Questions

I have a problem importing audio files in Premier Elements 15. If I try to import a file with the extension .m4a, the importmodule gives a generic fault. The only files I can import are files with the extension .WMA

After using Premiere Elements 9 for some hours and trying out various configuration and editing options in order to familiarise myself with the workings of the program, I clicked to 'Get Media' and a banner message was displayed reading 'Sorry a serious error has occurred that requires Adobe Premiere Elements 9 to shut down. We will attempt to save your current project'. I've no idea what I did wrong and couldn't get the program to work again so I uninstalled it, deleted the contents of the Media caches (at C:\Users\myname\AppData\Roaming\Adobe\Common\Media --   ) and then reinstalled it from the original disk (and upgraded it to V9.01).Unfortunately when I ran the program again and clicked to 'Get Media' I saw the same banner with the same error message,Can anyone please suggest what I can do to correct the situation?TIA -  Dave.

HiThis is Windows 7 and Premier Elements 15 and what is installed by that.Been troubleshooting now for a week what happends and audio recording is just suddenly aborted in Cubase due to audio dropouts.And a delayed start of update checks for Adobe - installed with Premier Elements 15 - seems to be the problem.How can I turn this off properly - no automatic updates?Computer is never online, just for planned updates and installs.I found the adobegc.log and dlm.log which a secondary applications started by UpdaterStartupUtility.exe.Other secondary applications seem to be AdobeGCClient.exe and AAM Updates Notifier.exe etc.There are complaints about CC not installed something, but I only briefly had Adobe Acrobat Reader CC something installed, and then uninstalled.Something still remain from that?Can I just rename UpdaterStartupUiltity.exe to something else?If I don't find a solution I have to start with uninstalling Premier Elements, since this is the only purchased Adobe product I have.I

Hello,I've been making a video project for my daughter's wedding.  I'm adding copies of various types of photos.  I've used batch resizing to 1000 pixels width.  The initial photos that I used all fit into the timeline nicely.  Then, I decided to add some text to a couple of photos.  I did this by editing the photos in Photoshop Elements 15 using the T button.  I then resized the photos to 1000 pixels width and imported them to my timeline in Premiere Elements 15.  They all came in too large to view in the timeline.  I tried resizing them to 750 width, but they also came in too large.  I then tried adding new photos that did not have any text added, and they are all coming in too large.  The only thing I have done since I processed the initial photos is to install Quicktime on my computer.  I'd like to have the new photos work on my timeline.  Any suggestions?Thanks,J Mac

  RE:  adobe premiere elements 2018  The app seemed to work fine after being installed.  I didn't use it for months, then as it was processing a video for editing my computer locked up. After restarting my computer, I tried again with the same result. The next day and today the app won't run at all. Can I erase it from my hard drive then re-download it? If so, can I download it without Organize and Photo Shop?

I recently finished my first project taking several clips then using a supplied Movie Menu theme. When I did a Disk Burn to an iso file everything went fine. Later, I repeated the burn but went directly to DVD. Again, it all worked fine. I closed the project, came back later and opened it again and the Movie Menu frames had been altered. The Titles I had put in were in the wrong font and line ends and special characters were changed to ascii coding. Also, the frames for the scenes were changed in size and shape. The images in them were messed up too. The video itself was fine. This behaviour was not exhibited after doing the iso burn.  Does this sound familiar to anyone?Windows 10. 64 bitPremiere Elements 13.1

ADP 14 running on windows 10I am trying to add running time clock in a video to preview. I would like to have a running time clock to identify sections in a video when reviewing with a client. I searched the internet but did not find anything. I did this I the past bet lost my notes. Thanks Cheers! Phil

I'm using Premiere elements again, but this time I cannot get the video clips to go into the time line or project assets.  When I click "get media" I get a message that there such a file already in use.  Everything is grayed out and I can't change the fine destination.  Thank you.  Roy[Moved from the non-technical Lounge Forum to the Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome][title edit by mod]

I know, I shouldnt have changed the file paths. Is there a way to get my clips back if i move the file folders back to their original places? I get the media offline message. Can I backtrack?

Have Premiere Elements 18 and have multiple projects that I need to combine into 1 project. How do I do this?

