Questions

when i am tring to transcribe the sequence, it say "UNABLE TO CONNECT TO CLOUD SERVICE"

 The revamp of Premiere's captioning feature (prior to this beta) no longer allows you to move around a caption object as you would a video object by allowing you to change the position values in the Motion section of Effect Controls.  There are many special non-broadcast special use cases where precise positioning of stylized captions are necessary. But Premiere's caption positioning doesn't even allow placement beyond any of the title safe margins. Also, the slider values continue to go accrue, even as the caption object has stopped moving. 

Hello,  the text window goes empty when I clic on transcript... tryed to reset preference and cache (alt+shift on lauch), deleted cache, it worked 2-3 times but now same painfull problem again, the text window goes empty when I clic on transcript, can't do anything.I tried to import an other srt file but I can't split rows or add captions, only edit existing captions, bit annoying.using premiere cc 22.0 built 169

The new transcription tools works well however after transcription, when clicking the "Create Captions" button, nothing happens. I watched an Adobe tutorial and when the guy in the tut clicks the button, it automatically creates a sequence of captions in the timeline. Seems to be a bug in the Beta version at the moment? 

22.2.0 Build 29 We have progress! The audio settings of a preset (when audio is to be disabled for silent export) are passing to Media Encoder correctly, but it's displaying wrongly in the Export window. 1. Select an in-out point on a timeline and select Export.2. Choose a preset that has audio disabled.3. Audio "switch" in Export dialog displays audio is off.4. Send to AME. Note in AME that the audio setting is disabled, as it should be.5. Select another set of in-out points on the timeline., select Export.6. Note that the same preset is selected, but that the Audio is switched on.7. Without changing anything, go ahead and send to AME.8. Note in AME that audio is in fact disabled, which is what we want. Result: Things work as they should but the display does not show that audio is disabled in the Export window.

Have you ever set out to make multiple edit point selections, only to accidentally click in the wrong place and wipe out all of your selections thus forcing you to have to go back and start the selection process all over again?  Well fear not my friends, because the beta now contains a keyboard shortcut called ‘Restore Trim Selection’.     To access, open the keyboard shortcut panel (Premiere Pro menu on Mac, Edit menu on windows) and search for ‘Restore Trim Selection'.  Enter your desired keyboard shortcut (No shortcut is assigned by default).  Then when you make your edit point selections (hold down shift and keep clicking edit points in the timeline), if you accidentally miss the edit point and all your selections are removed, simply hit your keyboard shortcut and your edit point selections will be restored.   Things to note:   Restore Trim Selection restores only the last selected edit point(s), it is not part of the undo stack.   If yo

Hi there,There is a bug in the importscreen. There is no playhead on the videos if you scrub through them.

When generatin captions sometimes it shows two lines with only a couple words on the top line and several on the bottom.  Character count is set to 45.  Sure seems like it should show as many characters as it can on the first line and wrap those that can't fit onto the second line.  Ultimately it would be great to give us control to set character counts for both line of a multiple line Caption.  Also...when will we be able to upload our own script that the Transcription process can use for more accurate Transriptions?  Thanks!!!

22.2.0 Build 25 Suddenly I cannot play back. When I hit spacebar, the pointer moves and the timeline counter counts, but nothing changes in the Program window.  When I stop it refreshes on the last frame stopped. I was adjusting  L-R positioning of the image in the frame using the Position numbers in Effect Controls, and had successfully done several dozen clips when the PB engine started freezing. An app restart will probably clear it up. 

22.2.2.0 Build 17 Ran into an odd quirk with the Export window.  It's easy to accidentally close Premier if you're not paying attention. So here's what happened:I've been exporting a lot of clips, and I lost where I last exported one to. To check I went to Export just to see what the last path used was.  Seeing it, I was ready to go back File Explorer to find the file, and in the absence of the cancel button, I clicked the red X.  I got a "do you want to save" dialog, and no I did not want to save the export, so I clicked No.  Premier closed!  I lost my work.  Doh! The issue is the Export takes over the whole screen and the normal Windows navigation LOOKS LIKE it will just close the Export dialog. Instead it will close the whole program.First the Export window needs a Cancel button that will take it back to Edit.Second, it might be best if the Export window pops up in a window that can be closed with normal UI gestures independent of the pro

PP Beta 22.2.0.19.Steps to reproduce :1) I have opened PP Beta on import tab and I have selected 3 thumbnails.2) I have closed PP BetaThe result : unable to open again PP Beta (with error window).

We're happy to offer early access to some new Background improvements for Captions and Essential Graphics in PrPro 15.3 Beta. Specifically, you can now put Rounded Corners on your text background and also set it to have a Per-Line fill instead of All Lines. We are looking forward to your feedback!You can access this feature by selecting a Caption Segment or Text Layer and then checking on the Background control under Apperance in the Essential Graphics Panel. You will then see a "Corner Radius" control that will let you round your corners. Then, by clicking on the Appearance > Graphics Properties button (looks like a wrench), you can set your Fill Mode to be Per-Line or All Lines.Here are a couple of images to help you understand where these controls are located. Enjoy!Check on Background to see the Corner Radius and other controls: Choose Per-Line Fill Mode in Graphics Properties:      

Hi, my software keeps crashing on me when I create a subsequence.  Don't know if this is a bug or if it is something I am doing but it's annoying and if I haven't to saved changes before it happens I am starting over.

