Questions

Hi! I'm working on a time sensitive project. I have a MacBook Air, which I know already puts me at a disadvantage with working on video editing...but I'm still hoping you can help me.  Parts of my video footage go to a blank dark green screen during the playback, or when I'm trying to edit the video itself on the timelines. I've rendered like crazy. Some clips are fine, some aren't. Does anyone know why and how I can fix this? Thank you so much! 

I am trying to edit 4k go pro footage, when I try to reverse the clip my computer cant render it and drops almost all the frames. I feel like my pc should be able to handle simply reversing the clip? my computer:Ryzen 3800x]16gb ramRTX 2080

Hi,I am asking this question for a student, so I don't have all the background.  She said she keyframed the rubberband to reduce volume over an area in a clip and only one channel responded.  Both channels were working OK, but the volume was reduced in only one.  Is there a way to accidently lock one channel in PRE?  Has anybody run into this before?  Thanks.Zaffer

I'm struggling to figure out how to import and edit 4K footage from my GoPro Hero 7. I keep getting "Generic error has occurred" or something similar to that message. I am just testing the go pro for now. The 2.4k works, but wanted to use the camera to its fullest. I'm not the best at understanding all of the options. Maybe I don't want to record in 4K for another reason. Any help is appreciated. 

I ran Premiere Elements 12 on Windows 7, 8.1, and 10 since 2014. For Windows 10 I believe it was installed on 8.1 and converted fine. During the last round of substaintial Windows 10 updates Premiere Elements stopped working and I could not open the editor. Tried compatibility modes for Windows 7 and 8, tried reinstalling, used ccleaner to clear the registry, and tried all suggesttions in this thread. Crashes at "ImporterQuickTime.prm" everytime, when attempting to get to the editor. Now running the trial version of Premiere Elements 2020. It works and seems familar enough to get started. Will check Windows 10 updates for compatability mode fixes at the end of the trial or just upgrade.It is perfectly reasonable to upgrade after six years. That said I am still running Macromedia Fireworks MX 2004 on the same system. 

Hello, My premiere 11 film consists of more than 200 files. Elements says: media offline. I know where they are: in different directories/folders on a portable hard disk. Problem is it takes forever to relink every file one by one. I am looking for a way to do it quicker. Best is all at once. Or at least do it folder per folder (only 4 folders).   thank you. 

PROBLEM:  When analyzing faces in Adobe Elements Organizer, we cannot open the media (video or picture) for selected face by double-clicking. BACKGROUND:  Not sure why, but sometimes we can open the media for the face by double-clicking the face and sometimes we cannot.  What we suspect is that face recognition may be running in the background and is not allowing us to open the media for that face.  If this is the case, how do we stop face recognition from running so we can select the media for the desired face? Thank you for any help.

In Premiere Elements 2020, many clips can not be stabilized because the progress indicator text just does not get past "Initalization...". At some clips, Stabilization works within seconds. On a 30 seconds long clip (FullHD 30fps) I've waited for thirty minutes, without passing the "Initialization" state. So the issue cannot be because of long clips. There is no difference whether I pick "Fast" or "Detailed".My PC is running Windows 10 and is able to run PE fluently. Premiere Elements is installed on its latest version, as there are no updates available (Version 18.0 (20200130.daily.2070236)).I already tried a reboot and a restart of PE, and tried to remove and add Stabilization again, without results. I appreciate any help. 

Hi I have several clips on my timeline. I'd like to move up all of them up (I'm mean the video itself) by for instance 200 pixels but I don't know how. I can easily move them up separately using 'Motion' but I couldn’t move them all together. Adjustment layer can’t help here as it is moving applied effects but not video window. Any idea? Thanks

Hi, using APE-12 on  Mac. 10.14.6. Importing jpeg photo files at 4992 x 2808. Elements imports files and creates a movie with the same file sizes. However, there are no options under "share" to export as a 4k movie. Is this even possibvle with APE-12? Thanks!

Hi,I want to add Thai subtitles to a video I'm making. I have tried cut and paste from google translate and that just showed up as boxes with a x through it. I tried the same with character map and got the same result. I have also tried changing the font as I read that can make a difference but still no success.Is it possible to create Thai subtitles with Premiere Elements?Thanks

Had elements installed on my computer. Computer crashed during a storm. Sent computer to ACER to be fixed. Got computer back, no elements. Is there a way I can contact adobe to get it reloaded? I originally bought and installed it.

