Questions

Hi, I just purchased Premiere and Photoshop Elements 2022 PC from Very.co.uk in the Black Friday sale. The adobe site accepted the acctivation code, but when I download the software from the link, I'm sent the Mac DMG files.How do I get the link to the correct downloads? Regards, Simon

I recently upgraded to Premiere Elements 2022. While playing a clip of any length, my iMac Pro crashes. On reboot, the crash report normally says No MacOS data available. On rare occasions, I do get a crash report that lists Elements.app as what was being loaded. Fortunately, there is a workaround. Through Enter Time Machine, I was able to go back a month in my Applications folder, locate Premiere Elements 2021 and reinstall. This is working fine, thank goodness. I did find one Diagnostic report but cannot attach it so I copied and pasted it into a .rtf file. Any suggestions?

Hello, Je n'arrive pas à exporter en 2560x1440. De plus, il n'existe pas dans la liste des profils personnalisés et des preset.Ce n'est pas normal qu'un logiciel comme cela ne le propose pas!Quelqu'un a une solution plz? Merci par avance.

Hi, folks Brand new to video editing with P.E.A couple of newbie questions: 1) How do I alter the duration of the title (make it shorter)?2) How do I change the opacity of the title so that it is see-through? (I did it once by accident and remember how I did it!)

I have multiple audio tracks that I am editing in sync to one video track. All of the audio is in sync, it is just when cutting the video it is a struggle to keep everything thing in that synchronised state. There is a "link audio and video tool" which I would use, but it only works with one video and one audio track. There is also a group tool, which does group multiple tracks together, but when you cut the track it remains one big group instead of becoming 2 separate groups as it is with the link tool.Is there any way to have the number of tracks selected as when using the group tool, but also have the functionality of the link tool?

I'm trying to export a 10 gig video to a mp4 so I can upload to YouTube. Seems to be hung at 98% complete. Afraid if I cancel I will have to start again. It's already been about 1 he. Any suggestions 

I have Adobe Photoshop Elements 2018 and Premiere Elements 2019.  When I try to edit a clip in premiere, Photoshop elements is not a option.  It wants to install a trial version. ThanksGeorge

Instead of a login page, I receive a message that my operating system or the web browser is not the latest version. It is not true. The problem is only with Premiere Elements 2019 installation. When I try to install Elements 2021, it is without any problem and installation is complete. The issue is in the initiation .exe file for Premiere Elements 2019. Any advice?

I purchased Adobe Premier Elements 2022 for Dell with my new PC. When I open the program, I see a button entitled "Photo Editor". Click on that button opens a sub-window that says "Try Photoshop Elements for Free" with 2 choices, either "install from DVD" or "Download trial" Contacted Dell support and they said that they don't support Adobe software. Can't get an answer from Abode via their computerize support.What the heck did I pay $99.00 for????? Got any suggestions? Thanks for your support.

Hi,  I've just purchased Premiere Elements 2022 and learning the basics already. However there's one thing for now that I cant seem to find.In " Whats New"  it says you should be able to create and crop movies in a social media size 16:9.However I cant find it anywhere...I've tried to make a new project with Project Preset - Portrait. If I then add a video in landscape to my project assets, it seems it's still in landscape mode. I cant seem to crop it and frame it into a portrait size, only resize it but then it remains in landscape. Based on the tips I saw on this forum I thought I did it right. I've googled too and there i found something about the interpret footage, but no luck either.Based on the whats new, it should also be possible, but I can't seem to find how.Can anyone help me? Thanks in advance! Kind regardsManon

When elements open up, a popup comes up showing you your previous work to import to Organizer, I closed that window, can I recover my work, or do I have to do all that work all over again

I'm new to Premeiere Elements and just started making family movies with the program.  Would I be able to make a video of about 2 hours length using 40 or 50 clips?  Is there stated capacity of this program?  I'm using it on Windows 10 with 16gb of ram if that matters. Thanks.   

Hello, I'm working on an editing project in Premiere Elements 8, and I got an error message: "Audio Filter missing: Internal Volume Stereo." Whatever the problem is, the file cannot be played. I saved an earlier draft of my project, so all is not lost. But I really would like to continue working on this one with the error message. Does anyone have any advice on how I can fix this?

