Questions

In the desktop Adobe Premier Rush, every time I go to a feature like crop or audio, a dialogue box pops up telling me what that feature does. I get it. Now stop. It covers up what I'm trying to do and there seems to be no way to turn these off. 

Bonjour ça serait bien de rajouter le Flou gaussien pour l'application première pro Rush pour télécharger c'est effet et cruellement manquant .

Добрый вечер. Что с экспортом? Постоянно выкидывает на 5%. 

Hello I made subscription on Iphone for one year and when I use it on laptop with the same email there is a massage pops up say that I must buy it because I use premium features why is that happening ? should I buy it twice separately one for mobile and other for laptop?!!!

Hi! While importing pictures from Apple Photos to Adobe Rush, I get an error message that the media type is not supported. This also happens to pictures that I export from Lightroom to my device and then try to import to Rush.  It seems an occasional error. Sometimes it works, sometimes it doesn't.Anybody knowing this problem?Thanks! 

Hi, I’m having a problem with a video I was editing. I worked on it about a week ago, and when I came back to continue editing, all the media I used (like videos, images, etc.) now show up as red screens with an exclamation mark icon. I can’t make any more changes, and it looks like I’d have to start all over again.Is there any way to reconnect or recover the original files so I don’t lose all the work I’ve done? 

Hi. I deleted rush from my iPhone to free up storage. After reinstalling it I cannot access premium features. I have tried logging out of my Apple ID on my phone and logging back in. I have tried logging in to my profile from my google accounts, but that doesn't work either. I have record of making the purchase paying for the year - still valid. Purchase does not reflect in active subscriptions in App Store. I am currently overseas and it is difficult to reach any support online. Bots, FAQs and articles don't have any answers for both Apple purchases and Adobe. Any ideas?  

Is there a way to fade music in and out of the video on the mobile app? Having trouble with music starting so sharp and ending so abruptly 

How does one edit out terrible background singing from a video that was recorded during a concert? I'm a noob when it comes to video editing 

Hello,I am using iPad, I've created multiple videos with Adobe Rush. But now when I open the app, it just doesn't stop to load and I can't create new project. The option is grey and cannot be clicked. Please help. I tried to uninstall the app and also log out of  my account, but nothing works 😞Thank you for your advices Denisa

Hello,I downloaded Premiere rush app on my iPhone. I wanted to make a new project and start editing, but when I choose videos I want to edit, I'm not able to create new project. It won't show me blue icon-create. It's still grey.I tried to uninstall it and then install it again, but without any success.

I am struggling since last one month to get Adobe Premiere Rush work with the new laptop (HP Zbook) that I purchased. Rush opens and when I start to "create a project" or click on a video to import, the program crashes. I invested several hours chatting on Adobe Chat and also on windows chat, but even after several attempts the issue is not resolved. I have another HP laptop that runs a windows 11 Version 23H2 and Rush opens there without any issues. So, I have reached a conclusion that its the version 24H2 on windows 11 which is the problem. I tried 4 times t o install the 23H2 version, but after installtion is complete the version is still 24H2. I am not able to install the 23H2 version which might solve the problem. Also, is Adobe going to bring a solution to this problem soon. I have purchsed this laptop only for video and photo editing and not able to use it at all is very frustrating.

In Adobe Rush my project ends on black screen instead of staying on the last frame 

Hi, Can you please help me with this problem?The Premiere Rush mobile app is not working at all on my phone. It won't let me load any media or create a new project, even when I'm using mobile data or wifi.Do you have any idea why this is happening? I've already reinstalled the app, restarted my phone, put it in airplane mode... nothing worked...It's quite frustrating when I pay for a product that constantly has errors or doesn't work at all. I'd appreciate any advice. Thanks,Klára

Music files need to be easier to find on local devices. I have music on my Android phone which I add to Rush project files. Instead of folders, I see an alphabetized list of ALL audio file names on the entire device... And I have hundreds. Seeing all folders would make it much easier to quickly find the the files I want to add to the project. Please add this feature!

Hi all. I am stumped. I have created a video with text on the various stock clips in the video. Some were inserted using a couple of Title templates provided in Premiere Rush. For others I used the 'add text' feature to add it, then chose the same font, style and pixel size.  However, even though all text was set at 131 pixels the text size varies greatly. I have tried going back in to reset the pixels, but that has no effect.Has anyone else had this issue? What's the fix? How can I get consistent font throughout the video if I cannot rely on the pixel number to do so? Thanks for any knowledge/ assistance you can provide. Eli P

Program everytime is closing, or freezing while I work on project. And sometimes the editions did not saved. Please, fix this problems... if these problems will not be solved I have to change the program... 

Im having issues with rendered videos. Portions of the video will render and export fine, but snippets will just have a black screen with only audio, then video and audio come back at the end. The app doesn't have much flexibility to it but I've tried rendering at smaller file sizes with lower quality - no help. any thoughts?

Rushで動画tを編集し、字幕を挿入する手順を教えてください

Hola buenos días. Al trabajar con la app de móvil en mi iPhone 7s no me deja sincronizar los proyectos con el de escritorio. Siempre me dice que no tengo conexión a red. Evidentemente tengo. He buscado en las opciones del móvil y tiene acceso a internet. Que puede estar pasando? Muchas gracias!

Cant change text fonts on premiere ruah. I change it, but i returns to the same font.

Bonjour,L'export de mes petites vidéos (3-4min) bug :voici les parametres d'export :une idée de la solution?Je suis sur PC windows.Merci d'avance à tous .

Hi How do you expand or reduce the size of a clip on the timeline in Premiere Rush? I can not find it. Thank you!  Regards Åsa   Title edited by mod

Hallo. beim Versuch Videos in Rush zu importieren bekomme ich folgende Fehlermeldung:  nicht unterstützter medientyp.Das Problem tritt allerdings nur bei Videos auf, die mit dem iPhone 16 gemacht wurden. Bei Videos die mit dem iPhone 14 gemacht wurden gibt es keine probleme. Egal wo ich es probiere. Sowohl auf dem iPad Pro als auch auf dem iPhone 16 pro kommt immer die gleiche Fehlermeldung.Sämtliche Software ist auf aktuellem Stand.was nun? Bei Google finde ich keine Hilfe! 

HiOve the last 2 years or so, I've taken a photo of a certain scene from the same spot every couple of days. I've got about 400 photos.Can I create a timelapse in Rush where each photo displays for a certain duration (not sure what, somewhere between 3-5 sec maybe) then the next pic displays for the same duration,  repeated about 400 times until all 400 images are cycled thru.Then repeat or stop, not sure at this stage. Ideally, I'm looking for some workflow whereby I can select all in order (oldest to most recent) and apply the above settings 🙂 rather than repeating something 400+ times 😞I'd like quality to be sufficient for posting to YouTube.Thanks