Hello,I use elements 2019.Can I import .srt subtitles file?How?Tnx.

Good day all. I purchased my Adobe Premier Elements 7 and 8 some 10years ago and my computer just died last week requiring me to reinstall this. I have the software but my serial numbers are not available on my profile anymore. Is there anyway to retrieve this from Adobe and why would it be removed from my profile? thank you for any help

I have tried many different ways but I am unable to create a DVD ISO file and save it to my hard drive.  I have over 3 terrabytes available but the message states (insufficient space available).  The settings show only 3.7 GB space needed.Has anyone else had this problem and how can I fix it please!Thanks

Dear Friends Okay I am making slow progress on premiere elements and this morning I am trying to understand how to apply the animations to the text. As you see from the screen shot I have an animation picked for the text I am creating but the apply option does not seem to highlight. I would like to use at least a few of the many options available am=nd am perplexed as to what I am doing wrong. Any help would be greatly appreciated. 

PROBLEM:  After previewing a picture or video associated with a face, from an unnamed people stack, we cannot return to the face stack listing to name that person.  How do we toggle back to the faces we are trying to identify or name? BACKGROUND:  As we begin identifying unamed faces, we open an unnamed stack and sometimes have to look at the associated media (picture or video) in order to positively identify the person.  We do this by double-clicking a face which brings up all the media for this stack with the desired photo or video selected with a check mark (wish it would just bring up the single desired photo). Then we must double-click the photo to enlarge it enough to identify the person or to play the video.  Once the person is identified, we would like to return back to the unnamed stack in face view, so we can name that person, along with copies of the same face. The problem is that when we back out of the media window, using the return

Hello All,I am very new to video editing and could use a couple of "pointers".  I am a member of a national car club and volunteered to edit a Zoom meeting recording of our board of directors and over 150 attendees (in webinar format).  I have two primary videos that were captured by Zoom. One is the speaker view and one is of the gallery.  I would like to intersperse some of the video of the gallery into the main video, sort of like B roll when the speaker refers to someone in the attending group.  I guess I need a few suggestion as to how to tackle this process.  I have rendered the timeline so that I can more easily see where my edit points should be, but still need some help with the rest.  I have previously used iMovie on my MacBook Pro, so I'm familiar with some video editing techniques, but felt that I needed to use something a bit more feature rich, so I got Premier Elements 2020.  Thanks in advance for any help that you can offer.&n

I have updated the OS to Catalina but the install still freezes at 2% and says that it will take 400 to 402 mins!!!

I have a number of old analog and digital video tapes that I'm trying to consolidate and turn into a few single videos. I imported them to the computer as .avi file and can successfully edit each one. But when I export them as .mp4 files, they do not fill the screen. The still maintain the same 4:3 aspect ratio, but are noticeably smaller. Example attached. What am I doing wrong? Thanks for any help.

I've just started using 2020 and want to burn to a USB stick to watch on TV. Can you tell me the best option for this - I am confused at to which to choose. In 2013 I could just burn to a file and then drag and drop.

Could someone provide me guidance on how to use the Difference Matte effect?  I can't quite figure out the correct way to layer the source, static background and destination background video tracks, which track(s) the Difference Matte effect shoud be applied to, and what should be designated as the Differnce Layer for each track (if applicable).  Thanks!

   I understand that when I install my second copy of Premier Elements on another computer, the files that I make on one computer will not sync with the other. Can I download  Premier Elements files to a thumb drive, and access and change them on the other computer, and vice versa?   Also, I bought my Premiere Elements license about a month ago. Since then I've seen packages allowing a purchase of Photoshop Elements at a reduced cost. Is it possible to have the earlier purchase grandfathered in and acquire Photoshop elements at a reduced cost now?   Thank you very much.

Hello,I'm new to Adobe premiere elements 2020 with a windows 10 pc. I recorded the screen while playing a Game with the Xbox Game bar and got this result when importing the video in premiere elements. The multiple image sections do not appear when the film is playbacked with other programs. This problem does also not appear with any other game. Can somebody give me a hint what is wrong? The game is played on a monitor with a resolution of 2650 x1440. Thank you very much!Best regardsStefan

When I import a mov. file I have audio however when I save the file there is no audio but a clicking sound. I have tried saving using different options but no luck. What can I do?