 GHzInstalled RAM 8.00 GB (6.94 GB usable)Device ID 7C4F1DD9-DA8F-4DAD-AEF9-B6330EA5D351Product ID 00326-10000-00000-AA738System type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this display   Edition Windows 10 HomeVersion 20H2Installed on ‎9/‎18/‎2020OS build 19042.1110Experience Windows Feature Experience Pack 120.2212.3530.0   Thoughts on what this could be?   Thanks,   Mark M. N [Moderator branched and renamed title]

I’ve just installed a new drivers for my Nvidia 1060: Version:471.68Release Date:2021.8.10Operating System:Windows 10 64-bit, Windows 11 and APE2021 doesn’t see NVidia GPU. Instead it switched GPU acceleration to Intel 630 which is built in my processor Intel 8700k.   How can I change it back to Nvidia 1060? It was fine on older drivers What is very surprising I can’t still turn on ‘Hardware Acceleration for rendering, playback and export’ as APE says that appropriate hardware was not detected 😊 It is complete mess.   

Ich benutze Premiere Elemants 2018. Wenn ich Videos von meinem Camcorder (MiniDV) laden will, erkennt dasProgramm die Quelle nicht.Was kann ich tun?