Questions

HiI am using FM11-RH10 as part of TCS4.I have images referenced in FrameMaker book. These images are clear and are of good quality (no blurry text or pixelated graphics).Now, when I import the FM book into RH, the image clarity is slightly affected (text in the image gets blurry), but still are of acceptable quality. However, when I publish it as Webhelp, the text is hardly readable.I browsed through these forurms and found that selecting/ deselecting the Adobe Distiller option in Settings file gives better output. I tried that but it did not help.Any other workarounds? Thanks in advance.Sreekanth

Compilation complete.Patching package name...Patching version information...Patching app name...Updating the Android app project...[Path to Android project]>android update project --name "EmployeeCare2" --target 1 --path . Invalid number of parameters'"C:\Windows\system32\java.exe "' is not recognized as an internal or external command,operable program or batch file.

I wanted to ask whether it was possible to have a style (list) that would automatically map an already existing list in a Word document to an HTML (ol/ul/li) list upon conversion.  In other words, if I have a numbered list in Word as follows:FruitsApplesPearsPeachesCould I now convert that to HTML within RoboHelp with a CSS that matches the corresponding Word style and receive an ol/li list?I know that I can easily apply a list style from RoboHelp; however, there are a number of Word documents to convert and many have a list style as follows:FruitsApplesPearsPeachesCitrus FruitsOrangesGrapefruitWith the marked difference being that Oranges and Grapefruits are numbered four and five respectively, instead of one and two.  This means that I have to start the list numbering at another number at appropriate intervals. Any assistance on this is much appreciated.  I am using RoboHelp 10 and outputting to Web Help.

When I delete a topic from the TOC panel in RoboHelp 6, it correctly disappears from the TOC and is not included in the TOC when I generate WebHelp output. So far, so good.However, if you click on the "Search" tab in the generated WebHelp output and happen to search for a term within the deleted topic, the deleted topic still opens.How do I prevent this?Thanks

Has anyone iframed a robohelp project? We have a client who needed to put their robohelp project/files behind a login, and share the main website's header and footer. So we ended up iframing (the already iframed) robohelp project. The print button in the robohelp toolbar isn't working, probably because we're iframing an iframed project. Has anyone had a good workaround for that?

Hello, I recently upgraded to TCS 4 from TCS 3. In one of my projects, I am unable to Generate output. In the SSL menu, I double click any of the layout options (I'm primarily interested WebHelp and Printed Documentation). The Properties window never displays and the output is not generated. I tried this several times right-click the layout and click Generate... and also right-click Properties. The properties window simply never displays. Nothing happens. I should note that the application does not lock up, the window simply never dispalys. Generate Layout and right-click Properties seems to work fine with another project.I tried doing a Batch generate, and selected WebHelp (my primary layout) and Printed Documentation, and the generation did work. However, I need the Properties windows to set or adjust settings.Creating a new Layout has the same issue -- the Properties windows never displays, so I cannot configure the Layout.Any suggestions for how I can repair my Layouts Properties s

Are the enhanced search facilities available in Flashhelp in RH11. Webhelp does not work properly within IE or Chrome and Flashhelp does does not seem to have the enhanced search facility - help please

I recently upgraded from RoboHelp 10 to 11. I would like to take advantage of the new layouts, but I receive an error message when trying to generate the layouts. RoboHelp actually closes as the layouts are generating. Anyone else experiencing this error?

Not all my child projects are displaying in Internet Explorer 10 when I generate my master project. Three quarters of them are displaying no problem. I can see no difference between  the robohelp output for the child projects that display in the master out put, and those that don't. (e.g. both can be launched separated, and work no problem as stand alone help in IE 10). This problem doesn't occurr in Firefox. Any suggestions?

Hi. I'm interested in creating multiple TOCs for a project. Included will be TOCs that only have a subset of the project topics and books. Is there a way to restrict searching to only those topics and books that occur in the TOC?Thx.-kt

I am trying to generate a Word document (Word 2013) from RH9. It goes through the generation process and just before it would normally offer to view the result (the Word document) the following message appears:'A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer'Any ideas greatly appreciated.

I've imported an MS Word 2013 document into RoboHelp 11 and generated an HTML5 and chm outputs.  In both the search button doesn't work.

I'm using MS Word 2013 and created an index as well.  Then I've imported the Word document into RoboHelp 11 and selected the checkbox to have my index converted. But instead of text displayed, link are displayed. This is the case for both HTML5 and chm outputs. Is there perhaps a setting in RoboHelp 11 that must be changed?

All-Can anyone recommend the correct use of Paragraph and/or list styles to achieve the following in a RH topic?Procedure X1) Step one of procedure x2) Step two of procedure x3) Step three of procedure xProcedure Y1) Step one of procedure y2) Step two of procedure y3) Step three of procedure yWhen using Paragraph sty.es set with autonumbering, I get this (note that the continuation of step numbering in Procedure Y...)Procedure X1) Step one of procedure x2) Step two of procedure x3) Step three of procedure xProcedure Y4) Step one of procedure y5) Step two of procedure y6) Step three of procedure yI'm looking for the ability to both continue numbering after inserting a non-numbered item (such as code sample or graphic, etc.) This appears to be the default behavior. AND, I want to be able to start separate procedures within the same topic at step 1.Postings on this subject on this formum seem inconclusive. Case in point:http://forums.adobe.com/message/3720120#3720120I used to the way unst

Hi. Is there a way to instruction RH to make .html instead of .htm files during WebHelp generation?Thx.