Premiere 2022 brought a lot of color managment changes to Premiere Pro. There are new and/or different options, spread out in several places around the application. Plus there have been several major default changes in the way Premiere reacts to many Log and most HLG/PQ media clips.   This has caused a fair amount of stress among the users, and it's confusing. Even trying to explain the changes is difficult, in listing the many things that have changed.   But the most difficult problem for users is that the CM settings are spread out in bits & drabs here and there. Project settings, clip properties in the bins, sequence settings, scope settings. Why is this such a major problem?   When you have a mismatch, you have to hunt all over the app for the places to check various settings!   We should have a single Color Management Panel ... with a set of controls for app-wide and default behaviors, and another tab for project or sequence over-rides to the default. &nbsp

22.2.0 Build 11 If I create settings to export without audio by turning the audio switch off in the settings, then save the preset, the audio settings are not remembered the next time the preset is invoked. I do not check Effects Setting or Publish Settings when creating the preset.  Is that necessary? Steps to recreate:1. Select an area of timeline2. Click Export3. Dial in video settings4. Turn OFF audio via blue switch5. Click ... to create new preset, give it a name without checking the boxes.6. Send to Media Encoder7. Select another area of timeline8. Click Export9. Choose preset just created RESULTAudio will still be enabiled EXPECTED RESULTAudio to be disabled. WORKAROUNDRemember to turn off audio before sending to AME

When I use the Clip Volume effect on a music audio clip and use the playback it plays at the correct volume. For example, if I set the Clip Volume effect to be at -20 db, it plays back at -20 db correctly. However, instead if I scrub through the clip on the timeline without simply pressing play it scrubs through at full volume which can be jarring and hurt your ears while you're going through clips. I don't think this is intentional, or at least I hope it isn't.Additionally, bit of a side note, the save system info to clipboard when clicking report a bug does not seem to work.Processor: AMD Ryzen 7 1800X Eight-Core Processor 3.80 GHzVideo Card: NVIDIA GeForce GTX 1070Installed RAM: 64.0 GBSystem type: 64-bit operating system, x64-based processor (Windows 10)

22.2.0 build 9 It's crashing when setting out points. Procedure1. Place time indicator at a random position2. Type I to set inpoint3. Place time indicater at a later position4. Type 0 to set outpoint Result:1 out of 3 times the program will wink out. All changes lost. Expected resultProgram to still work. WorkaroundBecause AME is no longer respecting Work Area, I have to use In-Out to slice up a clip for export to smaller files. I'll either have to revert to the current release version or export them without using AME and selecting with the work area bar.

Hi!I shot some footage on an anamorphic lens.I made a timeline with the exact size, inserted the footage andused transform to stretch the footage as needed.But now only software encoding works when rendering 😞 Is there a solution for that. Software encoding is sadly ultra slow

Hi Adobe Support Community, I love the new NVENC encoder. Makes my encodes in h.265 so much faster! However, there is one big issue that I cannot seem to fix unless I use software encoding. Whenever I render a sequence which is in HD Anamorphic 1.33, I get a squeezed image such as the one here:  When I utilize normal software encoding, this is the result:The software encoding has the intended effect. I cannot find a way to fix this without switching to software encoding, does anyone have a fix for this? If not Adobe, please fix this ASAP. I love the new hardware encoder and it greatly speeds up my workflow, and I would like to use it on my anamorphic projects.

I'm trying to create a transcript in Premiere Pro and even though I'm authenticated to CC, the dialogue box says it can't connect (see the information icon).  Here's a screenshot:I'm running this release of Premiere Pro  Thanks for any assistance you may be able to provide.

Transcription stopped working in Beta 22. This new version from today, 22.1.1 is still broken for me but now at least I get an error message. It keeps trying to download a language packet - which it never said that before. In previous Beta 22 versions, it would just do nothing after downloading the language pack. Now, it gives an error which I attached. The error message also doesn't go away by clicking the X, so it requires a restart to remove it and continue working.   

When trying to use the Speech to Text transcription generation, the dialogues boxes seems to be trying to generate text, however nothing happens once the process finishes.  

Noticed bug in PP Beta. The issue occurs when trying to render project by replacing excisting file. Premiere asks if you want to replace exising file, but automaticly starts to render new file with the name of sequence.  

Having seen the "in development" HEVC encoding (in PPro Beta), I thought I'd give it a go, and sent a sequence to export using HEVC (H.265). (I've successfully exported that same sequence many times using H.264). I have an RTX3090 24GB GPU, so thought I might see some impressive export speeds. But it always fails, very soon after clicking Export, with the following error: Error compiling movie.Export ErrorError completing render.Writing with exporter: HEVC (H.265)Writing to file: \\?\E:\Exports\Auto Event WIP09 H265.mp4Writing file type: HEVCAround timecode: 00:00:00:23 - 00:00:01:12Component: HEVC (H.265) of type ExporterSelector: 9Error code: 3 ...and then when I quit PPro, I get a "Sorry, an error occurred" message (report sent).I have Nvidia drivers version 496.13 installed; I'm now updating to 496.49 to see if it helps. UPDATE: I just updated my Nvidia drivers to today's latest release, and the problem is still there, exactly the same. H.265 export NEVER works and a

22.1.1 Build 59While adjusting work area bar, program winks out.Similar to issue in previous builds.