Questions

Premiere Elements2019をHDDからSSDに換装して処理速度を上げたいのですが、シリアル番号が見つかりません。再インストール以外でドライブを移動する方法を知りたいのですが。有ればお教え願いたい。よろしくお願いします。

Hi, when I export my video project timeline as AVI-DV (NTSC) the audio is in mono even though I have selected the stereo option (Adobe Premiere Elements 2020). Is there a way to export the audio in stereo ? The source audio track to the video is in stereo. Thanks.

I am re-posting my original problem with both Photoshop Elements 2018, and Premiere Elements 2018 as I have not heard back any feedback from my original post!  It may have been marked “Answered” by mistake.  Here is the original post and answers to this point: So I have extensively organized photos and videos using these programs, and also created several slide shows.  These videos used to playback just fine on my Asus laptop with the fastest Intel processor available in 2017, plust a Nvidea GEforce 950m graphics processor with 4gb of videoRAM.  Also 16gb ddr RAM.  Now, nothing but freezes and crashes with no video playback, or slideshow previews or playback!  I have already checked and changed the settings that should have cured this problem, and Adobe Tech support went on my PC for 3 hours trying to fix this, to no avail!  Other programs including VLC media player, and Pinnacle Studio playback and edit videos just fine, but this program will not wor

I have several mp4 clips I've uploaded to Adobe Premiere Elements 15 and most of them work perfectly fine but some of them do not play the video! Please help

I am using PE19 on a Windows computer. I have created a 1hr long video and cannot export it. I've tried burning it to a DVD which did not work so I've tried creating an ISO file which it says it does but the folder is empty. I am saving the ISO file to an empty folder on my C drive. I have also disabled the hardware acceleration and changed the main menu in attempts to export an ISO file but neither of those changes have worked. Any other ideas to try to get the movie exported and onto a DVD would be appreciated.

Hello Community, I am new to Premiere Elements, having only used iMovie in the past.  I am working on a project with 5 movie tracks, and when I import the last 2 files, the audio track has a 5.1 noted in the numbered audio track section and I cannot see any audio waveforms to work with to help line up and balance.I created a new project and re-imported the files, thinking I may have inadvertantly changed some global setting, but the same 2 files show the 5.1 notation on the audio track while the other 3 files and music background show up as before with their waveforms.I am at a loss for what is happening and would greatly appreciate some wisdom from those of you with more experience!!! Thanks in advance,Ed

Hi All, I have Adobe Premiere Elements 2019 on a Windows 10 64 bit desktop.  Every time I try to burn a project onto DVD, it says no burners detected.  I check device manager and my DVD drives are there.  I have reformatted the computer a couple of times thinking it might be virus related or some update error - still cannot get it to work.  Would anyone know what to do to get Premiere Elements 2019 to recognize my DVD Burner ? Any assistance would be greatly appreciated.  Thanks.

In tools, in expert view, I do not see movie menu.  I am using PE 2020.  Any idea why?

Hello (i'm French),i have a question about my Premiere Elements 14 (but also apply to most recent version) :i will soon make an edit with video rushs coming from different devices (like smartphone, tablettes, cameras...) so in different pixel resolutions and with differents codecs format. My final export will be for Youtube, mainly Quicktime MOV H264. I will add many effects to my timeline (like Cartoon NewBlue to make a watercolor effect...).I wanted to know, to optimize my computer performance and software during the edit, if it's better to convert all rushs before in all same format codec etc. to import them all in same codec in Premiere ? Or if it's better to import them directly with all different codec formats etc...What is the best for performance during the edit knowing i will add effects on my timeline.Thank you so much for your answer.Best Regards and take care !

I have premiere 10 elements and photoshop on my laptop.The laptop needs retired but not until I get a new one up and running.So I read I go to adobe and get a transfer form fill it out then they get back to me in 3 weeks or so.My question is how do I get a fully working version on my new computer?Also when do I get this version, is it only after they announce i qualify?

