Questions

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I tried to burn a project to Blu-ray but PrE13 encountered an error after hours of rendering that gave no info on how to solve it.  I tried thesuggestions on this board about making an ISO.  I created one and then burned it but it would not play on a Blu-ray player.  I turned off the GeForce  in preferences and now it won't even make an ISO.  It was at 98% and I left the room for a few minutes.  When I came back, there was no ISO and the program had shut down.  I have done this several times with the same results.  After the last time, I went back into the program and GeForce was rechecked somehow.  I just spent days compiling a project that I have no way to burn and view.  All the online info pertaining to this issue is years old.  Is there a solution yet?  What am I supposed to do now?

Hello,I'm a bit new to the forums so please bare with me! I'm trying to edit my videos and the file types I'm uploading to Elements are all HEVC. When I move the media into the project, the files only come up as audio files. Am I missing something? Is handbrake the answer? Will I lose my quality if I use handbrake? Thanks in advanced. !

How can I add multiple photos in alphabetical/numbered sequence or chronological order into Premiere Elements 15 on Mac OS 10.12? Whether I choose them from Add Media in PE15 or drag them from the Finder, they are added out of order; I have to add them individually to get them into sequence in the Project Assets. I don't want them as one continuous Numbered Stills sequence unless there is a way to decouple them afterwards to delete individual photos.

I've used Premiere Elements 2018 on other PCs, and I wanted to install it on my brand-new custom-built PC. However, it freezes on the splash screen at "Loading PlayerMediaCore.pm." I'm using Windows 10 Pro Insider Preview 64-bit build 18219. I tried reinstalling Elements and restarting my PC, as well as manually installing the VS extension packages (C# redistributable 2017 x64 and x86) that failed to install.

Hi,I have reinstalled Adobe Premiere Elements 11 on a new windows 10 machine. I have downloaded Quicktime 7.79 ( latest version from Apple ) .Videos shown in the organiser are small an look jerky and with a really small picture. When I open them up in the editor i get a full picture but the resolution is bad and the movement is jerky.The video looks really nice on the default windows player.The video is a mpeg4 video shot by a DJI Mavic Pro.Should I look for another program or is there hope.How often am I suppose to buy a new version of this SW. I know my version was bought 2012.Regards

We use Premiere Elements 15 and we want to combine HD and 4K in one movie. Will Premiere Elements refuse to do this?  Len

I have .prel pictures on a flash drive and Adobe Premiere Elements 9 on my Windows 10 computer.  The pictures won't open because they are "the wrong kind of file."  How can I view my .prel files?  File Viewer Plus can't open them either.

adobe premiere elements 10 won't render videos with red lines above them, instead it just plays the clip. could someone please help[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from Premiere Pro to Premiere Elements... Mod]

Hi there.I've been having trouble getting videos loaded onto Adobe Premiere Elements 14 and it is kinda bothersome. The files are .mp4 and I've tried more than one way to get them on the video editor. I've tried loading it directly from my phone, getting the files from my external Hard Drive, I've even gone to my Google Photos and Drive to get them down from the cloud, but no matter how I get the files, I always get, "The importer reported a generic error."I've cleaned out my cache and made some room on my NEW computer, but keep running into the same problem. My computer is running on an AMD Ryzen 7 processor and contains 8GB of RAM, so the software should be able to run with no hassle.I really need help. If I can't get this situated, I won't be able to continue making content.

I finished created my project in adobe premiere 12 but when I go to export the project, the option is not available to use.Does anyone know a fix for this problem?

I'm looking for a simple and efficient way of creating a slideshow video that's similar to the opening title sequence seen in the This Is Us TV show. Example of what I'm looking for below.https://youtu.be/pkXEBV1fjHsIt's basically a photo collage where the pictures zoom out. I'm not looking to have the pictures fall into the words as it will be a looping slideshow when finished.

I have had this problem ever since installing Premiere Elements. I though support had solved the problem by deleting the preferences, but then it started again. I then deleted the preferences myself and it was fine for a while, but then started again. It's not even during the same actions. I can be editing a Motion Title with no problems for a while, then it will suddenly freeze. Or, like just now, it happens straight away after dragging and dropping a Motion Theme.Is Elements having trouble with Mac OS High Sierra still? (10.13.6) I went back to support chat, but each time I have it's been closed.Anyone else experiencing this?