Hi All, I use Premiere Elements 15.I have been trying to burn a blu-ray disc, or ISO file for a week without success. I have had success in the past with short projects, but this particular project is 1hour and 40 minutes long. I suspect that the length of the project may be the culprit, but why would that fail? Is the software only designed to build short projects? The timeline consists of gopro HD footage, canon HD footage, and some still images along with a music track. There are normal basic dissolve transistions, some slo-mo, a basic title,  rolling credits, and menu markers. No audio was used in menu creation. When burning to Blu-ray disc, there is a failure at disc burn after 98%. When trying to burn an ISO file the error occurs 3% into the burn process of the ISO. I cannot create either. I have tried turning hardware accelerator both on and off, with the same errors. I have tried removing menu markers, there are ZERO gaps in the timeline, no other programs a

Hi,I moved from version 2020 to 2022.Opening of my project in with Premiere Elements 2020 took less than 30 seconds.Opening the same project in with Premiere Elements 2022 takes about 5 minutes.I am sure I have proper hardware (processor , RAM, SSD). OS is Windows 10I would be happy if someone has an idea how to improve the loading performance.Thank you.

i want to buy an apple note book i already have premiere element on my PC desktop, will it be possible to activate Adobe PE in my apple note book ?BEST REGARDS 

Using Premier Elements 13, when I press Video Editor, New Project nothing happens, just a progress bar rolls across botton

Bonjour,Premiere elements n'arrête pas de planter sur mon nouveau portable. Quelqu'un a une explication ? Merci Catherine 

HalloKann man in Adobe Premiere Elements offene Untertitel zwischenspeichern und die Datei (samt offener Untertitel, bevor sie eingebrannt sind) speichern und versenden, so dass die Untertitel noch weiter bearbeitet werden können? Wenn ja, wie? Oder müsste man sie erst einbrennen und dann, sollte noch eine Korrektur nötig sein, alles noch mal neu erstellen? Vielen Dank.

HalloKann man mit Adobe Premiere Elements auch ein komprimiertes GZIP-Archiv öffnen und bearbeiten, Dateien mit der Dateiendung .prproj?Kann ich mit Adobe Premiere Elements SRT-Dateien erstellen, bearbeiten, importieren, exportieren?Vielen Dank. 

I've got a video playing, then I want to transition to a side by side screen with a second vide playing the same footage but zoomed in from a second camera. What's the best way to transition the main screen to move to the side while the other one comes in? I used dissolve for both and it looks ok but theres a black line at the start of the transition when I move the main screen to the side. Is there a better and cleaner way to do this?Thanks!!

Purchased newWindows  laptop to replace my W10 laptopI was able to install my  PS Elements 21 by downloading from Adobe and entering my serial number  with no problem.My  PS Premiere Elements 21is not installingIm downloading the installer but its showing progress only up to 5% and suddenly shows installation complete 100% with a red triangle and an exclamation point inside of itWhen I click on the installer zip file I get a circlewith a spinning  arrow  that never stopsAny ideas what the problem may be??

Hello all! I have a computer that's on Windows 10 21H2 trying to install Adobe Premiere Elements 2021 and Adobe Photoshop Elements 2021 and I get the below error. I have other people in my office that installed the upgrade on Windows 10 1909 and recently upgraded to 21H2 and are still able to launch this version (have not tested installing though). Is this version of Premiere/Photoshop not compatible with Windows 10 21H2? Also just an FYI, I do not have Creative Cloud installed either (not sure if this is required or the root cause of my issue)   Thanks for any input!

Hi,  I am unable to open H.265 files recorded with Geforce Experience. I've bought the hevc codec from MS store and tried to fix the windows permissions, disable hdr etc suggested on another threads without any success.  Those files can watched on windows  media player or vlc without any issues though.  H.264 files recorded with older Nvidia drivers can be imported without any problems.   Anyone knows what is causing this issue or how it can be fixed?   br

So I've got a stock image of a toy and I'm looking to get rid of the white area in the top right and left corners so that it's transparent and not blocky on the video clip. I'm super new to this program and am not having any luck with the crop feature. I've been trying to draw a border around it and everything, does anyone know how exactly to do this? Any help would be MUCH appreciated as I'm wasting a ton of time. Thanks!! https://cdn11.bigcommerce.com/s-0kvv9/images/stencil/500x659/products/364156/557807/doorablesmystpack5__99711.1621864906.jpg?c=2