I have Premere Elements 12 running on an iMac with High Sierra 10.13. I am creating a DVD with menus using the Pan and Zoom template (although I am not doing any Pan and Zoom).  It only allows for 6 entries on a scenes menu.  In my case, 3 per line.  It looks like I could get another line of 3.  Is there a way to modify the scenes menu?  I don't see any other menu templates that allow more than 6 entries on the scenes menu.  I know that a 7th scene will automaticall go to a next scene menu, but if I only had 3 more I wanted it would be nice to avoid the "next" arrow. Thanks for any help. Rick

I have adobe premier elements 14. I'm trying to add .mov file but I get the message error codec missing. The file opens up in quicktime and I can import it to imovie. I have other .mov files that import fine. How do I go about fixing this?   Branched from an unrelated thread. Re: What is the diffrence of Premiere Elements and Rush?  

I used to frequently use these 2 programs on my old PC. Now I have new laptop, but I can't seem to find the download link for these. I bought the licence years ago but I should still be able to download the programs.thanks in advance,stuart

Hi folks. I had to reinstall Premiere Elements 14 as I was having some issues. Upon reinstalling, I chose to install it onto a different hard drive than before (same computer system). My serial number for the software was entered on installation and all went well. Now, when opening the program, I am greeted with the message;"The serial number is already in use by the maximum allowed computers. You need to deactivate another computer to use this product". This has been the only computer the software has ever been installed to, so I find it a bit odd. I've looked into my Adobe Account for ways to reset the allowed computers, but can't seem to find anything. Is there a way to have the approved "computers" reset so I can activate this new installation?Many thanks in advance! - Martin EDIT: I went back to the software, and closed the window which stated that the serial number was in use. It asked me if I wished to quit, I selected Yes, but the software stays open and app

Running  PE 2020. Sound MTS files accepted. However, adding sound effects to the clip is not possible

Bonjour,Je souhaite faire varier les durées d'affichage de groupes de photos pour la lecture dans la version 2020.Comment faire ?FBM

I could not import HEVC videos in Elements 2020.I have Windows 10 1903, I bought the codec, I deleted the cache, I updated my nvidia quadro card to the last driver ... In short, I followed all these steps:https://helpx.adobe.com/premiere-elements/using/hevc-decoding-on-windows.htmlAnd I can't import the files. I receive the message that the files are not compatible on my system and the previous link is shown. But it is not true, I can open the videos with the operating system using any media player but neither organizer nor premiere elements can play or manage them. Very frustrating because I have updated since 2019 for this feature.Regards.

数年前にプレミアムエレメンツ13を購入してデスクトップPCで今でも使っています。最近ノートPCも新しく購入したのでここにも13をインストールしようとしたのですが行き詰まっています。アドビアプリケーションの古いバージョンのダウンロードをするにはマイアカウントのページ注文履歴からダウンロードできるみたいなのですが何故か13のことが載っていません。13はもうサポートも終了しているので無理なのでしょうか？

Hi All, Premiere Elemenets 15 can't produce square videos for Facebook, but can PE 2020 produce them? It seems like a pretty standard format now but I haven't seen much conversation recently as to whether this feature has been included? 

Hi - i've tried exporting a video from prem elements a few times. Directly to Youtube at first twice, with no luck.i've now exported it to my computer and it's fine for 4 minutes and then it cuts out. Does anyone have any advice on what I can do to fix this please?thanks 

はじめまして。 動画に図形としての「矢印」を挿入したいです。４つの図形（長方形、楕円、角丸長方形、ラインツール）は確認できたのですが、これ以外の図形は対応できないのでしょうか。

I purchased adobe elements to create videos for work. It is now on my laptop but I want to use in on my my larger screened computer. How do I transfer the app to my MacOS 

I am trying to pixelate a face, but when tracking using keyframes  the video freezes.

I have an old Panasonic NV-GS180 Mini DV camcorder with a lot of content on Mini DV tape that I want to get onto my computer hard drive and start editing. The first problem is getting the camcorder to connect to the PC (using Windows 10).  Apparently there is no driver for this camcorder.  The only outlet sockets are Firewire/DV, 3.5mm jack socket for RCA output and mini USB.  Before I purchase the Premiere Elements software does anyone know if it will accept a live input stream from the camcorder via the mini USB or Firewire?  Thanks in advance.

Permiere Elements 14 issues with subject upgrade:Intermittant crash on launch.On full project exports mp4 files with zero content.Cut project in half and exported file only plays halfway through. Pixelan 3d six pak transitions play OK in timeline but are corrupt on exported mp4.Been struggling with this week and have pretty well exhausted all the support tips I can find.Thanks..Jim