Adobe Phone Support asked me to post here and said an Adobe expert would respond.Video will not playback without stopping about every 2-5 seconds even after renderingI've cleaned out cache files, uninstalled \ reinstalled, scoured the net, looked at settings, I'm at a loss.  Not functional to in current state, would love some help.Please no more scouring the web for a solution...(HOURS looking already, Please help!)Thanks ChrisAdobe Version 14.1 (20151208.daily.895401)System Information report written at: 08/24/18 09:29:24System Name: [System Summary]Item ValueOS Name Microsoft Windows 10 ProVersion 10.0.17134 Build 17134Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name EG-HP27TOUCHAINSystem Manufacturer HPSystem Model 27-n190stSystem Type x64-based PCSystem SKU P2N43AV#ABAProcessor Intel(R) Core(TM) i5-6600T CPU @ 2.70GHz, 2712 Mhz, 4 Core(s), 4 Logical Processor(s)BIOS Version/Date AMI A0.03, 8/12/2015SMBIOS Version 2.8Embedded Controller Version

I've been seeing a number of posts earlier this Spring with people experiencing crashes and bugs of PE 2018 on Mac OS 10.12 and higher. If this is still the case, then is it best to run 10.11 OS with it? I've got a training coming up in a month and want this sorted out with my students both on Mac and PC. Thanks for an Adobe rep. who's on top of this to answer! Gratefully, Bill

when applying an effect with replication and transformation, when I go to set the count to 3 and the scale to 300, the video track is not zoomed, it is as if there was an error in the transformation effect, all of this happened when after saving I closed and reopened premiere, before it gave no problem with this effect, now it is useless.

Besides the fact that often when I'm working Motion Titles in freezes the program, can anyone tell me why enlarged text is cut of at the top, as per this image.

Hi there.I would like to do stop motion in premiere elements, but I was just wondering if there was anyway that when you import the photos that they all automatically come out at the same length (e.g. 1/18th-1/24th of a second)? Or, if there was a way to adjust them all to the same length after importing them at the same time, rather than going through and individually adjusting them all separately?Cheers, Ed.

Bonjour,J'ai réinstaller sur mon nouveau pc windows 10 le cd d'installation de la version Adope Première Elements 3.0. (numéro en bas du cd : 90068972    7/06)Si dans l'ensemble cela fonctionne assez correctement, d'autres par contre ne fonctionnent pas, (par exemple ne reconnait pas le graveur de dvd) et le pc se fige, ce qui est fort désagréable.Pouvez-vous me donner quelques explications sur ce mauvais fonctionnement?Merci d'avance?RENAUD

HiI bought Premiere Elements a few years ago. I just changed computers and have to install a bunch of programs again. PE asks me for the serial number, but I can't find it anywhere. Is there anything I can do?Thanks

Every time I finish a project & render it, I go to the ‘Export & Share‘ to finish up.I choose the specific options I’d prefer in quality, & go to save/export it.Yet, every time I do this the exported/saved file is always 940~kbytes (or something) or 0. Thus revealing that nothing was actually saved or exported. Movies, shorts, even audio projects of all different file types have the same issue since the first damn day I’ve gotten this software.So, all my projects are stuck in .prel file types unable to successfully export/save in the desired file types I want to for shares or personal enjoyment.Looked all over online, but not a single inkling of assistance has been found for my issue.It might be my own ignorance, but idk what  is up here?! Any help would be greatly appreciated!

Whenever play/spacebar is pressed, the program automatically pauses itself again, which makes reviewing clips on the timeline extremely difficult and frustrating. It is acting as though there are constant interruptions, however the problem persists even if Premiere runs independently. Disconnecting from the network, restarting Premiere, and restarting the computer has been ineffective. Running on Windows 10.

I have Adobe Premiere Elements 15.  Tryig to capture video from a VCR.  Captured video has diagonal lines and is not viewable.What settings do I need to use to capture video from a VCR successfully?Thanks.[Moved from non-technical Forum Lounge to specific Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

I bought this program …..trying to create a video from photos for my granddaughter's 16th  birthday---not very tech-smart ---started new project...added media---saved and went to open project... found photos under organization....can't move them....need add more photos....rearrange them...jus to get started....please help as I am fast running out of time...…..is there a phone number I can call....tried one number but it was a hoax....or a legitimate chat room …..[title edited by mod]

The first clip below is made from before making adjustments.I made a haze adjustment and a highlight & shadow adjustment then the second clip shows the flicker.I'm a new user of Premiere Elements 2018 (not pro)