Premiere Elements 16 videos are grayed out and not playing, but sound works.Please see the following info. There is only one video adapter and my system meets the specifications needed.Please help!MY SYSTEM INFOElements Organizer 16.0.0.0Core Version: 16.0 (20170902.m.113423)Language Version: 16.0 (20170902.m.113423)Current Catalog:Catalog Name: My CatalogCatalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\Catalog Size: 6.5MBCatalog Cache Size: 42.5MBSystem:Operating System Name: Windows 10Operating System Version: 10.0System Architecture: Intel CPU Family:6 Model:14 Stepping:3 with MMX, SSE Integer, SSE FP, SSE2Built-in Memory: 7.9GBFree Memory: 3.5GB

Hello, Here is my problem: Software: Adobe premiere elements 15 My editing is finished, I export the video, the export process begins. After a while, my computer turns off by itself. Can not go after the export. Do you have an idea of ​​the cause? I imagine they can be many .... Thank you. MattBonjour, Voici mon problème:Logiciel : Adobe premiere elements 15Mon montage est terminé, j'exporte la vidéo,  le processus d'exportation commence. Au bout d'un certain moment, mon ordinateur s'éteint tout seul. Impossible d'aller au bout de l'exportation. Avez-vous une idée de la cause ?  J'imagine qu'elles peuvent être nombreuses....Merci.Matt

I also have had nothing but ISSUES with Elements Premiere 13. So frustrated and SAD IT IS NOTHING LIKE IT WAS EXPLAINED TO BE.

Ik heb per ongeluk een film gewist in Adobe. Had het gelukkig al geupload naar YouTube, maar zou het graag nog willen bewerken. Maar dat kan nu dus niet meer.Kan ik dit nog ergens "terughalen"?

Hi all - I had the Organizer in Premiere Elements 2018 pull in only my photos and video, and everything was working well. Now, I've imported in bulk, and it ended up pulling every single file on my computer, including thousands of folders (each only containing one photo) from my most recent iphone backup! See the attached image for a sense of what I'm talking about. Now instead of just a few dozen folders, I have thousands, making this impossible to manage. Is there anyone that has a suggestion on how to remedy?

I just updated my Mac with the latest High Sierra version (10.13.6). I was near completion of a 15 minute video and now my .prel file will not open. I have 5  autosaved files that give me the same error messages as well. I can create new video projects just not open this one I've spent so much time on. Is there anything that can be done ?

I'm using Adobe Elements and the Organizer and having a terrible time getting photos from my iphone into the Organizer.After I've successfully download video, I get the message: "Device is not connected or is busy"I've tried everything... any advice?

Sous mac, il m'est impossible d'utiliser la fonction panoramique zoom. Cette dernière fonctionne correctement en mode aperçu et dès que l'on clique sur terminer le logiciel se bloque....Existe t'il une maj pour résoudre ce problème ?

How can I download a user manual for Preimier Elements 11?[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved... you do not ask PE questions in the FrameMaker forum... Mod]

Hi there, I have a gopro hero6 and i have some 4k60fps footage. However, when I try to edit the videos it just comes up as black and plays as an audio file. Can anyone help?Cheers, Sally

I have recently added videos and cut them down and edited them. I can play it just fine as im doing it and when im done. But once I save it and close out and get back into it I can't play the video anymore. I hit the play button and it doesn't work I don't know what to do. If anyone can help please I am all ears.

I am trying to see if Adobe Elements Premiere supports the ability to add subtitles.  I downloaded the free trial, but when I try to replace the text it appears to delete the existing text but anything I type in does not appear.  Is this a problem with the trial version, or does it not support subtitles.  I have a Spanish video that needs English subtitles.

I am trying to add a photo collage to a video I am creating on premiere elements 13.  Video's talk about a video collage button under the create option. However that option does not seem to be available when I check.   Can anyone help with how I might be able to create this photo collage   Thanks very much  

So in a video i'm making i have a face pic and i want to show repeating text over the screen. So  in this instance i have a face pic, i want to show it saying :"ah' over and over again all over the screen of my video footage. How could i do that quickly without having to repostion the text every frame with the motion fx tool.

I am fairly new to Premeire Elements 2018, and I am trying to edit a video that was shot on a phone in "Portrait" mode.  In portrait mode, the top third and bottom third are not important so I don't mind losing/cropping those areas.  The issue I am facing is that when I scale the video up to put more focus on the middle third, the quality is very bad.  The video is 1080x1920.  What I am finding is that when I initially set the Scaling setting, the quality is still pretty decent.  Obviously there is some degradation, but it is acceptable.   It is after I click the "Render" button that it becomes very poor.  This is the case with any amount of scaling - even a small amount.  After clicking "Render" it is unwatchable.I am also familiar with the trick to fill the sides of the frame with a "blurred" copy of the video.  I would still like to scale up a little bit fill more of the frame with the subject.  Is there a way to increase the sc