Hi. I'm planning a migration from FM (unstructured) to RH. I'd appreciate any tips and best practices for the migration process. (Note that at the moment I plan to import the FM documents into, not link to them from, RH.)For example, my current FM files are presently not optimally "chunked", so that autoconverting FM file sections (based on, say, Header 1 paragraph layout) won't always result in an optimal topic set. I'm thinking of going through the FM docs and inserting dummy paragraphs with a tag somethike like "topic_break", placed in more appropriate locations that the existing headers. Then, during import to RH, I'd use the topic_break paragraph to demark the topics. Is this a good technique? Beyond paragraph-based import delineation, do you know of any guidelines for redrafting FM chapter file content into RH topics?Also, are there any considerations/gotchas in the areas of text review workflow, multiple authoring, etc. after the migration? (I've not managed an ongoing RH doc pr

I'm running RH11 on Win7 Pro and creating a help system in WinHelp format. When I save and generate my help system and view it from my local drive, it looks fine. However, after I publish the help system to a network drive, any numbered/bulleted paragraphs have been moved to the left...sometimes so far that the number or bullet is off the left edge of the frame.This happens both when I use the Publish command to publish the help files to the network drive AND when I copy the contents of the !SSL!/WebHelp folder to the network location.Can anyone explain why this is happening and what step(s) I can take to fix the problem?This is urgent!!! I'm on a deadline!!!Thank you!Tim HuddlestonCharlotte, NC

Hello,I am creating a skin for Webhelp.By default, the company logo image that is defined in the About dialog box, is appearing on the right-corner of the Webhelp window. Is there any option where I can move this to the left-corner of the Webhelp window i.e., exactly on top of the Navigation pane? Generally, the background image defined under Background section displays as a banner from left to right on top of the Webhelp window. But I want it to start displaying immediately after the company logo from the left side.I did not find options to modify to get the above described output. Do I need to edit code in some files?Can someone please let me to get this ouput.Thanks in advance

RH10 | WebHelpWe've moved our WebHelp outputs from an externally maintained server to an in-house server, but the left-hand navigation pane isn't displaying in our merged Help system. In our user guide (which isn't merged) the pane displays fine, but in our release notes (which is a merged system) it doesn't want to show itself. The main navigation pane and topic pane are fine, it's just the left-hand navigation pane that's blank.I'm running IE9, but the weird thing is that it displays correctly in Firefox. It also works when run locally. Both Help systems worked absolutely fine on the previous server, so I'm wondering if there's a conflict with something else that's running on the new server (e.g. our website's CMS, etc.) or whether it's a permissions thing?My issue seems similar to other posts on here, but I'm using IE9 not IE11.I'd be grateful for any ideas.ThanksJonathan

Hello,I am using RH9 to create HTML chm help files. I have two conditional tags setup. All works correctly to build the chm. I would like to somehow display the contents for each conditional tag.  This is not a problem for someone who has RH9 as you can go to reports to see the topics that are associated with each tag and then view the topic which shows text associated with a tag.However, if a manager needs to review what goes with each tag but doesn’t have RH9, how would I give them something that shows them the content that goes with each tag?  Giving them 2 different chm files to compare won’t do it because there is just too much content to determine the differences.ThanksJohn

If not, is there another Adobe Product that has similar functionality that is Citrix Compatible

Using robohelp html v10 on win 7I want to clean up some html in a project imported from framemaker.In this example i want to find all instances of <li><p> and replace all with <li>here is an example:<ol style="list-style: decimal;"><li><p>Merge any data files and select the merged file.</p></li><li><p>From the Channel/SSID List, click the Channel tab and highlight   the channels adjacent to each other, such as Channels 1, 2, 3, or   4, 5, 6, etc.</p></li><li><p>From the Data Type drop-down menu, click Ch. Interference.</p></li><li><p>On the Legend bar, set the minimum interference level to be   shown. This ensures that only areas that exceed a certain amount of   interference are displayed.</p></li></ol>A global find/replace on the project level is not finding the string, however, if I first select the text shown above in design view and clic

I converted a RoboHelp 9 project to RoboHelp 10 this morning. If I go to the Font list in the toolbar the only thing I see is Arial and Times Roman. As suggested in one of the the questions, I created a new project file and the fonts are listed correctly. Then I copied the rhfontset.apj from the new project file to the converted project file but that did not change anyhing. Is there something else I can do?

I made updates to a user manual and now I am unable to open one of the folder links.  It is one of the folders in which I made updates.  When I try to open the folder, the file freezes and all the other files freeze up to.  Other files can be opened, but only if I do not open the problem file first.  I am very new to RoboHelp, did I generate and publish incorrectly?  I am trying to find a way to fix this problem.  Thank you.

We have a problem with the HTML tags that RoboHelp 10 automatically writes around a symbol when I insert a symbol such as the trademark TM.  Is there a way to stop this function?  Right now, I am doing a copy and paste from a text file that I created.  Here's what I've found in the Help topic file code:<?rh-symbol_start name="Trademark" ?>™<?rh-symbol_end ?> We send our Help projects to an outside translation service and the translation software has a problem with something in this tag pair.Thank you.