Questions

HII am using trail version of robohelp2015, I have few issues when i open webhelp popups from the links in webpage in IE. It works fine in Chrome.I click on help in on page, which opens a webhelp popup window. i don't close the popup and go to next page in my test website on now again click on help. Now it refreshes the webhelp popup with blank window in IE11.Help would be appreciated.The page is entirely blank without skinThe script i am using to open webhelp:<A HREF='javascript:RH_ShowHelp(0, "helpfiles/index.htm>>Mainwindow",  HH_HELP_CONTEXT, 2564462)' style="text-decoration:none;">?</A>Also as i am quite new to robohelp, just wondering where should i change if I want my webhelp window on top whenever someone clicks help.  Do i need to change in Robohelp_csh,js file or any other file.Thanks

Hi,Is it possible to change the name that appears on the upper left corner of the CSH output? See the screenshots for reference.One more question - Can you guide me how to show "Search" button instead of "Glossary". By default Glossary button is displayed in the CHM output. Instead, I want Search button.Regards,Prashant

Does your WebHelp work well in Microsoft Edge?On our RH10 WebHelp, TOC pane disappears after using Search function.After this issue happens, we need to resize the window of Edge or reload the page to display TOC again.This happens in MS Edge only.IE11, Firefox and Chrome are OK.I sent bug reports to Adobe, but there's no answer at the moment.Do you have any idea?Thanks.

Last week I started a trial of Robohelp 2015. I am using it on Windows 7 with Word 2013. Last week I generated printed documentation for a project that I created many years ago with Robohelp 9 and Word 2010. It worked fine without any problems. Today, after making some changes to the documentation I tried generating the printed documentation again and nothing happened. The SSL came up as usual and I clicked "Save And Generate" and then the warning about overwriting the docx file came up and I clicked OK and nothing happened. The Output View window stayed completely blank and no docx file was written. Can you help me please?

Apologies if this is the wrong forum but I am creating 30 odd FAQs for a company product. We are going to have a Help button/tab within the product that links to the FAQ, is this tool suitable for this ?thanks

I am trying to make the switch from outdated javahelp to webhelp, but am unsure as to how this will work with being delivered with software which will never touch a server. I am using RH10 and see that I can choose from FTP, HTTP, File System, and SharePoint.

I copied the folder of another project. Added and removed what I needed for the new project, renamed it. I even deleted the old TOC, but the original TOC keeps coming up instead of the new TOC. How can I prevent this?

In looking at all the comments here, it doesn't seem that Robohelp HTML 10 will let me format the entries in the Glossary. Is this still the case?One of the suggestions was to make the Glossary into a topic. But that will not show in the Glossary tab in the generated Webhelp output will it?many thanksMonica

My apologies if this has been answered before, plus I've not used Robohelp for many years. I have a demo version RH10 due to client using this version. When I import a Word file RH freezes. I need to go to Task Manager to shut it down. When I open RH again, the topics are there. The Word files are saved as 97-2003, again due to client's version.Many thanksMonica

Hello,I am writing numbered step procedures. I have created a style called numlist. When I press Enter at the end of the sentence, it correctly assigns the next number in numerical value. Sometimes the next line needs to be a style called SubStep which is a system response or extra information line(s). However, when I apply the SubStep style to the second line it correctly applies the new styles, but keeps the numbering. Is there any way to set up the SubStep style to remove the numbering scheme?Thanks,MDawn

Hello,Is there a way to link my numbered list style to the Numbered List button in the task bar? Or to edit the style that displays?Thanks,MDawn

I'm thinking of creating something like this:Was this page helpful?Yes    NoYes button - when user presses this button it should send me an email with the wordings "A user found this page [URL] helpful "No button - when user presses this button it should send me an email with the wordings "A user found this page [URL] unhelpful "I've explored Robohelp Insert > HTML > Form but couldn't get to the end result.Can anyone help?

