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J
John31666193iynh
Participant
August 14, 2023
Question

Cant Publish videos or save to my files

  • August 14, 2023
  • 1 reply
  • 100 views

Whenever I try to export a video to either post on facebook or even to just save in my computer I cant export it. it says "Could not obtain upload ticket" What does that even mean?

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    August 15, 2023

    Hi John,

    I read your note. Sorry, but uploading to Facebook can not be done directly through Rush anymore. Info and workaround here: https://community.adobe.com/t5/premiere-rush-discussions/unable-to-export-to-facebook/m-p/10240250

     

    You say that you are having trouble saving to your device's hard drive too? Any details about your system and media you can give us on those? I hope we can help and sorry for the hassle.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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