RH2015 | WebHelpCan anyone help me with setting up RoboServer and contexts? I need to publish online Help for different products using a folder structure like this: <product name>/<doc type>/<region>/<version>. My IT department have installed RoboServer and I can publish projects to it. However, at the moment I can only publish to content areas. What I need is the ability to publish to a specific folder structure. Can I use contexts to do this?Thanks

I just recently updated to Office 2016 and noted that Robohelp 11 no longer creates printed documentation. I get the following error message: A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer.I have a Windows 64-bit Operating System.

Hello!I'm working in RH11, and for the past few days, I keep getting issues with either compiling it (fails to compile, has missing images, has missing TOC in the WebHelp) or even updating the files in the project. Can you tell me why the TOC would not appear in the middle pane? It was there yesterday, I compiled the project, and it output a TOC in the WebHelp. Today, when I opened the file, the TOC was missing. I've worked with many versions of RH before, and I've never had this happen to me. Can you tell me what caused this?Thanks!

I've followed this to a T: (Adobe RoboHelp 11 * Merging Help projects). And MapID calls still do not bring up the help screens.I created a small scale example to test:A Child Project with one other topic page and a MapID associated with it.The Master Project only has a reference to the Child Project.My call looks like this:Shell("hh.exe -mapid 99338 C:\RobohelpTest\MasterTest.chm", AppWinStyle.NormalFocus, True)Nothing comes up when I make the call through the master, but it works when I call the child directly. Any thoughts?

I would like to know step by step.I have already tried many times, unsuccessfully.My idea is that end-users can see content according to the options selected by them. I have tried to apply conditional build tags to topics, but it didn't work.I also tried to create expressions to my build tags (for example, show A but don't show B and C) but something got wrong in the process.Maybe to set this feature is harder than I thought. If someone could help me, I appreaciate.Thanks in advance!

I was hunting down an issue that caused the TOC in HTML5 pages to not show by default. I tracked the issue down to tabpanel1.js. I had to remove anything in gTabListIdArr and gTabContentIdArr that ended in numbers to fix the issue (none of the related pieces have numbers, if this isn't true for you be careful).Here's my question: How did those extra list items appear in the first place? I can fix this issue manually, by removing them from tabpanel1.js after it's created, but I'd rather know how it happened so I can stop it from happening again.

I have an RH 2105 WebHelp project that is almost ready for internal review at work. I'm using the skin "BlueGrey" because it's nice and generic.I created a custom Home button and added a Print button and I'd really like to post the project for review, but since RH creates "custom" identities for those items, tooltip popups show only for the "stock" buttons in the toolbar.I'd really like my "custom" Home and Print buttons to have popups that match what the skin "BlueGrey" already uses, but I can't figure out exactly which parts of "whskin_tbars.htm" and "whtbar.js" I'd have to modify to enable that. (Not to mention the related maintenance issues moving forward...)So, since RH doesn't natively include a way to add popups for custom items, I'm kinda stuck and need a little help, if there's any to be lent for this issue.Home button (parent.location.href='index.htm';) and Print button (printTopic()) OnClick actions work as designed, but because JS "window.create" isn't viable anymore, I am

I can't do window-level help due to time limitation. Do I need to assign IDs in this case & how to link all topics?

Hi,What is the "default" TOC font (i.e., the font chosen when you click the Default Font button on the TOC Styles tab under Advanced Settings)?Regards,Greg

I've posted my webhelp from Robohelp9 and, although everything looks good in Robohelp and the .chm there are a lot of bold items that should not be bold. Has anyone had this issue?

With the Adobe RoboHelp (2015 release), are there any changes related to 508 compliance? Or, does this version basically continue to offer just a non-skinned output in WebHelp?Thanks,

When I right-click on the WebHelp layout in the Output section, it doesn't show Settings or Properties option to set. How to set Properties to generate WebHelp and Printed Documentation output.

I'm breaking out a very large project into smaller projects. When I import files that have mapID's assigned they are all gone from the context sensitive help file. We have the clear cpd file enabled would that be causing any issues?